Jimmy John's
496 N 990 W Ste. H2, American Fork
(801) 772-0200
Recent Reviews
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We came in after a long week to treat ourselves to a nice JJ sandwich and had the pleasure of dinning while Cynthia was managing. She handled several stressful situations, in the short time we were there, with such kindness and respect! She's a Rockstar! If want JJs this is the best location I've been too in Utah County!
Atmosphere: 5
Food: 5
Service: 5
Everyone was super nice and friendly!
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Worst people to deal with and they served the most skimpy sandwiches I have ever seen. I will never purchase from this location again. Rude employees with a sharp attitude (find a different job then) and they put maybe.....maybe 2 scoops of tuna on my foot long sandwiches. Waste of money and will be contacting their corporate location.
Atmosphere: 1
Food: 1
Service: 1
Music to loud.
Atmosphere: 1
Food: 5
Service: 5
I came through the drive thru today and ordered my sandwich and when they gave it to me they tried to give me a drink and I said, I don’t have a drink with my order. Please make sure you’re giving me the correct order. Without even looking at it they told me it was correct. Got back to work and it wasn’t my order. I don’t get two lunch periods but I had to go back.Why was it so difficult for the worker to check the order like I asked?
Atmosphere: 3
Food: 5
Service: 1
My favorite! I eat here 3 to 4 times a week I'm addicted lol
Atmosphere: 5
Food: 5
Service: 5
I order here almost weekly as I work nearby. Always a good experience. The workers have good customer service and the sandwich is always reliably good. Can't recommend this location enough!
Atmosphere: 5
Food: 5
Service: 5
Ticket 296 we went in person. They messed up every sandwich other than 2 and completely forgot one. Asked for no mayonnaise got it, ordered a 12 and got a 8. What is happening? How does this happen? 56$ You have to pay attention to what you are doing. I took a pic of The receipt next to the order so they can see how bad it was messed up. Manager said Gm will call.
Atmosphere: 1
Food: 1
Service: 1
My wife and I stopped into Jimmy John's this afternoon and had an amazing experience. First of all, Kason was fantastic and went out of his way to engage and make our interaction very inviting. Food was great... especially my #1 Pepe sandwich - Unwich style!
Atmosphere: 5
Food: 5
Service: 5
We had an incredible experience. The drive thru was Fast and super friendly service. Big shout out to Kason for making our experience fantastic.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
After having been late to a few key meetings because of 15 to 30 minute delays on pick up from JJ competitors, I decided to give Jimmy John’s a shot, after all their catchphrase used to be “freaky fast”. I ordered at 10:20 AM, drove 30 minutes to the location, and everything was bagged and ready for me. Contrast that with other sub shops that I called that were pushing me out to 11:45 - 12:30pm for 16 subs.
* I also called mid order when I found out that a few team members had tomato allergies. They changed three subs for me on the fly. That’s customer service. 5/5.
You’ve earned my business, especially with the new toasted subs! Excited for those. Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
5 stars bc it’s usually good and my local shop. But last time got a stale hard bread, hope it’s a one-off, but I don’t want day old bread ever
Fastest jimmy Johns I’ve ever been to… they had my order out before the receipt finished printing
Atmosphere: 5
Food: 5
Service: 5
Always good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club, Spicy East Coast Italian
I have catered Lunch for my Office from this location multiple times. They always have my order right and ready for my pickup time. I specifically go to this location for catering, There is another location that is closer to the office, but I choose this location. The staff is always friendly and help me get my order to my car. This is a FANTASTIC crew!
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Italian Night Club
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