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“Amazing service! We went through the line made an order- 2 lattes for us and 2 cake pops for our littles. As soon as I handed our two year old her cookies and cream cake pop she said “no, pink pop”. So we went around through the line again and ordered a birthday cake pop. When we got to the window we laughed said hello again, our daughter wanted a pink one instead of cookies and cream! The sweet guy at the window had already scanned our ap but said oh no, no charge, we want our customers to get what they want. We in no way were looking for a freebie, but I love his integrity and how he represented what I’m sure Starbucks would want- making sure all of their customers (even a sweet little two year who wanted pink) get what they want!
Thank you Starbucks Saratoga, I wish I had caught this employees name- he was great!
Kid-friendliness: They made sure our two year old got the cake pop she wanted!! 😊“
“Everyone was so kind! Especially Ashtyn (I believe that was her name) but their systems were down and she was trying to fix it. Even with all that she was so kind and sweet! All the other workers were as well and both my drink and sandwich were very good!“