Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 725 E University Pkwy, Orem, Utah, 84097, US
Telephone: (801) 225-7104
Price range: $
Rating: 3.6

$ • Coffee Shops

Hours:
725 E University Pkwy, Orem
(801) 225-7104

Menu Order Online

About Starbucks

Starbucks Coffee Company receives mixed reviews that highlight both consistent service issues and exceptional acts of kindness. Several customers report problems with order accuracy and availability, noting the location is regularly out of cream cheese and that simple orders like a plain coffee and croissant are sometimes forgotten after long waits. Incorrect charges and drinks, such as a caramel brulee creme being confused for a latte or a white hot chocolate substituted for a regular hot chocolate, are mentioned as recurring problems over several months.

However, many experiences are positive. The friendly service is frequently praised, with baristas often writing encouraging messages on cups. Specific acts of kindness, like a partner giving a Hello Kitty pin to a child, are highlighted as memorable moments. The drinks, including seasonal favorites like the Peppermint Mocha, are often described as excellent and made perfectly. The staff is commended for being kind, pleasant, and willing to correct issues, such as remaking a dropped drink without hesitation. Overall, the location is appreciated for its great drinks and the thoughtful, personal touches from its team, despite some operational inconsistencies.