Absolutely HORRIBLE experience. Went through the drive-thru on March 10, 2024 at about 3:30om. Order taker/cashier was rude while taking my order. After arriving at the window, she asked me to pull forward to wait for my order, which I did. Meanwhile THREE vehicles behind me were also asked to pull over and wait. All three received their orders before me. My order was fairly small so I thought that was a bit odd. After waiting patiently for TWENTY MINUTES, I noticed there had been no cars at the window for several minutes, so I put my car in reverse and backed up to the window. Imagine my surprise to see my two drinks sitting right there, MELTING IN THE SUN. The same cashier was right there, and I barely got the out the words “I’ve been waiting 20 minutes” when she handed me the drinks and my bag of food, which had been clearly sitting there for some time (she had NOT been waiting for food to finish cooking). Then she had the sheer audacity to say “I got you” like she was doing me a favor and giving me great service! UNBELIEVABLE! And even though she had read my order back to me correctly when I placed it, it was wrong… so I have to assume she is not only incredibly rude but also incompetent. This person needs to be fired. Completely unacceptable treatment. PS: I was polite to her through the whole process so there was NO EXCUSE for her behavior.AVOID THIS LOCATION. Clearly there is poor management here or someone like her would not be employed.
Atmosphere: 1
Food: 3
Service: 1
Lance Pearson
Been a long time since I ate at KFC or A&W. The food tasted great and the service was SUPER fast. Restaurant was super clean and tidy. Didn't expect much but they over delivered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double Bacon Cheeseburger
Cheryl MacKay
The chicken was tender & juicy. And someone delivered our food to our table.
Atmosphere: 5
Food: 5
Service: 5
Chris Smith
I ordered a brownie and it came straight from the freezer. It took 3 hours to thaw. Under staffed.
Atmosphere: 3
Food: 1
Service: 3
Lanny Melville
Portion size so small more like a kids meal also the chicken was overcooked and dryThey basically said to bad that's the way it is.Do not go to this place.They don't care about the customer
Atmosphere: 3
Food: 1
Service: 1
Kyler
Crazy how you can walk into a place and have 3 employees look at you and just never come and help you. Waited 10 minutes never got asked, acknowledged, OR helped.
Atmosphere: 1
Food: 1
Service: 1
Tristan Teuscher
Great food and root bear but a little
Atmosphere: 5
Food: 5
Service: 4
Erik Ramirez
I love fried
Atmosphere: 5
Food: 5
Service: 5
Tammy Evans
I just wanted to purchase some coney dog sauce. The Manager took care of me. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Laurie Smith
Typical fast food, our order got messed up but...no big deal. We would go back.
Best Root beer float ever and a good cheeseburger:)
Atmosphere: 3
Food: 4
Service: 4
P T
A&W rooter floats are the best...give them a try..
Atmosphere: 4
Food: 4
Service: 4
Charles Stanfield
Drive Thur order got part of meal then had to wait for other food. By time got home to eat food cold and had to heat up in microwave because of wait on other food.
Atmosphere: 3
Food: 4
Service: 3
Rachel Welch
Dining room was very clean and comfortable, the food was just ok, and the staff was pretty unfriendly.
Paul R
Poor customer service. Workers stood behind the counter chit chat with each other, ignoring customer. I had to yell out to get their attention. Also, I order extra crispy and the chicken was as dry dried as card. Probadue to the fact that there was no customers there and the fried chickens sat around for a while.
Absolutely HORRIBLE experience. Went through the drive-thru on March 10, 2024 at about 3:30om. Order taker/cashier was rude while taking my order. After arriving at the window, she asked me to pull forward to wait for my order, which I did. Meanwhile THREE vehicles behind me were also asked to pull over and wait. All three received their orders before me. My order was fairly small so I thought that was a bit odd. After waiting patiently for TWENTY MINUTES, I noticed there had been no cars at the window for several minutes, so I put my car in reverse and backed up to the window. Imagine my surprise to see my two drinks sitting right there, MELTING IN THE SUN. The same cashier was right there, and I barely got the out the words “I’ve been waiting 20 minutes” when she handed me the drinks and my bag of food, which had been clearly sitting there for some time (she had NOT been waiting for food to finish cooking). Then she had the sheer audacity to say “I got you” like she was doing me a favor and giving me great service! UNBELIEVABLE! And even though she had read my order back to me correctly when I placed it, it was wrong… so I have to assume she is not only incredibly rude but also incompetent. This person needs to be fired. Completely unacceptable treatment. PS: I was polite to her through the whole process so there was NO EXCUSE for her behavior.AVOID THIS LOCATION. Clearly there is poor management here or someone like her would not be employed.
Atmosphere: 1
Food: 3
Service: 1
Been a long time since I ate at KFC or A&W. The food tasted great and the service was SUPER fast. Restaurant was super clean and tidy. Didn't expect much but they over delivered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double Bacon Cheeseburger
The chicken was tender & juicy. And someone delivered our food to our table.
Atmosphere: 5
Food: 5
Service: 5
I ordered a brownie and it came straight from the freezer. It took 3 hours to thaw. Under staffed.
Atmosphere: 3
Food: 1
Service: 3
Portion size so small more like a kids meal also the chicken was overcooked and dryThey basically said to bad that's the way it is.Do not go to this place.They don't care about the customer
Atmosphere: 3
Food: 1
Service: 1
Crazy how you can walk into a place and have 3 employees look at you and just never come and help you. Waited 10 minutes never got asked, acknowledged, OR helped.
Atmosphere: 1
Food: 1
Service: 1
Great food and root bear but a little
Atmosphere: 5
Food: 5
Service: 4
I love fried
Atmosphere: 5
Food: 5
Service: 5
I just wanted to purchase some coney dog sauce. The Manager took care of me. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Typical fast food, our order got messed up but...no big deal. We would go back.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Best Root beer float ever and a good cheeseburger:)
Atmosphere: 3
Food: 4
Service: 4
A&W rooter floats are the best...give them a try..
Atmosphere: 4
Food: 4
Service: 4
Drive Thur order got part of meal then had to wait for other food. By time got home to eat food cold and had to heat up in microwave because of wait on other food.
Atmosphere: 3
Food: 4
Service: 3
Dining room was very clean and comfortable, the food was just ok, and the staff was pretty unfriendly.
Poor customer service. Workers stood behind the counter chit chat with each other, ignoring customer. I had to yell out to get their attention. Also, I order extra crispy and the chicken was as dry dried as card. Probadue to the fact that there was no customers there and the fried chickens sat around for a while.
Atmosphere: 2
Food: 2
Service: 2