We keep having the same problem when we order the cranberry, bacon bleu. They leave off the bacon. When we get home we are to far away to have them add it when we call and tell them the problem. So this time we ate in and YUP they left off the bacon. Went to the counter and they apologized and gave a little side of bacon??????
Why does this keep happening?????
Glenn Pearson
Always love culver's! I wish the lemon ice was all year because it is our favorite! But we love the burgers and fries and go often because their gluten free burger is also soy free and my daughter can have it. Great place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
Elaine Wyant
Customer service was great, fish dinner and fish sandwich were both delicious and tasty.
Kevin Kupcho
In my opinion, this is the best Culver’s in the St.George area. The food is always fresh, the staff is always friendly, and we can tell the manager takes pride in having a clean store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
Mark Treu
We are huge fans of Culvers and it is one of our favorite places to go for a burger anywhere we go in Utah. But our experience on Friday was absolutely horrible. We know that Culvers takes a little longer than the average fast-food restaurant, but the wait is usually worth it. On Friday we were told that they were out of buns when we placed our order at the drive through. They have other bread options, so we weren't that bothered and decided to place an order anyway, especially since we had already been waiting for 10 minutes to order anyway. We were able to quickly get our drinks then we waited in the parking lot for 30 minutes before someone finally came out to tell us that their buns had just arrived, and they wanted to confirm if we wanted regular buns or not. We said “sure, but how much longer do we have to wait?” We were now late going to see our son's band performance and really needed to go. We were told it would be another 3-5 minutes tops.
Well, another 30 minutes went by with us going inside every 10 minutes to see what was taking so long. We probably should have just left. Finally, one hour after placing our order, we got our food. We raced off and sadly, we missed the performance. I wish they would have just told us honestly what the wait would be like at any one of the points we talked to them about it. Just once, they could have said, sorry, its going to be more than ten minutes and we would have asked for a refund and left.
When we opened up our order, we found that several things were missing and a few other odd issues as well. One of the meals I ordered for my daughter was completely missing, so I gave her my burger only to have her discover that there was no bottom on the bun (strange...). My wife ordered cheese curds and they were completely cold and gross. The fries my other kids ordered were cold and stale too. Then instead of the fry sauce that we ordered, we had 10 packets of their ranch dressing. We really like most of their food, but man, their ranch dressing is disgusting. I know it is a personal preference, but I have never spoken with anyone who likes it.
I see that this location has plenty of positive reviews, I could not imagine what was going on during our last visit is happening often. But it was one of the worst fast-food experiences I have ever had. There were several other people who were even more frustrated than we were, and they were showing it much more vocally than we were. While it was a busy Friday night, I wouldn't say that it was even close to as busy as the Culvers we frequent in Layton is pretty much every night of the week.
Atmosphere: 5
Food: 2
Service: 1
Sam Espinosa
Someone give Owen a raise! Great guy and excellent service from him. I’ll come back to this specific location just for their good service. The food is good there too.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
Andrew Coe
I love the gluten free bun option. The custard is our favorite.
Dietary restrictions: Gluten free buns come in their own sealed package, which helps with freshness, but you get to assemble the burger yourself, which can be messy if driving but it helps minimize cross contamination risks.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Fries
Peter Lynch
Typical Culver's, clean with good service. Food is very good for fast food with some choices you typically don't see. Everything is cooked to order so allow a couple of extra minutes. Frozen custard is excellent.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
Dennis J Johnson
Fifteen senior Michigan Lumberjack softball team members enjoyed the service and meal today, thank you.
Food is great, very slow service! If you want a great burger and are willing to wait, come to Culver’s. I haven’t had a less than 15 minute experience at this drive-thru. It is good, but just know you’ll be waiting.
Emma Bowler
Love the fish!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, North Atlantic Cod Sandwich, Deluxe Double Cheeseburger
joseph
They are a little slow. I ordered just a single hamburger it took 5 minutes to order because some reason the cashier couldn’t ring it up properly. 15 minutes to wait and then finally received. If there’s a line, expect even longer.
Atmosphere: 3
Food: 4
Service: 2
Trajan Bayly
Great tasting food. Friendly service. We eat her at least 1x per week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
Sammi Sessions
Went through the drive thru and our server Owen made this house a home. So friendly and inviting, we knew our food was in good hands. 100% coming back ❤️
We keep having the same problem when we order the cranberry, bacon bleu. They leave off the bacon. When we get home we are to far away to have them add it when we call and tell them the problem. So this time we ate in and YUP they left off the bacon. Went to the counter and they apologized and gave a little side of bacon?????? Why does this keep happening?????
Always love culver's! I wish the lemon ice was all year because it is our favorite! But we love the burgers and fries and go often because their gluten free burger is also soy free and my daughter can have it. Great place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
Customer service was great, fish dinner and fish sandwich were both delicious and tasty.
In my opinion, this is the best Culver’s in the St.George area. The food is always fresh, the staff is always friendly, and we can tell the manager takes pride in having a clean store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
We are huge fans of Culvers and it is one of our favorite places to go for a burger anywhere we go in Utah. But our experience on Friday was absolutely horrible. We know that Culvers takes a little longer than the average fast-food restaurant, but the wait is usually worth it. On Friday we were told that they were out of buns when we placed our order at the drive through. They have other bread options, so we weren't that bothered and decided to place an order anyway, especially since we had already been waiting for 10 minutes to order anyway. We were able to quickly get our drinks then we waited in the parking lot for 30 minutes before someone finally came out to tell us that their buns had just arrived, and they wanted to confirm if we wanted regular buns or not. We said “sure, but how much longer do we have to wait?” We were now late going to see our son's band performance and really needed to go. We were told it would be another 3-5 minutes tops.
Well, another 30 minutes went by with us going inside every 10 minutes to see what was taking so long. We probably should have just left. Finally, one hour after placing our order, we got our food. We raced off and sadly, we missed the performance. I wish they would have just told us honestly what the wait would be like at any one of the points we talked to them about it. Just once, they could have said, sorry, its going to be more than ten minutes and we would have asked for a refund and left.
When we opened up our order, we found that several things were missing and a few other odd issues as well. One of the meals I ordered for my daughter was completely missing, so I gave her my burger only to have her discover that there was no bottom on the bun (strange...). My wife ordered cheese curds and they were completely cold and gross. The fries my other kids ordered were cold and stale too. Then instead of the fry sauce that we ordered, we had 10 packets of their ranch dressing. We really like most of their food, but man, their ranch dressing is disgusting. I know it is a personal preference, but I have never spoken with anyone who likes it.
I see that this location has plenty of positive reviews, I could not imagine what was going on during our last visit is happening often. But it was one of the worst fast-food experiences I have ever had. There were several other people who were even more frustrated than we were, and they were showing it much more vocally than we were. While it was a busy Friday night, I wouldn't say that it was even close to as busy as the Culvers we frequent in Layton is pretty much every night of the week.
Atmosphere: 5
Food: 2
Service: 1
Someone give Owen a raise! Great guy and excellent service from him. I’ll come back to this specific location just for their good service. The food is good there too.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
I love the gluten free bun option. The custard is our favorite.
Dietary restrictions: Gluten free buns come in their own sealed package, which helps with freshness, but you get to assemble the burger yourself, which can be messy if driving but it helps minimize cross contamination risks.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Fries
Typical Culver's, clean with good service. Food is very good for fast food with some choices you typically don't see. Everything is cooked to order so allow a couple of extra minutes. Frozen custard is excellent.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
Fifteen senior Michigan Lumberjack softball team members enjoyed the service and meal today, thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: North Atlantic Cod Sandwich
Very slow on Sundays talked forever
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Food is great, very slow service! If you want a great burger and are willing to wait, come to Culver’s. I haven’t had a less than 15 minute experience at this drive-thru. It is good, but just know you’ll be waiting.
Love the fish!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, North Atlantic Cod Sandwich, Deluxe Double Cheeseburger
They are a little slow. I ordered just a single hamburger it took 5 minutes to order because some reason the cashier couldn’t ring it up properly. 15 minutes to wait and then finally received. If there’s a line, expect even longer.
Atmosphere: 3
Food: 4
Service: 2
Great tasting food. Friendly service. We eat her at least 1x per week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Deluxe Double Cheeseburger
Went through the drive thru and our server Owen made this house a home. So friendly and inviting, we knew our food was in good hands. 100% coming back ❤️
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