Everything was good , meat was a little cold but eatable.
Atmosphere: 4
Food: 4
Service: 4
Michael Mooter
We love the Dickey’s near downtown Dallas and the one in downtown Plano but this one is closer so we tried it again. The BBQ is definitely more than a step below the originals. The fries were out of a bag not hand cut and mushy. The brisket salty and just kind of meh. The jalapeño sausage had so much jalapeño it was hard to eat. Green beans bland at best. It was more like fast food than Dickey’s.
Not the first time we have had this experience. The next time we are craving Dickey’s we will drive the extra distance or try somewhere else.
Food: 1
Service: 3
Beth Schmidt
Potato was dry but toppings were good. Drive-thru clerk was friendly. Dickeys is charging the customer an add-on fee for their attempt at using earth-friendly products…but served my potato in styrofoam with sauce in plastic containers. $15+ for a baked potato with meat. 😳
Atmosphere: 1
Food: 4
Service: 4
Rodolfo Mendez
Everyone plz be careful when you are using the drive thru and ALWAYS LOOK AT YOUR RECEIPT. I ordered food and the total was 53 and change. I get tot he window and say I'm using Google pay. She brings out the device and tap the screen. I then get a notice I was charges 63 and change. I ask how much was the total and the drive thru lady says do you want your receipt I say yes I look at saw she charged s 10 dollar tip. The manager comes to give me the food and I ask do yall charge mandatory tips. She says no and looks back at her employee which she says she didn't charge anything. And then they try to put the blame on me and I said I couldn't have pressed anything. As I tapped the screen. In the end the manager refunded the 10 dollars. I would of given a tip but I don't like the way the employee just auto added it on
Atmosphere: 1
Food: 3
Service: 1
Tim Quillin
With the rising cost of food today and barbecue being on the higher side of that cost, it is very frustrating when you nickel and dime your patrons. We had a charge of 39 cents for a “renew/recycle program”. This is a bogus charge that you don’t put on your drive through menu. Not sure if this is for the take out styrofoam but that is just a cost of doing business just like paying your sewer bill. I didn’t use your toilet facilities but you have to pay for that. I love Dickeys food but there is a line I think you have crossed. Sadly I don’t intend to darken your doorstep again. You need to concentrate on your customers and stop trying to hit us with all your senseless charges. Like everything else include that in the cost of your food. I realize it’s 39 cents but if 39 cents is so minuscule then eat the cost yourself.
Atmosphere: 4
Food: 5
Service: 4
Socorro Ortiz
The place is nice, the food is good, the staff, the lady with red hair is quite rude and the man who is serving the meat is also very rude, I went for food, I didn't go to get a gift. I made a call to the owner or administrator. Yes They don't like their job so they should look for another one and not be so rude and despotic.
Atmosphere: 1
Food: 4
Service: 1
Alan Armstrong
Nobody in the store and the lady's just standing there.
MC
Dont rly give you much for your buck. Brisket was dry but the BBQ helped.
Atmosphere: 4
Food: 4
Service: 5
Rebecca Klugman
The food was stale and had bee sitting under the heat lamp so long this it was crusty. It was very expensive for the quality that we received.
Atmosphere: 3
Food: 1
Service: 1
Ashley Zurita
This place used to be great! Now when I come here with my family the employees look annoyed to be taking orders. I thought it was a onetime occurrence but it happens everytime. The food itself though is quite delicious and I like that they have a toppings bar. The prices though.. ouch.
Cleanest and most comfortable Dickie's I've been in for awhile. Their brisket was very tender, generous portions and they serve rolls with your meal. We were running an errand in the area and were pleasantly surprised how nice this location was with a non fast food feel. They run this location right.
Kid-friendliness: Good kids meal, my daughter loves their brisket sliders
I wish I didn’t have to give 1 star !! It was horrible. The brisket was so overcooked and dry I thought it was possum jerky. And the pork ribs appeared steamed. They did give me a full refund. I recommend going to Lockhart in Plano for BBQ.
Atmosphere: 5
Food: 1
Service: 5
Porfirio Aguillen
Won't be going else where, this is the spot for now on, when I want
Atmosphere: 5
Food: 5
Service: 5
michael white
Always good to real good. Doesn't compare to a non chain BBQ place but darn good for fast food bbq
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sausage, Beef Brisket Plate
Josh H
Charging extra for a cup? For real? ?♂️ you are pathetic. And paid cash when “policy” shows cards only.
Everything was good , meat was a little cold but eatable.
Atmosphere: 4
Food: 4
Service: 4
We love the Dickey’s near downtown Dallas and the one in downtown Plano but this one is closer so we tried it again. The BBQ is definitely more than a step below the originals. The fries were out of a bag not hand cut and mushy. The brisket salty and just kind of meh. The jalapeño sausage had so much jalapeño it was hard to eat. Green beans bland at best. It was more like fast food than Dickey’s.
Not the first time we have had this experience. The next time we are craving Dickey’s we will drive the extra distance or try somewhere else.
Food: 1
Service: 3
Potato was dry but toppings were good. Drive-thru clerk was friendly. Dickeys is charging the customer an add-on fee for their attempt at using earth-friendly products…but served my potato in styrofoam with sauce in plastic containers. $15+ for a baked potato with meat. 😳
Atmosphere: 1
Food: 4
Service: 4
Everyone plz be careful when you are using the drive thru and ALWAYS LOOK AT YOUR RECEIPT.
I ordered food and the total was 53 and change. I get tot he window and say I'm using Google pay. She brings out the device and tap the screen. I then get a notice I was charges 63 and change. I ask how much was the total and the drive thru lady says do you want your receipt I say yes
I look at saw she charged s 10 dollar tip.
The manager comes to give me the food and I ask do yall charge mandatory tips. She says no and looks back at her employee which she says she didn't charge anything. And then they try to put the blame on me and I said I couldn't have pressed anything. As I tapped the screen.
In the end the manager refunded the 10 dollars. I would of given a tip but I don't like the way the employee just auto added it on
Atmosphere: 1
Food: 3
Service: 1
With the rising cost of food today and barbecue being on the higher side of that cost, it is very frustrating when you nickel and dime your patrons. We had a charge of 39 cents for a “renew/recycle program”. This is a bogus charge that you don’t put on your drive through menu. Not sure if this is for the take out styrofoam but that is just a cost of doing business just like paying your sewer bill. I didn’t use your toilet facilities but you have to pay for that. I love Dickeys food but there is a line I think you have crossed. Sadly I don’t intend to darken your doorstep again. You need to concentrate on your customers and stop trying to hit us with all your senseless charges. Like everything else include that in the cost of your food. I realize it’s 39 cents but if 39 cents is so minuscule then eat the cost yourself.
Atmosphere: 4
Food: 5
Service: 4
The place is nice, the food is good, the staff, the lady with red hair is quite rude and the man who is serving the meat is also very rude, I went for food, I didn't go to get a gift. I made a call to the owner or administrator. Yes They don't like their job so they should look for another one and not be so rude and despotic.
Atmosphere: 1
Food: 4
Service: 1
Nobody in the store and the lady's just standing there.
Dont rly give you much for your buck. Brisket was dry but the BBQ helped.
Atmosphere: 4
Food: 4
Service: 5
The food was stale and had bee sitting under the heat lamp so long this it was crusty. It was very expensive for the quality that we received.
Atmosphere: 3
Food: 1
Service: 1
This place used to be great! Now when I come here with my family the employees look annoyed to be taking orders. I thought it was a onetime occurrence but it happens everytime. The food itself though is quite delicious and I like that they have a toppings bar. The prices though.. ouch.
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
Cleanest and most comfortable Dickie's I've been in for awhile. Their brisket was very tender, generous portions and they serve rolls with your meal. We were running an errand in the area and were pleasantly surprised how nice this location was with a non fast food feel. They run this location right.
Kid-friendliness: Good kids meal, my daughter loves their brisket sliders
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, 2 Meat Plate, Baked Potato with Chopped Beef, Beef Brisket Plate, Sandwich, Potato Salad
I wish I didn’t have to give 1 star !! It was horrible. The brisket was so overcooked and dry I thought it was possum jerky. And the pork ribs appeared steamed. They did give me a full refund. I recommend going to Lockhart in Plano for BBQ.
Atmosphere: 5
Food: 1
Service: 5
Won't be going else where, this is the spot for now on, when I want
Atmosphere: 5
Food: 5
Service: 5
Always good to real good. Doesn't compare to a non chain BBQ place but darn good for fast food bbq
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sausage, Beef Brisket Plate
Charging extra for a cup? For real? ?♂️ you are pathetic. And paid cash when “policy” shows cards only.
Atmosphere: 3
Food: 4
Service: 4
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