Worst service food and employes very dissrespectful never coming back here they messed up orders with the instructions writen down and they are still tough talking like nothing happened
Atmosphere: 1
Food: 1
Service: 1
Daniel Kepple
Food temperatures are hot or miss. Staff is usually very friendly, especially when going through the drive thru. Indoors are usually no very busy with plenty of seating.
Atmosphere: 4
Food: 3
Service: 4
arturo chazaro
Last night I went to dinner with my wife and my children to this restaurant among all the options we decided to go to McDonald's it was about 9:30pm we arrived and the children want to play on the playground so we went there an employee arrived and very kind he told us that the children could play but we couldn't eat because it was already clean that's sorry but that's what the manager said I said ok it's okay let's eat in the part that is not from the playground 5 minutes later already eating the manager arrived saying that if we could leave because they were already going to close the lobby the truth I didn't know what attitude to have if of courage or I didn't know what to say because a manager would come to my table when you're eating with your family and tells you leave because I'm going to close what kind of person you run with your family from an restaurant incredible
Service: 1
David Nelson
Slowwwwwwww, I don’t know if I’ve ever come here and not been asked to pull forward and wait. Didn’t McDonalds invent the drive through? How in the world can they not have some chicken nuggets ready to go?
Nicole Bradham
Time screens were off, some slow dude was making sandwiches solo, the people besides drive thru cashier were shooting the shit and to top it off, they almost forgot to give my bf a sandwich so he had to get it before we left. Do better, guys. Smh
Atmosphere: 1
Food: 1
Service: 1
Ashley Ortega
I’ve never had a hot frie from this place. Ever. We come for the 5star play place. We order minimal food, it’s super disappointing. Would love if the local manager would get on this place because it would be a 10 for little kids if it had hot food.
Atmosphere: 5
Food: 1
Service: 3
Brent Snarr
I ordered a simple quarter pounder meal, that’s it. Of course I get told to pull to the drive-through waiting area, spot A. As I wait each of the other parking spots fill up. I finally looked out at my phone because I realize I’ve been waiting an excessive amount of time, but I’m trying to be patient. When the person finally comes out with the bags of food, they asked me my order and I tell them. They go through all of those bags and then say sorry it’s not here and then proceed to the other vehicles. I’m sitting there thinking like are you serious, I just ordered a quarter pounder meal. Not only that, but I was the first person to park there and now I have to wait even longer while everyone else who came after me gets theirs? I got out of my car and went to the front counter where nobody was standing. There were a couple other guests waiting and one of them finally told me to walk over to the side so they could see me, which told me that Customer also had been having issues. A couple of them looked at me, but they didn’t acknowledge until I finally said can I please get my sandwich! It takes them a minute but they find it on the edge of the counter just sitting there. It amazes me how many people are back there working yet it’s so disorganized. If you’re going to have people pull off to the side and wait then you might want to bring out the sandwiches in the correct order because it makes your customers feel like you don’t care. It would’ve been one thing if I had a big order, but I literally ordered one meal that is a very commonly ordered. Maybe train the person bringing the food out to say something to the effect of I’m sorry I don’t have yours, give me a few moments and I’ll go look into it. Instead, they just dismissed me and walked off. Just my opinion, but the fact that a company like McDonald’s has to start creating parking spaces for their drive-through tells your consumers you have a whole other set of problems. Maybe send your leadership to Chick-fil-A, they could line your leadership out on how to really run a drive-through!
Atmosphere: 1
Food: 4
Service: 1
33 Football player
Come here if you want to wait 10 min for 2 mcchicken
Atmosphere: 1
Food: 1
Service: 1
travis worthen
Extremely terrible customer service! Below par food for McDonald's. My wife and I like McDonald's, not this location. Dear owner of this location, go there incognito for breakfast and see for yourself what we're talking about.
Atmosphere: 1
Food: 2
Service: 1
Kemish Silva
This place is trash! All McDonald's no offense to employees!
Went by tonight the girl on the drive thru was very rude and kept rushing us like they were busy but there were no cars behind us.I called and talk to a girl manager and she was rude as well. I will never go by this McDonald’s again.
Atmosphere: 1
Food: 1
Service: 1
Ryan Stewart
Lost my kid again, in the ball pit at the McDonald’s in Sandy, Utah and started to question everything I knew about parenting and gravity. The ball pit is like entering the Labyrinth, you almost have to take LSD just to find your way out of there!
I yelled his name for 15 minutes while other kids stared at me like I was an unpaid clown on break. Not far off, to be honest.
Right when panic set in, I took a bite of a Spicy Sausage McMuffin and suddenly remembered what peace felt like. That warm, greasy hug of spicy sausage and fake cheese brought me back from the edge of insanity.
Eventually a kid popped out of the pit with my son’s shoe and a fry stuck to his forehead, so I figured he was still alive in there.
Five stars for emotional support breakfast sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Maxwell Silverhammer
There was this chick eating by the play place and she had really big hooters
Atmosphere: 3
Food: 2
Service: 1
Skin Candy Beauty
I ordered a fish sandwich that comes with cheese I guess I should have said a whole slice of cheese this is the second time I got a half slice of cheese on my sandwich first time was a cheeseburger smdh. Don't offer if you can't make without shorting us even if it's just a piece of cheese. Other places charge extra for cheese sheesh
Worst service food and employes very dissrespectful never coming back here they messed up orders with the instructions writen down and they are still tough talking like nothing happened
Atmosphere: 1
Food: 1
Service: 1
Food temperatures are hot or miss. Staff is usually very friendly, especially when going through the drive thru. Indoors are usually no very busy with plenty of seating.
Atmosphere: 4
Food: 3
Service: 4
Last night I went to dinner with my wife and my children to this restaurant among all the options we decided to go to McDonald's it was about 9:30pm we arrived and the children want to play on the playground so we went there an employee arrived and very kind he told us that the children could play but we couldn't eat because it was already clean that's sorry but that's what the manager said I said ok it's okay let's eat in the part that is not from the playground 5 minutes later already eating the manager arrived saying that if we could leave because they were already going to close the lobby the truth I didn't know what attitude to have if of courage or I didn't know what to say because a manager would come to my table when you're eating with your family and tells you leave because I'm going to close what kind of person you run with your family from an restaurant incredible
Service: 1
Slowwwwwwww, I don’t know if I’ve ever come here and not been asked to pull forward and wait. Didn’t McDonalds invent the drive through? How in the world can they not have some chicken nuggets ready to go?
Time screens were off, some slow dude was making sandwiches solo, the people besides drive thru cashier were shooting the shit and to top it off, they almost forgot to give my bf a sandwich so he had to get it before we left. Do better, guys. Smh
Atmosphere: 1
Food: 1
Service: 1
I’ve never had a hot frie from this place. Ever. We come for the 5star play place. We order minimal food, it’s super disappointing. Would love if the local manager would get on this place because it would be a 10 for little kids if it had hot food.
Atmosphere: 5
Food: 1
Service: 3
I ordered a simple quarter pounder meal, that’s it. Of course I get told to pull to the drive-through waiting area, spot A. As I wait each of the other parking spots fill up. I finally looked out at my phone because I realize I’ve been waiting an excessive amount of time, but I’m trying to be patient. When the person finally comes out with the bags of food, they asked me my order and I tell them. They go through all of those bags and then say sorry it’s not here and then proceed to the other vehicles. I’m sitting there thinking like are you serious, I just ordered a quarter pounder meal. Not only that, but I was the first person to park there and now I have to wait even longer while everyone else who came after me gets theirs? I got out of my car and went to the front counter where nobody was standing. There were a couple other guests waiting and one of them finally told me to walk over to the side so they could see me, which told me that Customer also had been having issues. A couple of them looked at me, but they didn’t acknowledge until I finally said can I please get my sandwich! It takes them a minute but they find it on the edge of the counter just sitting there. It amazes me how many people are back there working yet it’s so disorganized. If you’re going to have people pull off to the side and wait then you might want to bring out the sandwiches in the correct order because it makes your customers feel like you don’t care. It would’ve been one thing if I had a big order, but I literally ordered one meal that is a very commonly ordered. Maybe train the person bringing the food out to say something to the effect of I’m sorry I don’t have yours, give me a few moments and I’ll go look into it. Instead, they just dismissed me and walked off. Just my opinion, but the fact that a company like McDonald’s has to start creating parking spaces for their drive-through tells your consumers you have a whole other set of problems. Maybe send your leadership to Chick-fil-A, they could line your leadership out on how to really run a drive-through!
Atmosphere: 1
Food: 4
Service: 1
Come here if you want to wait 10 min for 2 mcchicken
Atmosphere: 1
Food: 1
Service: 1
Extremely terrible customer service! Below par food for McDonald's. My wife and I like McDonald's, not this location. Dear owner of this location, go there incognito for breakfast and see for yourself what we're talking about.
Atmosphere: 1
Food: 2
Service: 1
This place is trash! All McDonald's no offense to employees!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went by tonight the girl on the drive thru was very rude and kept rushing us like they were busy but there were no cars behind us.I called and talk to a girl manager and she was rude as well. I will never go by this McDonald’s again.
Atmosphere: 1
Food: 1
Service: 1
Lost my kid again, in the ball pit at the McDonald’s in Sandy, Utah and started to question everything I knew about parenting and gravity. The ball pit is like entering the Labyrinth, you almost have to take LSD just to find your way out of there!
I yelled his name for 15 minutes while other kids stared at me like I was an unpaid clown on break. Not far off, to be honest.
Right when panic set in, I took a bite of a Spicy Sausage McMuffin and suddenly remembered what peace felt like. That warm, greasy hug of spicy sausage and fake cheese brought me back from the edge of insanity.
Eventually a kid popped out of the pit with my son’s shoe and a fry stuck to his forehead, so I figured he was still alive in there.
Five stars for emotional support breakfast sandwiches.
Atmosphere: 5
Food: 5
Service: 5
There was this chick eating by the play place and she had really big hooters
Atmosphere: 3
Food: 2
Service: 1
I ordered a fish sandwich that comes with cheese I guess I should have said a whole slice of cheese this is the second time I got a half slice of cheese on my sandwich first time was a cheeseburger smdh. Don't offer if you can't make without shorting us even if it's just a piece of cheese. Other places charge extra for cheese sheesh
Atmosphere: 5
Food: 1
Service: 5
Used to love this place.
Atmosphere: 3
Food: 4
Service: 1
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