I love Starbucks. I always get the mocha cookie crumble Frappuccino. IT'S SO GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
Ann Ly
Got the lavender matcha, cup is 2" away from full, and I didn't see the purple lavender layer at all. I asked them where was the lavender, " oh, it's mixed in there". No, you're not supposed to do that. They took away my joy of eating the lavender cream. I got one before from the Starbucks across the street and everything was perfect. Will never order anything here again, ruined my day
El Ciervo y el Tejón
I like the Mocha they prepare
Atmosphere: 5
Food: 5
Service: 5
Kalena Delliskave
What a disappointment of customer service from this location. Their store manager Danielle really needs to take time to rain her employees better. I feel bad they are getting the incompetent training they have received. I went into this location as I had bought a cold reusable cup that was designed by Alison Bremner. Upon getting home I noticed the cup had a big spider crack through it. The next time I could get back in was a week later, clearly the cup wasn’t used as it still had the papers inside. I was told because I didn’t have a physical receipt I couldn’t exchange for the exact same cup. I was never given a receipt by the barista or even offered at the time. I had the card I bought it with and even the time I was there and even showed the charge on my account. The manager told the sweet employee working that I could either get epoxy or resin to fix it. It is against Kroger policy, except I’ve never had an issue with Kroger and needing to exchange something without a receipt? Be weary if you buy any merchandise here as I am now without a useable cup and the money for it. What a shame that these baristas are being so under trained.
Atmosphere: 1
Food: 1
Service: 1
Samantha Erickson
This is by far my favorite Starbucks to visit. All of the staff is phenomenal. They are so great at delivering a personal touch and remembering my order and asking about my kids, even remembering their names. I really appreciate Kayla and how genuine she is when she thanks me for coming and says see you tomorrow! I always feel welcomed and appreciated as a customer. Despite not having a drive through I’ll continue to make this my choice Starbucks because of the staffs touch and preciseness is making me drink accurate every time. Thank you Kayla and team!
Atmosphere: 5
Food: 5
Service: 5
Megan S
The staff are nice and fast here. However I have tried this location a handful of times and they always make my drinks wrong. No matter the type. Either way too many pumps of flavor, wrong flavor or no flavor at all.
Atmosphere: 4
Food: 2
Service: 4
Kaneki
My sister went to order a coffee and they refused to serve her because she had kids she was baby sitting. When asked they said they had a no middle schooler policy and because she wasn’t the guardian…it’s coffee? Not alcohol. Never had this issue before with the same kids so I’m unsure what the problem was this time around ?
Service: 1
Ruben
My drink was made incorrectly and then I had told the ladies behind the counter that it was wrong and they continued to fix it when I ordered a sweet cream cold brew they gave me a iced cold drink after already waiting 15 minutes when there was no one else there besides us and the
Atmosphere: 1
Food: 1
Service: 1
R C
I choose my tip not the workers. I don't appreciate them clicking the tip button on my behalf.
Came here at 6:50 pm the girl that had black glasses and a white hoodie was not friendly at all no customer service we all have bad days but you should acknowledge your customers even if you are tired or having a bad
Atmosphere: 3
Food: 3
Service: 1
Aldo Godina
amazing service from the lady with super long hair, terrible service from the lady with black glasses and red hair, super rude, disrespectful and always has an attitude looks like she does not enjoy her
Atmosphere: 1
Food: 1
Service: 2
Tyrone Villanueva
Went there with a buddy on our way to work. The person in front of us ordered a drink from the wrong one and tried to pick it up there. The Starbucks girl was very kind and handled the situation well. And I agree 100% with her. Not all franchises are linked. And I think if someone orders a drink from one store, then they need to go to that store. Because if she made a drink for every person that comes through that door who went to the wrong location her store would take a big loss. And whose to say after she does it they aren't going to drive across the street to get theirs from the one they actually ordered it from. There are to many scammers now days trying to get over on people. One can never be to careful. Thankfully the person was understanding. But I think she handled the situation well and got to us and our drinks made in a timely manner. Keep up the good work, I know its not always easy dealing with people. That's why i dont do customer service. I think her name Kayla
Atmosphere: 5
Food: 5
Service: 5
Kristy scarberry
Kayla and her crew here are amazing!! I always get taken care of quickly and everyone is so nice! I choose this Starbucks over all the other ones.
Atmosphere: 5
Food: 5
Service: 5
Koke
The kid working here has a bad attitude and seemed inconvenienced to help us also took more than 15 minutes making our order when we were the only ones there. It was three drinks and two people were behind the counter working.
Very kind workers and great coffee.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks. I always get the mocha cookie crumble Frappuccino. IT'S SO GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
Got the lavender matcha, cup is 2" away from full, and I didn't see the purple lavender layer at all. I asked them where was the lavender, " oh, it's mixed in there". No, you're not supposed to do that. They took away my joy of eating the lavender cream. I got one before from the Starbucks across the street and everything was perfect. Will never order anything here again, ruined my day
I like the Mocha they prepare
Atmosphere: 5
Food: 5
Service: 5
What a disappointment of customer service from this location. Their store manager Danielle really needs to take time to rain her employees better. I feel bad they are getting the incompetent training they have received. I went into this location as I had bought a cold reusable cup that was designed by Alison Bremner. Upon getting home I noticed the cup had a big spider crack through it. The next time I could get back in was a week later, clearly the cup wasn’t used as it still had the papers inside. I was told because I didn’t have a physical receipt I couldn’t exchange for the exact same cup. I was never given a receipt by the barista or even offered at the time. I had the card I bought it with and even the time I was there and even showed the charge on my account. The manager told the sweet employee working that I could either get epoxy or resin to fix it. It is against Kroger policy, except I’ve never had an issue with Kroger and needing to exchange something without a receipt? Be weary if you buy any merchandise here as I am now without a useable cup and the money for it. What a shame that these baristas are being so under trained.
Atmosphere: 1
Food: 1
Service: 1
This is by far my favorite Starbucks to visit. All of the staff is phenomenal. They are so great at delivering a personal touch and remembering my order and asking about my kids, even remembering their names. I really appreciate Kayla and how genuine she is when she thanks me for coming and says see you tomorrow! I always feel welcomed and appreciated as a customer. Despite not having a drive through I’ll continue to make this my choice Starbucks because of the staffs touch and preciseness is making me drink accurate every time. Thank you Kayla and team!
Atmosphere: 5
Food: 5
Service: 5
The staff are nice and fast here. However I have tried this location a handful of times and they always make my drinks wrong. No matter the type. Either way too many pumps of flavor, wrong flavor or no flavor at all.
Atmosphere: 4
Food: 2
Service: 4
My sister went to order a coffee and they refused to serve her because she had kids she was baby sitting. When asked they said they had a no middle schooler policy and because she wasn’t the guardian…it’s coffee? Not alcohol. Never had this issue before with the same kids so I’m unsure what the problem was this time around ?
Service: 1
My drink was made incorrectly and then I had told the ladies behind the counter that it was wrong and they continued to fix it when I ordered a sweet cream cold brew they gave me a iced cold drink after already waiting 15 minutes when there was no one else there besides us and the
Atmosphere: 1
Food: 1
Service: 1
I choose my tip not the workers. I don't appreciate them clicking the tip button on my behalf.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Came here at 6:50 pm the girl that had black glasses and a white hoodie was not friendly at all no customer service we all have bad days but you should acknowledge your customers even if you are tired or having a bad
Atmosphere: 3
Food: 3
Service: 1
amazing service from the lady with super long hair, terrible service from the lady with black glasses and red hair, super rude, disrespectful and always has an attitude looks like she does not enjoy her
Atmosphere: 1
Food: 1
Service: 2
Went there with a buddy on our way to work. The person in front of us ordered a drink from the wrong one and tried to pick it up there. The Starbucks girl was very kind and handled the situation well. And I agree 100% with her. Not all franchises are linked. And I think if someone orders a drink from one store, then they need to go to that store. Because if she made a drink for every person that comes through that door who went to the wrong location her store would take a big loss. And whose to say after she does it they aren't going to drive across the street to get theirs from the one they actually ordered it from. There are to many scammers now days trying to get over on people. One can never be to careful. Thankfully the person was understanding. But I think she handled the situation well and got to us and our drinks made in a timely manner. Keep up the good work, I know its not always easy dealing with people. That's why i dont do customer service. I think her name Kayla
Atmosphere: 5
Food: 5
Service: 5
Kayla and her crew here are amazing!! I always get taken care of quickly and everyone is so nice! I choose this Starbucks over all the other ones.
Atmosphere: 5
Food: 5
Service: 5
The kid working here has a bad attitude and seemed inconvenienced to help us also took more than 15 minutes making our order when we were the only ones there. It was three drinks and two people were behind the counter working.
Atmosphere: 1
Food: 3
Service: 1