I pulled up and the person got right to my order then repeated it back to make sure that it was correct and didn't rush me then notified me of the specials and how it affected my order wich I appreciate very much then while waiting at the pay window it took a little longer than normal wich I was so happy that they took the time and made my order fresh everything was very hot and fresh not re-heated then they had it packed in the bag nicely with my sauces and napkins very happy with the service and would wait as long as they needed to have my food fresh and presented the way it was so nice to get good food for once in a long time great job to the crew of shift at 345 pm on Friday Jan 10th they did an amazing job
Atmosphere: 4
Food: 5
Service: 4
kris keysaw
Just paid 7 dollars for a steak and egg burrito. It was as small as a mcdonalds sausage burrito and had almost nothing in it. Has 2 pieces of steak and zero cheese.
Atmosphere: 3
Food: 1
Service: 1
William Wagstaff
Very clean store, friendly service
Felicia Fee
If I could give zero Stars right now I would. My experience there today was so awful. So my boyfriend and I have been going to this location every single Sunday for the past few months, and now all he switches it up I get the same thing every single week: I get the French toast sticks, a sausage biscuit (just the sausage and the biscuit), & a small hash round. The past three weeks the biscuit has been hard as a rock, literally so hard I can't eat it! After the first time I was like oh okay that sucks whatever, but then it happened again the next week, so I tried calling and they didn't answer, but they have never answered their phone so I wasn't that surprised, so I figured I'd bring it up the next Sunday, unfortunately I had a bad morning that morning and forgot to bring it up and then when we got home, once again the biscuit was so hard I couldn't eat it, so I tried calling again, of course no answer. That was the 3d week in a row, so this morning we go and we pull up & the lady barely understands English so she tells us to come to the window, so I explained the situation and told her I tried calling to tell them about it but they didn't answer & she admitted that they don't answer the phone unless the manager is there, but I guess the manager is never there cuz I've never once been able to reach them on the phone. She asked for my receipt & I didn't have it, but I do have the app so I had proof that I came last Sunday & every Sunday before that for the last few months, & she still wouldn't replace it for me! I was still going to order a & buy more food, all I wanted was her to replace the sausage biscuit that I have been unable to eat the past 3 weeks & she flat-out refused! I guess that one sausage biscuit would have really broke the bank for them. At that point my boyfriend was so frustrated and over them be so rude about it, so we just left & we won't ever be returning to that location ever again.
Wladimir Morales
I came to eat and it was closed and they didn't want to serve me either because of the drive-thru what a horrible service
Marissa Alwyn
Understaffed overworked employees. I feel bad for them. This review is so corp can see what the employees are being put through.
Atmosphere: 1
Food: 1
Service: 2
Stacey Johnson
You need to teach your employees some manners and how to be nice. The fried zucchini was disgusting. Couldn't even eat it. The chicken sandwich was good though.
Atmosphere: 3
Food: 4
Service: 3
Brittany Delgado
Yizela is amazing with customer service. Just great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burger, The Big Carl Combo, Large Fries, Natural-Cut French Fries, Double Cheeseburger Combo, Fish Sandwich
John Ericson
I enjoy this on occasion but sometimes they take too long to cook their food and it seems way overpriced
Atmosphere: 5
Food: 5
Service: 4
Bobbie Wesley Nephi
I 💯 Agree them PPL are Rude, You need to hire ppl w/Nice, Kind & that smile. U are serving ppl have some politeness - that's Y I don't go there's I could rather go across the street 2 McDonald's.
They are very attentive when it comes to serving customers. It is very rare for them to take a meal And it's always clean 100% recommended
Parking: There is always room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburguesa Con Queso
Jesus Perozo
Excellent attention
Parking: Excellent
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburguesa Con Queso
Kellyn Vince
Placed on online order 20 mins in advance, was told it would take an additional 10-20 minutrs before it would be ready, and they would not be able to cancel and refund it for me
Cedar Poplar
Young and professional
Atmosphere: 4
Food: 5
Service: 5
Ashley Wanlass
After having a bad experience, I reached out to the GM Alma, she listened to what I had to say and let me come back for a free meal to make up for the bad experience. When I came back in, the experience was night and day. The people working were extremely nice and helpful. I'm so glad I went back.
I pulled up and the person got right to my order then repeated it back to make sure that it was correct and didn't rush me then notified me of the specials and how it affected my order wich I appreciate very much then while waiting at the pay window it took a little longer than normal wich I was so happy that they took the time and made my order fresh everything was very hot and fresh not re-heated then they had it packed in the bag nicely with my sauces and napkins very happy with the service and would wait as long as they needed to have my food fresh and presented the way it was so nice to get good food for once in a long time great job to the crew of shift at 345 pm on Friday Jan 10th they did an amazing job
Atmosphere: 4
Food: 5
Service: 4
Just paid 7 dollars for a steak and egg burrito. It was as small as a mcdonalds sausage burrito and had almost nothing in it. Has 2 pieces of steak and zero cheese.
Atmosphere: 3
Food: 1
Service: 1
Very clean store, friendly service
If I could give zero Stars right now I would. My experience there today was so awful. So my boyfriend and I have been going to this location every single Sunday for the past few months, and now all he switches it up I get the same thing every single week: I get the French toast sticks, a sausage biscuit (just the sausage and the biscuit), & a small hash round. The past three weeks the biscuit has been hard as a rock, literally so hard I can't eat it! After the first time I was like oh okay that sucks whatever, but then it happened again the next week, so I tried calling and they didn't answer, but they have never answered their phone so I wasn't that surprised, so I figured I'd bring it up the next Sunday, unfortunately I had a bad morning that morning and forgot to bring it up and then when we got home, once again the biscuit was so hard I couldn't eat it, so I tried calling again, of course no answer. That was the 3d week in a row, so this morning we go and we pull up & the lady barely understands English so she tells us to come to the window, so I explained the situation and told her I tried calling to tell them about it but they didn't answer & she admitted that they don't answer the phone unless the manager is there, but I guess the manager is never there cuz I've never once been able to reach them on the phone. She asked for my receipt & I didn't have it, but I do have the app so I had proof that I came last Sunday & every Sunday before that for the last few months, & she still wouldn't replace it for me! I was still going to order a
& buy more food, all I wanted was her to replace the sausage biscuit that I have been unable to eat the past 3 weeks & she flat-out refused! I guess that one sausage biscuit would have really broke the bank for them. At that point my boyfriend was so frustrated and over them be so rude about it, so we just left & we won't ever be returning to that location ever again.
I came to eat and it was closed and they didn't want to serve me either because of the drive-thru what a horrible service
Understaffed overworked employees. I feel bad for them. This review is so corp can see what the employees are being put through.
Atmosphere: 1
Food: 1
Service: 2
You need to teach your employees some manners and how to be nice. The fried zucchini was disgusting. Couldn't even eat it. The chicken sandwich was good though.
Atmosphere: 3
Food: 4
Service: 3
Yizela is amazing with customer service. Just great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burger, The Big Carl Combo, Large Fries, Natural-Cut French Fries, Double Cheeseburger Combo, Fish Sandwich
I enjoy this on occasion but sometimes they take too long to cook their food and it seems way overpriced
Atmosphere: 5
Food: 5
Service: 4
I 💯 Agree them PPL are Rude, You need to hire ppl w/Nice, Kind & that smile. U are serving ppl have some politeness - that's Y I don't go there's I could rather go across the street 2 McDonald's.
Restaurantji Recommends
They are very attentive when it comes to serving customers.
It is very rare for them to take a meal
And it's always clean
100% recommended
Parking: There is always room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburguesa Con Queso
Excellent attention
Parking: Excellent
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburguesa Con Queso
Placed on online order 20 mins in advance, was told it would take an additional 10-20 minutrs before it would be ready, and they would not be able to cancel and refund it for me
Young and professional
Atmosphere: 4
Food: 5
Service: 5
After having a bad experience, I reached out to the GM Alma, she listened to what I had to say and let me come back for a free meal to make up for the bad experience. When I came back in, the experience was night and day. The people working were extremely nice and helpful. I'm so glad I went back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Hamburger
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