Freddy's Frozen Custard & Steakburgers

$ • Burgers, Hot Dogs, Ice Cream, Frozen Desserts

5502 W, High Market Dr, West Valley City
(801) 968-1308


Take-Out/Delivery Options


Reviews for Freddy's

This location overcharged me by about $10 and didn’t give me the correct order. I called to see if there’s anything they can do and received poor customer service at best. They refused to provide any sort of refund even after acknowledging the mistake. I spoke with a gentleman who went by the name of “Jason” and stated that I’m “SOL” and there aren’t any other managers that can help me even after providing a receipt. He refused to give any other names or full review
Food is always good! But this location in particular does not have the best of service. I dont think there has been one time my order was given to me right. They either put stuff that I didn't want on, forget fries, and in more recent times forgot my daughters fries and my order of cheese curds. They made it seem like such an inconvenience to fix this. As well they NEVER give receipts to me when I come and asked if I had one and when I said I was not given one and one was full review

Only the drive-thru was open. We ordered a wonderful meal and an amazing shake ( we shared it). I felt bad for the workers. They were hurrying but it's fresh made to order. Some people drove away because the line was to long. I told the workers how much I appreciated them.

More Reviews(120)


Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 11PM
Saturday 10:30AM - 11PM
Sunday 10:30AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.