Chipotle Mexican Grill

499 S State Hwy Ste #200, Wylie
(214) 556-2045

Recent Reviews

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Altaf Sk

Service is extremely horrible. I was waiting at the drive-through and nobody showed up for 15 minutes straight. Then I had to start banging the doors. I recommend you stopping by here only if you don’t have anything to do in your life.
Should have gone to Qdoba

Service: 1

amanda simonson

ordered 5 meals, and literally all 5 meals were messed up. not even like a little messed up—like drastically incorrect. for example, one of our bowls was only meant to have steak, white rice, no beans, cheese, and lettuce, but we received a bowl that had steak, white rice, pinto beans, sour cream, cheese, salsa, and no lettuce. had to wait about half an hour because they were “out of chicken,” but the chicken is still burnt? when we got home, every package was cold to the touch, and the food was so cold that even the cheese felt cold to the touch still. absolutely awful, and the only compensation the employees thought to offer was chips that were so salty they felt inedible.

Atmosphere: 1

Food: 1

Service: 1

No More

This chipotle sits at a great location unfortunately they don’t take advantage of it. The service depends on who works there everyone kinda gives a different impression but I’ve haven’t came across someone rude. The food portions are small and most times over cooked. Even the chips are stale at times. But I can say the bathrooms are clean.

Atmosphere: 1

Food: 1

Service: 3

Preston Parker

Small portions, drive a little up the road for a different location.

Atmosphere: 1

Food: 1

Service: 2

Donald Allbee

Walked in nobody around was a few eating in there

Atmosphere: 3

Food: 4

Service: 3

Tim Cook

I can to pick up an order and when I walked up to the Togo area the managers was on the phone with someone who was asking about a refund. I stood there for awhile with no acknowledgment from her. A young lady came out to run food after the bell was rung. She walked by me twice and said nothing but kept walking. After the manager got off the phone I expected her to greet me since I had been standing there for at least 5 minutes but she just turned around and walked away. Thank goodness for the young man working the front line came over and help me out. Customer service is like management 101. She needs to learn from the young man on how to treat your guest. 2.9 is really true.

Samah Gadelkarim

The food is usually super good but today I went in at around 2-3 pm and the employee that was making our order was EXTREMELY stingy, and barely put any food. i always go to that same chipotle and I get a good amount. I got like 5 pieces or chicken and my bowl was less than half way full today. Chipotle always fills me up, with left overs. I expected a decent amount since chipotle isn’t even cheap.

Atmosphere: 2

Food: 3

Service: 1

Jason Lucio

First time at this location and everything was great. Food and staff were great. The cashier Angela was very kind, fast and friendly! 🙏

Atmosphere: 5

Food: 5

Service: 5

maria reyna

Angela, the cashier, was incredibly friendly and efficient. She handled my order quickly, and made the whole experience enjoyable. Excellent service!

Atmosphere: 5

Food: 2

Service: 5

Manny Diaz

Food was great and Angela ( cashier at that moment ) was very friendly and had a great smile and attitude great customer service over all a good experience

Atmosphere: 5

Food: 5

Service: 5

B A

Worest location here, don’t try to come here! Too low portion and they only want to charge you for double. Poor customer service and the bowel is almost empty.

Anne Moreno

They're skimpy on their toppings, especially if you're little. Not just the guac neither, they short you on the sour cream and cheese too. Leaving your $14 steak burrito tasting like spicy grisselly, cardboard chunks. Barely edible.

Atmosphere: 2

Food: 2

Service: 4

Gary Neudahl

Food was delicious. A little pricey at ~$45 for a kid's and two adults' meals with fountain drinks, although portions were a good size. Available seating is limited. Parking near entrance limited. Servers were helpful with helping this noobie place his order.

Atmosphere: 4

Food: 5

Service: 5

Jacqueline Rector

The food was good, but the portions keep getting smaller and smaller.

Atmosphere: 5

Food: 5

Service: 5

Daniel Marshall

We ordered to go and they barely filled up the containers. Won’t be going back.

Atmosphere: 5

Food: 1

Service: 5

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