Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City
(801) 968-1308

Recent Reviews

Joey Sanchez

Pattie melt is where it's at

Atmosphere: 4

Food: 4

Service: 3

miguel angel magaña

Delicious burgers ? and don't be afraid to add Chili to your fries, I assure you that you will like it.

Atmosphere: 4

Food: 5

Service: 4

Gail Singley

Great service, great atmosphere, great fries and onion rings, great ice cream, seven grandchildren happy... Priceless. Our very first Excursion to Freddy's and we will be back

Jeffrey Hoyt

Excellent burgers and shakes. It was my first time there, and it was a little confusing to know where to pick up the order.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cheeseburger

Meghan Thackrey

Person taking order was extremely hard to hear and would not speak up without seeming irritated. Then my burger I received had paper inside of it. Hopefully it wasn’t the paper that touches raw meat. When asking for a refund they seemed very irritated and unapologetic and apathetic to the whole situation. Needless to say I went home hungry and frustrated.

Atmosphere: 1

Food: 1

Service: 1

Bradley Klemetson

The burger is great. The fries have improved a ton. The jalapeño fry sauce is amazing. Now for the letdowns. It's way too expensive. It's very noisy in there. The employees were very disconnected and lacked interest in the work. The burger was super tasty but very messy looking. Just shows minimal interest in their work and the quality of the product. All of that is pretty excusable if the burger was cheaper but at premium pricing they need to make a premium product. Put some pride in what you create.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Triple Bacon Cheeseburger with French Fries, Burger

Cindy Reynolds

I'm giving it 3 stars because the burgers were really salty for my taste and the meat was a little overdone for my taste.The people at the drive thru were AWESOME and friendly

Atmosphere: 5

Food: 2

Service: 5

Ryan Gill

The service is always good here! The food is always hot and tastes fresh. I'm not a fan of smash burgers the choice to go here was my family's. Would have rated the food a 5 star, but there are better places for a smash burger and frozen custard. I give the 4 stars only because the onion rings are real good and the food tastes fresh. I would recommend the patty melt and the chicken sandwich and any of the sides.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Onion Rings, Chicken Sandwich, Cheese Curds

Nancy Coggle

Always good ?

Atmosphere: 5

Food: 5

Service: 5

Sharon Mikalauski

Waited on line forever, ended up leaving. Totally ignored so I left after the long wait time.

Atmosphere: 1

Service: 1

Riley Oglevie

Build a Freddie’s in Bozeman! Please.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Custard

Garrett Kelsch

Melanie A, had the worst attitude about being at work. Was beyond annoyed when I asked what was on a specific burger. Just about the worst customer service I’ve ever had at a food joint.Brought this up to the manager on staff, they didn’t do anything about it. So, now I have to be that guy leaving a bad review. Hope it’s fixed.

Atmosphere: 1

Food: 5

Service: 1

Jeff johnston

I've enjoyed Freddy's in previous Trips to SLC. This time I went back in for an evening bite.I tried to order online. Their system kept saying my corporate card was denied online but worked when I was in the store. who knows...?in the past, I've enjoyed their chili cheese dogs. Yum. Except, tonight the dog had a hard strip down it. I couldn't cut through it with the plastic utensils at all. the chili and roll were pretty good. I like the chocolate shakes with a shot of peanut butter sauce, tonight it seemed to taste more synthetic.The cheese curds were dark, cold and they forgot the include marinara sauce.I did notice the burger trays at tables, they did look awesome and I will definitely have to try one. They state that they have steakburgers, not hamburgers. I'll keep you posted.Overall, sorry I stopped by. It really brought down my past experiences and this review.The price was a little higher than I remember, but what isn't today.it did seem a little confusing to go to 2 counters 3 feet apart to get my order but i can live with that.I would definitely give them a try, though their service and food can be a little hit and miss, it's still worth a shot.overall the food and service is generally good, but not consistent.I have yet to deal with the personnel about my order from last night. I will amend to add the feedback from that interaction if it is anything less than normal.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Cheese Curds

Michelle L

The parking lot was empty and I was the only car in the drivethru. I ordered 2 mini hot chocolate shakes and a small cheese fry. I was waiting 10 mins at the window before they came and took my payment and then another 5 mins to get my order. The mini shakes which are maybe 8oz are expensive.. Almost $6. Not worth it.

Atmosphere: 3

Food: 2

Service: 1

Stephanie Baker

My family and I really like Freddy's. Great food and the atmosphere is fun. Friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Mint Concrete, Custard, Grilled Cheese, Onion Rings, Oreo

Load More

Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City, UT 84120
(801) 968-1308