El Cuscatleco Restaurant

I have tried to give this place a couple of chances. Everytime I order online, there’s a problem. This last time was the last straw. I ordered online via “ab go eats” which is promoted when you search them up online. I was able to successfully order, got my receipt, and headed to the store. Once I got to the store, was welcomed with an attitude. They said that they didn’t have my order and that they don’t do “delivery”. Not sure why she kept mentioning delivery when I had ordered for a pick up online. I explained to her that I had an online order and that it processed and had all the info she would need to give me my order. She told me that they do not accept online orders and that the system was taken away and that they even took the device from the restaurant away. Now why the hell would you have a system online that ACCEPTS online orders and TAKES YOUR MONEY but you don’t do ONLINE ORDERS. Beyond pissed is an understatement. She tried to call her two managers but none would pick up. Now I’m left here with questions as to why this system hasn’t been taken down and wondering who else this has happened to. If you dont accept online orders, then remove all platforms that promote it. Not a good look. Now i’m left with no food and a pending dispute. THANKS!

Service: 1

Food was so good and authentic!! Fast service and great environment!! Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

I love the food. They have dancing at night with a big Spanish band. People are friendly. Wish they would decorate more. I think they care more about food. Plenty of parking in back. Steaks are special. Sometimes the owner brings her cute little dog. Had so much fun at dinner.

Atmosphere: 4

Food: 5

Service: 5

Had a drink, $20. I gave the waitress a $20 and a $10 - I expecting her to bring my change. She didn't. She stole my $10.

Bad service! incredible rude and they force you to tip, very disappointing service with the restaurant. Please don’t go and waste your money.

Atmosphere: 1

Food: 1

Service: 1

I ordered yuca with chicharrones was delicious they have really good food but for some reason always is empty maybe because is a restaurant but looks like disco bar please but the food and service was great

Atmosphere: 3

Food: 5

Service: 5

Good food

Atmosphere: 5

Food: 5

Service: 5

Awesome team! Food was delicious and the kitchen looks super hygienic.

Atmosphere: 5

Food: 5

Service: 5

Expensive place go elsewhere !!!

Atmosphere: 2

Food: 2

Service: 1

Friendly staff but The quesadilla was mushy and the calamari tasted like rotten fish. Sorry. ?

Atmosphere: 5

Food: 1

Service: 5

The quesadilla was mushy and the calamari tasted like rotten fish. Sorry. 🙁

Nice place but I was disappointed with the papusa's masa to filling ratio as the masa could've been thicker.

In addition, the Enchiladas Salvadoreñas lacked the multi-layered masa base. It was only a flat Mexican style tortilla.

Atmosphere: 4

Food: 3

Service: 4

Good food

Atmosphere: 5

Food: 5

Service: 5

What a bummer with this restaurant that doesn't have orange Fanta apart from the most careless waitress, bad service, the only thing that saves it is the pupusas, they are very delicious.

Atmosphere: 1

Food: 5

Service: 1

Stopped by here for lunch recently and was absolutely delicious!! I got the tostones and my husband got his entree with eggs and pulled beef. Quick service, good food, and good drinks! We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5