The food is decent. The service at this particular location is atrocious. I've stopped in here a half dozen times over the past month, and it is consistently bad. The manager sits around chit chatting with the employees, who seem totally clueless, while customers wait for their food. The service here is so bad, it's funny. I won't be coming back, though, because I just don't have the time to waste.
Nonamechan
Corporate needs to regular walk-throughs because most of the time when I call, there is no answer on the phone. During different times of the day, I will call and the phone never gets picked up. When I go in, there’s only 3-4 customers. Sometimes not at all.
Wilfred Howard
Good food; courteous, friendly, & professional service.
Atmosphere: 4
Food: 4
Service: 4
Erin Lerner
I always ask for no tomatoes and i always ask for pickles. I never get it, this makes me not want to buy a sandwich from here like it’s not that hard to not put it on the
Food: 4
Service: 3
Ryan Sawyer
Paper Straws. Any place that gives me a paper straw gets a one star. Paper straws aren't saving the environment. You have to cut down more trees to make paper straws. They are more expensive which gets passed to me as a customer. Stop doing this. If you really want to save the environment or fight climate change, MORE TREES WOULD HELP. I don't want a paper straw. At least give me an option. Have both. Let your customers choose instead of choosing for me!!!!!
David Arevalo
I ordered a chicken bacon ranch sandwhich, it comes with lettuce and tomato, it came with only chicken, no bacon or tomato or lettuce. Waste of time. Delicious chicken but come on.
Lisa Lewicki
Everytime I go to this Jersey Mike's they have different people. Well I got a Philly cheese steak and it was so watery that my bread was all soggy and falling apart. This is the first time it has been awful. I am very disappointed ?
Atmosphere: 4
Food: 1
Service: 5
Patricia Via
We go here once a month and Always get Extra meat on the sub today they're trying to convince me that this is extra meat I payed for it and didn't receive it I Was shocked because I've never had this problem before spending $40 for 2 subs You just want what you pay
Atmosphere: 3
Food: 3
Service: 3
Jonathan Bukowski
Very very very slow. When I say slow, I mean very slow. It appeared there was a new employee taking his time, but all of the workers around him wouldn’t help out or lend a hand. It was sad to see them not help a struggling employee who just needed some guidance and assistance. Wouldn’t want to come back here until this attitude changes. Lines were out of control because of how slow it was and they didn’t seem to care.
Joan E.
Food is good but employees are mad disrespectful and work like they hate their jobs like just get a different job if you don't like it so much.
Suspicious why you would cover meat fridge ,is there something you're trying to hide?
Atmosphere: 3
Food: 5
Service: 5
Claudia Virginia Alarcon Benavides
Good News: great food.Bad News: Awful Customer Service etiquette, Sandwich not Sliced through and no unsweetened Tea!?
MJA MJA
Pricey for what you get, but this store was clean where customers can see. The employee who helped me was patient with us customers who just stare at a menu we have seen hundreds of times. The employees preparing my sandwiches did not talk but at least had a smile. Only reason for 4 stars was the sandwiches were a bit on the bare side.
Kenneth Michaels
Not a great experience. This was one of my goto always awesome places. After today's experience it's questionable. Three women working and paid more attention to there conversation than my #13 giant. Not enough meat on my sub. Can't make it Mike's way....they asked me if I wanted mayo? Mike's way please!
Atmosphere: 3
Food: 2
Service: 2
Nicole Campbell
This location is disgusting, don't eat there unless new staff is in place. The lady who cut the meat, also wrote down the orders and never changed her gloves. Also, the lady that was ringing up the food, touched the food and wrapped it up but she never changed her gloves. Everyone used the same gloves to do everything ???I was mortified!!!!!
The food is decent. The service at this particular location is atrocious. I've stopped in here a half dozen times over the past month, and it is consistently bad. The manager sits around chit chatting with the employees, who seem totally clueless, while customers wait for their food. The service here is so bad, it's funny. I won't be coming back, though, because I just don't have the time to waste.
Corporate needs to regular walk-throughs because most of the time when I call, there is no answer on the phone. During different times of the day, I will call and the phone never gets picked up. When I go in, there’s only 3-4 customers. Sometimes not at all.
Good food; courteous, friendly, & professional service.
Atmosphere: 4
Food: 4
Service: 4
I always ask for no tomatoes and i always ask for pickles. I never get it, this makes me not want to buy a sandwich from here like it’s not that hard to not put it on the
Food: 4
Service: 3
Paper Straws. Any place that gives me a paper straw gets a one star. Paper straws aren't saving the environment. You have to cut down more trees to make paper straws. They are more expensive which gets passed to me as a customer. Stop doing this. If you really want to save the environment or fight climate change, MORE TREES WOULD HELP. I don't want a paper straw. At least give me an option. Have both. Let your customers choose instead of choosing for me!!!!!
I ordered a chicken bacon ranch sandwhich, it comes with lettuce and tomato, it came with only chicken, no bacon or tomato or lettuce. Waste of time. Delicious chicken but come on.
Everytime I go to this Jersey Mike's they have different people. Well I got a Philly cheese steak and it was so watery that my bread was all soggy and falling apart. This is the first time it has been awful. I am very disappointed ?
Atmosphere: 4
Food: 1
Service: 5
We go here once a month and Always get Extra meat on the sub today they're trying to convince me that this is extra meat I payed for it and didn't receive it I Was shocked because I've never had this problem before spending $40 for 2 subs You just want what you pay
Atmosphere: 3
Food: 3
Service: 3
Very very very slow. When I say slow, I mean very slow. It appeared there was a new employee taking his time, but all of the workers around him wouldn’t help out or lend a hand. It was sad to see them not help a struggling employee who just needed some guidance and assistance. Wouldn’t want to come back here until this attitude changes. Lines were out of control because of how slow it was and they didn’t seem to care.
Food is good but employees are mad disrespectful and work like they hate their jobs like just get a different job if you don't like it so much.
Restaurantji Recommends
Suspicious why you would cover meat fridge ,is there something you're trying to hide?
Atmosphere: 3
Food: 5
Service: 5
Good News: great food.Bad News: Awful Customer Service etiquette, Sandwich not Sliced through and no unsweetened Tea!?
Pricey for what you get, but this store was clean where customers can see. The employee who helped me was patient with us customers who just stare at a menu we have seen hundreds of times. The employees preparing my sandwiches did not talk but at least had a smile. Only reason for 4 stars was the sandwiches were a bit on the bare side.
Not a great experience. This was one of my goto always awesome places. After today's experience it's questionable. Three women working and paid more attention to there conversation than my #13 giant. Not enough meat on my sub. Can't make it Mike's way....they asked me if I wanted mayo? Mike's way please!
Atmosphere: 3
Food: 2
Service: 2
This location is disgusting, don't eat there unless new staff is in place. The lady who cut the meat, also wrote down the orders and never changed her gloves. Also, the lady that was ringing up the food, touched the food and wrapped it up but she never changed her gloves. Everyone used the same gloves to do everything ???I was mortified!!!!!