Dunkin'
504D S Van Dorn St, Alexandria
(703) 461-3282
Recent Reviews
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Been here twice, will not be returning.
First time, ordered in person. I asked for a side of bacon, a peppermint mocha, a vanilla latte, a hash brown scramble, and a Boston creme doughnut. Person at the front counter charged us for a doughnut with three pumps of peppermint (another employee couldn't even understand how that was possible), a side of bacon (after receiving help), a French vanilla coffee, and a side of hash browns. After waiting for 20 minutes and talking to two employees, we finally gave up and left with about 2/3 of that.
Tried doing a mobile order. Ordered two lattes and two doughnuts. After 20 minutes again, we got two coffees with milk, one right doughnut, and one wrong doughnut (they were out of the other but the app disagreed).
I would recommend saving your money to spend it anywhere else.
Atmosphere: 1
Food: 2
Service: 1
The service here is VERY SLOW! Ordering ahead does not make much of a difference at all. There is no reason why I should have to go to the counter, to inform them my order is missing items. If you are in a hurry or want to have your items ready for pick-up, you may want to go else where.
Service: 3
I went to buy the Halloween bucket of munchkins. Very fresh and soft. I recommend stopping here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Donuts, Dunkin' Lemonade Refreshers, Dunkin' Refreshers
September 2024: Update from my last review, Service has improved over the few years.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Double Chocolate Donuts
The ladies working there were super polite and joyful. The food was perfect as we ordered.
They made our morning!! Awesome service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I started coming to this location about a year ago but recently it’s been the only Dunkin I will go to because my order is never wrong and the staff are always kind, especially Hafsa. She always has smile, she always greets everyone and is always on top of the orders. I do recommend this location
Atmosphere: 5
Food: 5
Service: 5
spanish lady she is
Atmosphere: 5
Food: 5
Service: 5
The donut was dried out or something. It was
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Donuts
I am sorry that there is no cleanliness
Atmosphere: 1
Food: 2
Service: 1
I am sorry that there is no
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
As long as they get the cream and sugar amount I ask for correct, it's a jolly ride to work!!!!! Nuff
Atmosphere: 4
Food: 4
Service: 3
Went on Thanksgiving staff were polite and friendly for being busy.
Atmosphere: 4
Food: 5
Service: 5
I’m writing this review outside the store . I arrived at 6:50 pm and they supposed to close at 7 .. and the door was already locked ! Seems that the employees want to go home early !!
Fast service and friendly staff
I have had the worst day of my life and the worst thing is that for the same Hispanic race, a woman who works here named Marlene asked her to borrow the key to the bathroom and she told me that I had to buy, of course I was going to buy but I wanted to use the bathroom and it wasn't enough for him to humiliate me in front of other people, but he didn't want to open the women's bathroom, but he opened the men's bathroom and told me if I wanted to use that one, otherwise I should go somewhere else, what a shame it's in storage. I didn't hire good staff and my children like to go here so much, what a disappointment.
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