Arby's

1410 W 9000 S, West Jordan
(801) 569-3500

Recent Reviews

Jeremy T

Normally like this spot, but last two times have been terrible. Both times ordered through GrubHub. First time, they got my French dip sandwich right, but forgot the au jus sauce. 2nd time (today), they remembered the sauce, but gave me a gyro instead of the French dip. Plus the fries (both crinkle cut and curly) were super stale and gross. Not sure what is going on as of late, but hopefully the owner steps in and gets his quality control together). Really hesitant to order from this place again.

Food: 1

Service: 1

Jimmy Reimann

Always a good spot. Never had a bad sandwich from here. And the mozzarella sticks are always hot. I'll keep coming back. Solid 4 out the door.

Atmosphere: 4

Food: 5

Service: 4

Dan Phillips

This location is open till midnight, but I roll up at 10:45, and they are closed? Not out of certain items, completely closed? Sorry, but that’s not acceptable. Do

Food: 1

Zachary Lybbert

While doing DoorDash I am waiting here. No one has asked to help me and instead two employees are arguing about who messed up and dropping f bombs. Nice customer service Arby’s! Real classy.

Atmosphere: 1

Service: 1

Jonathan

With fast food places I always rate them in the context that it's well, a fast food place.We came here on a rainy day early evening on a Sunday and were the only ones dining. Got orders in and food was to our table lightning fast.Only hiccup was the coke was out. I noted it to the the staff and they got right on it. Seems the machine malfunctioned so they quickly remedied that by replacing my small with a large from the drive through fountain.I never judge places for not offering a perfect experience but one where any issues are resolved. They did a good job of that.One side note, they often run orders outside so when it's cold outside I'd recommend sitting further from the exit doors when dining in.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Curly Fries

Joseph Watson

It's pretty exhausting being told to pull up past the window. I pretty much never want to go to chains that consistently do this. The service is guaranteed to suck, but at least your metrics are good, I guess.

Atmosphere: 2

Food: 4

Service: 2

Robert Reeder

This place will never get any better than it is. It's old and outdated. Not many customers here.

Atmosphere: 1

Food: 1

Service: 2

Jake E.

Ordered the new cheese steak and it was absolutely disgusting. Didn't look anything like the picture and tasted like it was made with fake cheese. The staff is solid here and took care of me despite the bad experience with the sandwich.

Tori W.

I just bought a smokehouse brisket sandwich, and it's smaller and shittier than a McDonald's cheeseburger. Fucking bullshit Arby's. $7.69 for this garbage. Never coming back.

Linsie Snyder

We came in a bit late and ended up staying past lobby time, on accident, and they were all very kind and didn't even mention it. We noticed and apologized, and they even offered to let us finish up. The food was great, was very clean, and the guys, including behind the counter were all kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Jalapeno Bites, Greek Gyro, Curly Fries, Roast Beef, Classic Roast Beef

Jason

Good boneless wings but could've been better tossed in the sauce and my fries container was 3/4

Atmosphere: 4

Food: 5

Service: 4

Kirk Sedgwick

This is the third time in a row that I have got horrible service. Will never come back.Kid-friendliness: There is none at this location !

Atmosphere: 1

Food: 1

Service: 1

A Tolsma

For a fast food place, this is fine. The workers were very nice and made sure I had everything I needed. I'll go back for sure.

Atmosphere: 2

Food: 3

Service: 5

Recommended dishes: Roast Beef

Adam Lauritzen

The service was fast and friendly. Their menu has some tasty options for modest prices. They have the meats!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef

KayLynn Zollinger

Good food. Terrible customer service. They skimp on everything. Check your bags.

Atmosphere: 2

Food: 4

Service: 1

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