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“Amazing service! We went through the line made an order- 2 lattes for us and 2 cake pops for our littles. As soon as I handed our two year old her cookies and cream cake pop she said “no, pink pop”. So we went around through the line again and ordered a birthday cake pop. When we got to the window we laughed said hello again, our daughter wanted a pink one instead of cookies and cream! The sweet guy at the window had already scanned our ap but said oh no, no charge, we want our customers to get what they want. We in no way were looking for a freebie, but I love his integrity and how he represented what I’m sure Starbucks would want- making sure all of their customers (even a sweet little two year who wanted pink) get what they want!
Thank you Starbucks Saratoga, I wish I had caught this employees name- he was great!
Kid-friendliness: They made sure our two year old got the cake pop she wanted!! 😊“
“My daughter got a Starbucks gift card for her bday. So we went here so she could spend it today. Sierra was her barista and she was soo sweet. My daughter was raving about her long after we left. And says it made her day. Her energy is amazing. And she made the experience really personable for my daughter. For my preteen to be raving about customer service shows just how amazing it was. Sierra thank you for your upbeat attitude and for making my daughter feel special🤍!“