I ask for fresh nuggets, they hand me old nuggets. No napkins. No customer service. These kids just want you out of their faces so they can get back to their phones. Hopefully the new Wylie McD will have adults running the store.
Atmosphere: 1
Food: 1
Service: 1
Melih Akkecili
I had only 1 McChiken but I waited 45 minutes!!!!!!! That’s is crazy!!! And also this is not only one times !!!! Btw I didn’t get my order because she said can you wait pls ! But I can’t get my order . That’s is so bad location! I would especially like McDonald's representatives to come and inspect this place because this may be one of the worst McDonald's branches I have ever seen. The service is zero.
Atmosphere: 2
Food: 1
Service: 1
Landon Wyrick
The breakfast takes forever here 15-20 minutes. There is also a lady who appears to be a manager (maybe she is not) but I have not had positive interaction with her.
Atmosphere: 1
Food: 3
Service: 1
Rhonda Mayes
This is the slowest location I have ever been to. You talk to the managers and they don't seem to care. They have 12 workers and about only 5 are working.
Atmosphere: 1
Food: 2
Service: 1
Tite Urevbu
This place needs ZERO stars. If they are not leaving something out of tour order, then it the custom service that’s poor!
Atmosphere: 1
Food: 1
Service: 1
Ayden C
Very fast service and food was great
Atmosphere: 5
Food: 5
Service: 5
Steven Chavez
We went last night because we didnt feel like cooking and regretted our decision. They left the paper on my patty. It was inedible after I removed it because small pieces were cooked into the meat. Pay attention, guys.
Atmosphere: 1
Food: 1
Service: 1
james edwin
They are pretty good at this location service wise
Service: 4
Mary Miller
Horrible customer service and the food is awful
Atmosphere: 3
Food: 1
Service: 1
Jake Ramirez
I had delivery for the fast convenance. And I never leave reviews. But as someone who is in upper management in the food industry. This has been the worst customer service I’ve ever had to deal with. I wanted to let them know that they had missing items and the Dr Pepper was all carbonation. Before I could even continue with what I was saying they gave an excuse of driver left without making the drinks right. They offered to put my name down for a credit. I told them that I had already went through door dash. I was gonna say I don’t need a credit . But I was cutoff again and hung up on. I train people on this and I would not have ever tolerated talking to a customer this way. Every detail matters for a restaurant to be successful . Even a big name like McDonald’s. Very disappointed in this location and who represents it.
I messed up my order on the app and Blanca was so sweet to help me figure it out! She was super helpful!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Gonzales
Sterile & Lifeless Environment. Workers are nice, but slow service, waited 10 mins to order…
Jacob Puente
I went to get the Lil McDonald’s happy meal since I saw online it drops July 1st NATIONWIDE and they gave me some ugly looking alien toys, this was not what I was expecting! I called and they said they don’t know when they will have it. Why would McDonald’s post on their marketing page if they don’t have them at every location!
Caleb Sherrell
Always forgets somthing or messes up order
Atmosphere: 1
Food: 1
Service: 1
EL OCHO
Lunch time is where all the problems happen. Evening is fine but day time? Cooks don’t know how to prepare a burger and follow instructions. They park you for 20-30 min then come out with your food order missing items or a have made request. This place needs to retrain everyone. Won’t go back anytime soon. Picture below shows how great they follow instructions 🤦🏻♂️ extra onions not less onions? Also neee to know what goes in a happy meal. Always missing something. Such a joke the last visit.
I ask for fresh nuggets, they hand me old nuggets. No napkins. No customer service. These kids just want you out of their faces so they can get back to their phones. Hopefully the new Wylie McD will have adults running the store.
Atmosphere: 1
Food: 1
Service: 1
I had only 1 McChiken but I waited 45 minutes!!!!!!! That’s is crazy!!! And also this is not only one times !!!! Btw I didn’t get my order because she said can you wait pls ! But I can’t get my order . That’s is so bad location! I would especially like McDonald's representatives to come and inspect this place because this may be one of the worst McDonald's branches I have ever seen. The service is zero.
Atmosphere: 2
Food: 1
Service: 1
The breakfast takes forever here 15-20 minutes. There is also a lady who appears to be a manager (maybe she is not) but I have not had positive interaction with her.
Atmosphere: 1
Food: 3
Service: 1
This is the slowest location I have ever been to. You talk to the managers and they don't seem to care. They have 12 workers and about only 5 are working.
Atmosphere: 1
Food: 2
Service: 1
This place needs ZERO stars. If they are not leaving something out of tour order, then it the custom service that’s poor!
Atmosphere: 1
Food: 1
Service: 1
Very fast service and food was great
Atmosphere: 5
Food: 5
Service: 5
We went last night because we didnt feel like cooking and regretted our decision. They left the paper on my patty. It was inedible after I removed it because small pieces were cooked into the meat. Pay attention, guys.
Atmosphere: 1
Food: 1
Service: 1
They are pretty good at this location service wise
Service: 4
Horrible customer service and the food is awful
Atmosphere: 3
Food: 1
Service: 1
I had delivery for the fast convenance. And I never leave reviews. But as someone who is in upper management in the food industry. This has been the worst customer service I’ve ever had to deal with. I wanted to let them know that they had missing items and the Dr Pepper was all carbonation. Before I could even continue with what I was saying they gave an excuse of driver left without making the drinks right. They offered to put my name down for a credit. I told them that I had already went through door dash. I was gonna say I don’t need a credit . But I was cutoff again and hung up on. I train people on this and I would not have ever tolerated talking to a customer this way. Every detail matters for a restaurant to be successful . Even a big name like McDonald’s. Very disappointed in this location and who represents it.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I messed up my order on the app and Blanca was so sweet to help me figure it out! She was super helpful!
Atmosphere: 5
Food: 5
Service: 5
Sterile & Lifeless Environment. Workers are nice, but slow service, waited 10 mins to order…
I went to get the Lil McDonald’s happy meal since I saw online it drops July 1st NATIONWIDE and they gave me some ugly looking alien toys, this was not what I was expecting! I called and they said they don’t know when they will have it. Why would McDonald’s post on their marketing page if they don’t have them at every location!
Always forgets somthing or messes up order
Atmosphere: 1
Food: 1
Service: 1
Lunch time is where all the problems happen. Evening is fine but day time? Cooks don’t know how to prepare a burger and follow instructions. They park you for 20-30 min then come out with your food order missing items or a have made request. This place needs to retrain everyone. Won’t go back anytime soon. Picture below shows how great they follow instructions 🤦🏻♂️ extra onions not less onions? Also neee to know what goes in a happy meal. Always missing something. Such a joke the last visit.
Food: 1
Service: 1
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