Panera Bread

155 El Dorado Blvd, Webster
(281) 286-3273

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Recent Reviews

Best service hands down, Nathan did an excellent job in the drive-thru. It was my first time and he recommended some great soups. Like the risotto soup, but I chose the Broccoli cheddar... Best decision ever... Thanks for the great service. Sincerely Darlene
Grungy Panera. Not really a pleasant eating experience. Slow service. Little unsanitary watching the cashier touch the baked items with bare hands. The au jus for the French dip is just their French onion soup. Not enough soup to dip in and in a cup to small to get the sandwich in.
Silvia took my order, but the interaction felt very robotic—honestly, a robot might’ve shown more personality. There was no “hello” or “welcome,” and even when I greeted her at the window, she didn’t respond. I ended up holding on to my card because she seemed so stuck in routine. She also didn’t ask if I needed pepper for my soup.

The food itself was okay, nothing special, but the customer service definitely needs improvement.

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