Topgolf Salt Lake City

Booked my son's birthday party here. Besides the fact that its incredibly overpriced, we've been here a few times and its always a great time. I thought for sure they'd do something to personalize or make it a little special. That was not the case at all. Front desk told us what bays we were in, headed to the very top, at the very end. Kids were a little scared of how high up we were. They were in the middle of setting up a wedding, so a little chaotic. Host was nice, got us started, brought out food and drinks. 30 min in, a new host introduced himself, said the manager was covering while he was busy. I asked for refills on the kids drinks 3x. First time he said he'd get it in 5 min, as they each still had 1 swallow left. OK, whatever. Then said we needed to take care of the tab first. What tab? The 1 beer is ordered? I'm not going to leave without paying. Get the kids their drinks, its a kid party. He explains the bill, says I already prepaid. Wonderful, why was that more important than refills? We still had 45 min left. He finally brings giant sodas instead of refilling the kids cups the manager brought. The ones with lids and straws. Then he brings the $12 tab for my beer, I pay. That is the extent of the service I received. No utensils for the cake, no plates, literally nothing. Why was i charged $75 for a prepaid tip? Why did I pay $500 instead of renting 2 bays. This was not a birthday party experience. We will never do this again.

And the wedding was tacky. If you are setting up for a private event, give yourself enough time to set up instead of it affecting current customers. It was impossible to leave with tons of wedding guests arriving, who seemed annoyed that we were even there.

Atmosphere: 4

Food: 3

Service: 3

Me and my husband decided to try top golf for our anniversary, they were amazing service. Super helpful and attentive as well. Will be returning in the future was so fun.

Atmosphere: 5

Food: 5

Service: 5

A super nice place, good customer service and a pleasant atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Always a fun time at top golf. The vibes are good, the food is consistent, and thr waiters are attentive.

Atmosphere: 5

Food: 4

Service: 4

Nice facility and the food is good but the last two times I have come the wait has been hours long. Even when using the app to get on the waitlist early we end up waiting. The first time we stayed home to wait for our designated time, but it told us the bay was ready an hour early and we could not get there in time. The second time we came an hour early thinking the app timing wasn’t any good and even after an hour, they told us we had another hour and 15 minute wait even though the app said it was the right time.

Seems like the app is only any good if you live 15 minutes or less away.

Atmosphere: 3

Food: 4

Service: 4

Great place for an event with our staff. Alec, our host, was amazing.

Atmosphere: 5

Food: 5

Service: 5

It is a fun place to T-off and spend a rainy day. But not a place to eat, The food was horrible. Burnt chicken tenders, spoiled sour cream on stale nacho chips, tasteless chicken flatbread.

Atmosphere: 5

Food: 1

Service: 5

So service thankfully we have a good server. Alcoholic beverages taste like juice. Food is mid. The atmosphere, we are the vibe. Over 1 hour or 2 is fun for a party of 3

Service: 5

This was an absolutely amazing experience over all that can't recommend enough. Even if you're not good at golf they set it up so that you still have a good time! Some of the food was a bit hard to eat given the atmosphere, but was still very high quality and tasted amazing

Atmosphere: 5

Food: 4

Service: 5

Really fun to go with friends or if your going to a date

Atmosphere: 4

Food: 5

Service: 4

Great experience at topgolf. I loved their chicken nachos

Atmosphere: 5

Food: 5

Service: 5

Our waiter was nice and it was a fun time! The food is my only complaint. It’s delicious! But takes forever to come out, and the portions are very small for the prices charged. Come hungry- leave hungry and broke.

Atmosphere: 4

Food: 2

Service: 5

I’ve visited Topgolf several times and usually enjoy the experience. Myself and 3 buddies who are golf content creators and in the military came to shoot good videos and celebrate a birthday. The food was good, the drinks were solid, and the service was attentive for most of the visit. Unfortunately, things took a disappointing turn when our bay time ran out.

Our server asked if we wanted to extend, and we said yes. He left to add more time, only to return a few minutes later saying his manager denied the extension because they were “too busy.” This was my first time at Topgolf in Utah, and I’ve been to Topgolf in Vegas many times without ever being denied more time. After spending several hundred dollars on food, drinks, and playtime, being told we couldn’t continue was frustrating. Why would you deny customers who were already spending a lot of money and were ready to spend more?

The experience started strong but ended on a sour note. For a business built on entertainment and hospitality, it doesn’t make sense to turn away loyal customers who want to keep enjoying themselves. Management should rethink how they handle situations like this if they want people to come back.

Atmosphere: 3

Food: 4

Service: 2

The food that is advertised as gluten free is not. They said it's gluten friendly but there's a chance of cross contamination. Apparently the chance was 100%

Atmosphere: 5

Food: 1

Service: 5

Nachos came out wrong twice but server was awesome. We had an absolute blast playing the driving games. Fun way to spend an evening

Atmosphere: 5

Food: 3

Service: 5