Papa Johns Pizza
$ • Pizza, Chicken WingsAbout Papa John's
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Papa John's Reviews
176 ratings
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Just wanna give a shout-out to Papa John's Pizza in Provo.. my pizza showed up looking like the pic below... Needless to say I was heartbroken 💔💔 cuz it smelled amazing!!!!! So I called and experienced some of the best customer service I have ever had. So kudos too you Papa John's... They gladly replaced the pizza for free, it was there in half the time, and we got to keep the other one. So we scraped the toppings off the top of the box and went to town!!!!!!!
#papajohns...read full review
#papajohns...read full review
Ordered Papa Johns the other night because everyone was hungry and we wanted something easy, and it honestly hit the spot. The pizza showed up hot, the crust was soft with just the right amount of crisp on the edges, and they definitely didn’t go light on the toppings. I also got the garlic knots and, of course, had to use the little garlic butter sauce they throw in. That stuff never misses lol. Everything tasted fresh, my order was exactly how I asked for it, and the delivery...read full review
I am always thanked for choosing their store and am treated very well! I will always go to this location over others!
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Papa Johns Pizza offers decent food, with better quality than some competitors. The customer service is noted to be exceptional, with the store manager, Texas, receiving praise for his kindness and patience. Although the restaurant might feel a bit cramped, the kitchen remains exceptionally clean, and the staff is generally nice and polite. There have been some concerns regarding timely order fulfillment; for instance, a Valentine's Day order was significantly delayed. However, Texas has been proactive in addressing customer issues, such as correcting online order mistakes and ensuring refunds when necessary. Overall, Papa Johns Pizza provides a satisfactory dining experience, with some room for improvement in order preparation and service prioritization. Many customers now consider this location their favorite, especially due to the delicious pizza and excellent service.