We come here every Saturday night and they are always so helpful! We love this location! Especially the employees!
Atmosphere: 5
Food: 5
Service: 5
Mary Hansen
Our catering was super late for our event, and this delay caused significant problems for our guests and affected the overall experience.
We planned everything around the agreed delivery time, so the late arrival put us in a very difficult position. I’m requesting that this issue be looked into and that steps are taken to prevent it from happening again. 55 min late is ridiculous This location keeps getting worse, and the late catering for our event was unacceptable, and the employee didn’t even apologize—she was stressed and had an attitude.
Atmosphere: 1
Food: 1
Service: 1
Maverick
Never disappoints thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Mark S
Why would someone go somewhere if they ask for steak and shrimp in a bowl they are given under 10 small pieces of steak and 3 pieces of shrimp. And when they say something about it. The lady with glasses that goes by the name of “Kim” gives them attitude about it. Please retrain Kim on serving people food and customer service. Last time going to this costs vida. No other costa vida gives you so little food
Jay Bauer
Is it Costa vidas goal to to skimp on everything? Extra meat? Ya right… it seems like the last year the burrito’s are half the size they used to be. And when you ask for extra meat getting a look from the staff like I’m asking for something crazy. I guess I won’t go back there anymore
Food: 1
Service: 3
mike conner
If I order something on your app and pay for something extra and dont get it multiple visits its starts to get annoying .im payimg for things im not getting . Simply reading the order would prevent this , you need to retrain this crew on how to process online orders !
Atmosphere: 3
Food: 1
Service: 1
Brigitte Bird
Placed an online order October 20th, order said to be done by 630. Showed up just after 630, order was not done and informed they had about 6 online orders to do before ours. Because of time restraint we could not wait for those orders to get ours so we requested a refund. Laura said she processed the return but a week and a half later it still has not showed up in our account. So we went in to get it solved. Laura gave attitude and refunded us cash but only for the meal total and not the tip that was applied to the online order. (Kept our receipt as well) Upset that we were given attitude when we should get our money back for food that we paid for but didn't recieve. Minus the tip that they kept. If I could give no stars I would.
Chris R
Costa Vida on 9400 South & Highland Drive is our go-to location for a delicious quick dinner, meet friends for lunch or gather with friends! It’s a favorite! 😋
Atmosphere: 5
Food: 5
Service: 5
Jeremy Polk
Been coming here for years because I've always lived close by. Ten years ago, this place was amazing. For the last 6 or 7 years, it's mediocre. I went in today and the old Hispanic lady making the tortillas is doing a wonderful job. The young Hispanic guy taking/making orders is also doing a great job. As soon as it comes out of the oven is where it gets dicey. The employees on the register side mixed up my order, tried to give me someone else's. Didn't offer any sides like sour cream or anything like that. And it's been like that every time I've been in there in the last 5 or 6 years. The only reason I still go is because it's close to my house and the food is usually fine. Seems like the Hispanic people working are doing amazing and the other young people have no idea what's going on.
Im die hard Costa. Have been since the beginning of time. I eat here multiple times a week. This location is clean and big. But something is off with the taste. They gave me less then half the normal beans, and the hard rice at the bottom on the pan and only enough for two or three bites. When I asked for more, they were put out by it. When more came, it went on top of the hard rice. Worst costa experience I've ever had, unfortunately. I will admit, this never happens to me at any of the other ones.
Atmosphere: 4
Food: 3
Service: 3
CG
Love the pork and queso.
Atmosphere: 5
Food: 5
Service: 5
Taegan Hansen
Gio is great and gave our kid a cookie for his bday
Sylvia Abrahamson
The service was wonderful. I asked for specific amounts and items in my salad and the staff were friendly and helpful and made sure that what they were going to give me was exactly what I wanted. They smiled and were polite. The food was great, and my granddaughter enjoyed playing cornhole with us on the patio. Our experience was greater that good, and our party of four left commenting on what great service and good food we had. I will definitely want to come again next time I’m in Utah.
We come here every Saturday night and they are always so helpful! We love this location! Especially the employees!
Atmosphere: 5
Food: 5
Service: 5
Our catering was super late for our event, and this delay caused significant problems for our guests and affected the overall experience.
We planned everything around the agreed delivery time, so the late arrival put us in a very difficult position. I’m requesting that this issue be looked into and that steps are taken to prevent it from happening again.
55 min late is ridiculous This location keeps getting worse, and the late catering for our event was unacceptable, and the employee didn’t even apologize—she was stressed and had an attitude.
Atmosphere: 1
Food: 1
Service: 1
Never disappoints thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Why would someone go somewhere if they ask for steak and shrimp in a bowl they are given under 10 small pieces of steak and 3 pieces of shrimp. And when they say something about it. The lady with glasses that goes by the name of “Kim” gives them attitude about it. Please retrain Kim on serving people food and customer service. Last time going to this costs vida. No other costa vida gives you so little food
Is it Costa vidas goal to to skimp on everything? Extra meat? Ya right… it seems like the last year the burrito’s are half the size they used to be. And when you ask for extra meat getting a look from the staff like I’m asking for something crazy.
I guess I won’t go back there anymore
Food: 1
Service: 3
If I order something on your app and pay for something extra and dont get it multiple visits its starts to get annoying .im payimg for things im not getting . Simply reading the order would prevent this , you need to retrain this crew on how to process online orders !
Atmosphere: 3
Food: 1
Service: 1
Placed an online order October 20th, order said to be done by 630. Showed up just after 630, order was not done and informed they had about 6 online orders to do before ours. Because of time restraint we could not wait for those orders to get ours so we requested a refund. Laura said she processed the return but a week and a half later it still has not showed up in our account. So we went in to get it solved. Laura gave attitude and refunded us cash but only for the meal total and not the tip that was applied to the online order. (Kept our receipt as well)
Upset that we were given attitude when we should get our money back for food that we paid for but didn't recieve. Minus the tip that they kept.
If I could give no stars I would.
Costa Vida on 9400 South & Highland Drive is our go-to location for a delicious quick dinner, meet friends for lunch or gather with friends! It’s a favorite! 😋
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years because I've always lived close by. Ten years ago, this place was amazing. For the last 6 or 7 years, it's mediocre. I went in today and the old Hispanic lady making the tortillas is doing a wonderful job. The young Hispanic guy taking/making orders is also doing a great job. As soon as it comes out of the oven is where it gets dicey. The employees on the register side mixed up my order, tried to give me someone else's. Didn't offer any sides like sour cream or anything like that. And it's been like that every time I've been in there in the last 5 or 6 years. The only reason I still go is because it's close to my house and the food is usually fine. Seems like the Hispanic people working are doing amazing and the other young people have no idea what's going on.
Atmosphere: 2
Food: 5
Service: 3
Always clean, quick and efficient staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing service
Atmosphere: 5
Food: 5
Service: 5
Im die hard Costa. Have been since the beginning of time. I eat here multiple times a week. This location is clean and big. But something is off with the taste. They gave me less then half the normal beans, and the hard rice at the bottom on the pan and only enough for two or three bites. When I asked for more, they were put out by it. When more came, it went on top of the hard rice. Worst costa experience I've ever had, unfortunately. I will admit, this never happens to me at any of the other ones.
Atmosphere: 4
Food: 3
Service: 3
Love the pork and queso.
Atmosphere: 5
Food: 5
Service: 5
Gio is great and gave our kid a cookie for his bday
The service was wonderful. I asked for specific amounts and items in my salad and the staff were friendly and helpful and made sure that what they were going to give me was exactly what I wanted. They smiled and were polite. The food was great, and my granddaughter enjoyed playing cornhole with us on the patio. Our experience was greater that good, and our party of four left commenting on what great service and good food we had. I will definitely want to come again next time I’m in Utah.
Atmosphere: 5
Food: 5
Service: 5
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