This Costa Vida location is not great. We ordered food, and I’ve never seen this done in any Costa Vida they have a weight and they weigh every food. The portions were very small compared to what I’m used to having in Costa vida. I told the lady who was prepping, can you put a bit more cheese? After the sprinkle she put, and she didn’t even acknowledge me. Anyway here are my thoughts looks like management has a strict portion control system, however when you have an open concept kitchen where you see the food they are preparing in front of you, the message this can send to the customers will not be enticing, it’s not welcoming. Love Costa Vida but this location doesn’t represent them.
Atmosphere: 4
Food: 1
Service: 1
Connor Harrison
Love that’s this actually uses a scale to measure the meat portions so you know you’re getting the right amount of meat every time.
That said, the service was meh. The girl seemed upset I wanted a dessert and she forgot the strawberries. And when I said something she seemed annoyed so I just left without them as to not hold up the line for the people behind me.
Overall, was a fine visit. Grateful for the meat portions. But now for service quality…
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sweet Pork Quesadilla
Joe Loftin
Came in today and got lunch. I ordered the small salad with the chicken lime featured protein. I watch them put the tortilla shell in the dish then the rice the lady put in literally 1 oz or less of chicken I said to her mom is that all the meat that I'm getting and she was yes that's all you get that is not a bite and she's like well there is no choice that's what I have to put can I ask you how much more is it to double the meat and then she told me it was $5 this meal was already a $10 salad with barely an ounce of meat then she showed me how much more she was going to give me and is literally one little piece of chicken I know the economy is bad but it is not that bad that you can't give me more meat than that. Will not the charges $10 for $3 worth of stuff or less.
Atmosphere: 5
Food: 1
Service: 1
Justin McCollum
Overall one of the best places near the airport. Staff is always friendly, and the food is great. The manager is amazing and always comes up with the best combinations for me. Chicken Queso-Quesadilla is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Quesadilla, Salad
Kathy Hales
This restaurant was so clean and the people working were nice and seemed happy to be there. I got 2 tacos a la carte and they were delicious.
This was the worst experience I have ever had at Costa Vida and it sucks because I had hyped it up so much to my sister who had never tried Costa Vida before.
The employees were so rude and acted like they were being inconvenienced by having to take our orders. I paid over $40 for a quesadilla, nachos, small size chips and queso, and two regular sized drinks. For the chips and queso, the girl hardly put any chips into the tin at all. It’s already small as is, but to not even fill the tin halfway is crazy. I asked her if she could add a little bit more and she said it would be an extra charge. I had already paid at this point, so I said, “I just paid over $40. You can’t add a little bit more?..” she said, “that will be a $3 charge” so I walked away. Not to mention the card scanner asks for a tip and the lowest amount was $5. I should’ve selected 0. They were awful and the food was awful. I’d recommend any other location over this one. I wish I could just get the money back.
Trash.
Atmosphere: 1
Food: 1
Service: 1
Devereaux Harrison
While staff were friendly and the restaurant was clean, food was satisfactory in taste but was missing key components that were ordered. Burritos were supposed to be smothered in their respective sauces and were unfortunately left out.
Parking: Attached to a gas station near the airport terminal.
Wheelchair accessibility: ADA compliant.
Atmosphere: 4
Food: 2
Service: 4
Andrew
We went here for dinner after picking up family from the airport to celebrate. We love Costa Vida and eat there in Utah County often. The food here was super salty, like so salty that most of us didn't eat half our meals. And the customer service was terrible. There was a latino woman working with black/red maroon colored hair who was so rude. Very short with us and impatient with my elderly grandma who can't hear well. She would also go to the corner and sit on her phone while customers were waiting. My grandpa also ordered chicken and they told him it would be 15 minutes. He went back after 15 minutes and they had "forgotten to put it on", so he waited another 20 minutes. We had already finished eating when he finally got his meal. We paid extra for sour cream and it was a tiny spoonful. We love the Costa Vida in Utah County but this team needs some training. This seems pretty consistent across a lot of the reviews here.
Small portion always short with beans or chips stripes . But they charge you the full price
Atmosphere: 1
Food: 1
Service: 1
J. S. Winn
This place was tiny and dirty. We paid for six waters but a loud woman started screaming that I didn't, in front of everyone. I showed her the receipt and she didn't even apologize. The food was overly salty and the servings were smaller than standard. I will never go to a cafe Rio again. I'll stick to Costa vida
Atmosphere: 1
Food: 1
Service: 1
Sorina Marie
I love Costa Vida, and I get food there at least once a week. I've been to most locations across the state, and this is my least favorite by far. I've come here three times in the last few weeks after a friend started working near the airport, and I've had consistently bad service and inconsistent food. The food is prepared differently than any other location, and I've stopped placing online orders because they do not prepare them as to-go. The food quality isn't up to par, and portions and very small compared to every other location I've been to. The staff aren't paying attention, and give off an unfriendly vibe. It's also often understaffed or has employees walking in and out frequently. Overall, this specific restaurant has made me stray away from eating at Costa Vida while I'm in the area, and I don't plan on going again.
Very good experience and great food.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service
Atmosphere: 5
Food: 5
Service: 5
This Costa Vida location is not great. We ordered food, and I’ve never seen this done in any Costa Vida they have a weight and they weigh every food. The portions were very small compared to what I’m used to having in Costa vida. I told the lady who was prepping, can you put a bit more cheese? After the sprinkle she put, and she didn’t even acknowledge me. Anyway here are my thoughts looks like management has a strict portion control system, however when you have an open concept kitchen where you see the food they are preparing in front of you, the message this can send to the customers will not be enticing, it’s not welcoming. Love Costa Vida but this location doesn’t represent them.
Atmosphere: 4
Food: 1
Service: 1
Love that’s this actually uses a scale to measure the meat portions so you know you’re getting the right amount of meat every time.
That said, the service was meh. The girl seemed upset I wanted a dessert and she forgot the strawberries. And when I said something she seemed annoyed so I just left without them as to not hold up the line for the people behind me.
Overall, was a fine visit. Grateful for the meat portions. But now for service quality…
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sweet Pork Quesadilla
Came in today and got lunch. I ordered the small salad with the chicken lime featured protein. I watch them put the tortilla shell in the dish then the rice the lady put in literally 1 oz or less of chicken I said to her mom is that all the meat that I'm getting and she was yes that's all you get that is not a bite and she's like well there is no choice that's what I have to put can I ask you how much more is it to double the meat and then she told me it was $5 this meal was already a $10 salad with barely an ounce of meat then she showed me how much more she was going to give me and is literally one little piece of chicken I know the economy is bad but it is not that bad that you can't give me more meat than that. Will not
the charges $10 for $3 worth of stuff or less.
Atmosphere: 5
Food: 1
Service: 1
Overall one of the best places near the airport. Staff is always friendly, and the food is great. The manager is amazing and always comes up with the best combinations for me. Chicken Queso-Quesadilla is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Pork Quesadilla, Salad
This restaurant was so clean and the people working were nice and seemed happy to be there. I got 2 tacos a la carte and they were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handheld Burrito, Sweet Pork Quesadilla, Tacos, Salad
This was the worst experience I have ever had at Costa Vida and it sucks because I had hyped it up so much to my sister who had never tried Costa Vida before.
The employees were so rude and acted like they were being inconvenienced by having to take our orders. I paid over $40 for a quesadilla, nachos, small size chips and queso, and two regular sized drinks. For the chips and queso, the girl hardly put any chips into the tin at all. It’s already small as is, but to not even fill the tin halfway is crazy. I asked her if she could add a little bit more and she said it would be an extra charge. I had already paid at this point, so I said, “I just paid over $40. You can’t add a little bit more?..” she said, “that will be a $3 charge” so I walked away. Not to mention the card scanner asks for a tip and the lowest amount was $5. I should’ve selected 0. They were awful and the food was awful. I’d recommend any other location over this one. I wish I could just get the money back.
Trash.
Atmosphere: 1
Food: 1
Service: 1
While staff were friendly and the restaurant was clean, food was satisfactory in taste but was missing key components that were ordered. Burritos were supposed to be smothered in their respective sauces and were unfortunately left out.
Parking: Attached to a gas station near the airport terminal.
Wheelchair accessibility: ADA compliant.
Atmosphere: 4
Food: 2
Service: 4
We went here for dinner after picking up family from the airport to celebrate. We love Costa Vida and eat there in Utah County often. The food here was super salty, like so salty that most of us didn't eat half our meals. And the customer service was terrible. There was a latino woman working with black/red maroon colored hair who was so rude. Very short with us and impatient with my elderly grandma who can't hear well. She would also go to the corner and sit on her phone while customers were waiting. My grandpa also ordered chicken and they told him it would be 15 minutes. He went back after 15 minutes and they had "forgotten to put it on", so he waited another 20 minutes. We had already finished eating when he finally got his meal. We paid extra for sour cream and it was a tiny spoonful. We love the Costa Vida in Utah County but this team needs some training. This seems pretty consistent across a lot of the reviews here.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Small portion always short with beans or chips stripes . But they charge you the full price
Atmosphere: 1
Food: 1
Service: 1
This place was tiny and dirty. We paid for six waters but a loud woman started screaming that I didn't, in front of everyone. I showed her the receipt and she didn't even apologize. The food was overly salty and the servings were smaller than standard. I will never go to a cafe Rio again. I'll stick to Costa vida
Atmosphere: 1
Food: 1
Service: 1
I love Costa Vida, and I get food there at least once a week. I've been to most locations across the state, and this is my least favorite by far.
I've come here three times in the last few weeks after a friend started working near the airport, and I've had consistently bad service and inconsistent food. The food is prepared differently than any other location, and I've stopped placing online orders because they do not prepare them as to-go.
The food quality isn't up to par, and portions and very small compared to every other location I've been to.
The staff aren't paying attention, and give off an unfriendly vibe. It's also often understaffed or has employees walking in and out frequently.
Overall, this specific restaurant has made me stray away from eating at Costa Vida while I'm in the area, and I don't plan on going again.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Salads
Always great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Sweet Pork Quesadilla
My burrito and large drink costed 32 and some change. And it was very dry because they wanted to charge me for more sauce. Way to expensive!!!
Atmosphere: 3
Food: 3
Service: 1
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