“I love papa Murphy’s but this location was struggling. I placed an order over the phone and they said it would take 45 minutes, I showed up about an hour later and they forgot to make my order. There’s one small bench in the store so it gets really crowded with people waiting around. The food tasted great but wasn’t a great customer experience. Parking also can get busy quick.“
“Papa Murphy's, a take-and-bake pizza chain, offers a unique concept in the pizza industry. The customer selects the desired toppings, and the pizza is prepared in-store but taken home for baking. This review will evaluate various aspects of Papa Murphy's, including the quality of ingredients, customer service, pricing, and overall experience.**Quality of Ingredients:**Papa Murphy's prides itself on using fresh and high-quality ingredients. The vegetables, meats, and cheeses appear to be of decent quality, and the dough is made in-house daily. However, the ultimate taste depends on the customer's baking skills, as the pizza is not pre-cooked. The ingredient variety caters to diverse preferences, allowing customers to customize their pizzas according to taste.**Customer Service:**The staff at Papa Murphy's is generally attentive and helpful. They assist customers in choosing toppings and provide clear instructions for baking at home. However, the effectiveness of service can vary depending on the location. Some may find the service more personalized and engaging, while others might experience a more routine interaction.**Pricing:**Papa Murphy's pricing structure is reasonable, reflecting the concept of take-and-bake. The cost is generally lower than that of traditional delivery or dine-in pizza establishments. This appeals to budget-conscious consumers who prioritize value for money. Additionally, frequent promotions and discounts contribute to making the pizzas even more affordable.**Menu Variety:**The menu at Papa Murphy's is extensive, offering a range of pizzas, salads, and desserts. The ability to create custom pizzas allows for a personalized experience. However, the variety might be overwhelming for some, and first-time visitors may find it challenging to navigate the plethora of options.**Baking Experience:**The unique aspect of taking the pizza home to bake adds an interactive element to the dining experience. While this feature empowers customers to enjoy a freshly baked pizza, it also requires a degree of effort and time. Some may appreciate the hands-on approach, while others might prefer the convenience of having a ready-to-eat pizza delivered.**Overall Experience:**Papa Murphy's provides a distinctive pizza experience that caters to a specific niche. The quality of the pizza largely depends on the customer's baking skills, which adds an interesting twist to the traditional pizza consumption process. The affordability, variety, and customization options make it an attractive choice for those seeking a budget-friendly and personalized pizza experience.In conclusion, Papa Murphy's innovative take-and-bake concept offers a fresh perspective on enjoying pizza. While the overall experience may not suit everyone's preferences, it provides a viable alternative for those looking for customizable, affordable, and freshly baked pizza at home.Kid-friendliness: They love kidsWheelchair accessibility: No stair=accessable“