Tropical Smoothie Cafe

Great service. Always fast and friendly

Atmosphere: 5

Food: 5

Service: 5

As an Hispanic female who as raised speaking NOT A drop of Spanish and trying to order food at this location seemed great at first….. but turns out there’s a comprehension issue when speaking and ordering in English.

As someone who also suffers from life threatening food allergies - ordering a shake with a firm understanding of what not to add into my food so I can enjoy the food without issues …was just not going to happen. Yes I am aware that I can order online and go that route.

But the problem still exists. Employees need to be properly trained and understand food allergies and would really be helpful if we spoke the same language with the same or at least a decent amount of comprehension (and the deer in headlight look is not confirming that for me)

I leave this review, not too harm your business or
Cause the employee an issue - this is a review simply to inform others who have allergies that the owner/ company fail to understand the impact that this has on not just your business (bc the allergy community realize heavily on certain restaurants and their ability to safely serve us - and we frequently visit those places ) but also bringing awareness to an issue usually swept under a rug to a growing population of Americans

Atmosphere: 5

Food: 1

Service: 1

Amazing job

Atmosphere: 4

Food: 4

Service: 4

5 star to cashier, very nice and patience.. made our experience better.. promote her

Atmosphere: 4

Food: 3

Service: 5

It's important to know that unlike other Tropical Smoothies in the area this one has a pick up area that's just a cubby where literally anyone could walk in and just take a smoothie. Which is exactly what happened to me today. A guy walked in seconds before me, stole my smoothie, I showed him the receipt and he made a break for it so I had to chase him down through the parking lot. Please be like the other Tropical Smoothies and put them in a fridge behind the counter so they aren't being stolen.

Atmosphere: 1

Food: 5

Service: 2

I like this location because all time from Arlington come to here to get my special smoothie without ice, she do know how to make for me only by water and makes delicious chia Banana bost 😋 The Girl who make smoothie she's a professional 5🤩 🙏

Food: 5

Service: 5

These three Spanish women were very weird and passive aggressive. They were talking trash about me in Spanish, thinking I couldn't understand so weird.

I love their green smoothie. Quick and friendly service. Note there is only one size for smoothies. More food options were available then last time I visited.

Very nice people and also a good bowl

Atmosphere: 5

Food: 5

Service: 5

Been ordering from this location for a while and 9 times out of 10, the smoothie is either sour, bitter, or completely wrong. Don't order drinks from here.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Orange Ginger Glow

Poor customer service and attentiveness

I tried to call and place an order, but I was hung up on without any notice when I greeted the person. Fire the person who does phone calls.

Atmosphere: 1

Food: 1

Service: 1

I've been going to tropical smoothie for years this location in particular is perfection. The sandwiches and wraps are made with love the smoothies are freshly made the place was squeaky clean and the staff was very nice this is what a tropical smoothie experience should be like ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

I am a regular customer of your establishment, I have never had problems of any kind due to the service, but today was the last straw, the person at the cashier who I assume is the person in charge of the store had the worst attitude when serving me, his bad face, his annoyance , his discomfort, his antipathy, were really disappointing. Terrible service from that girl, if she doesn't want her job she should go home and blow up balloons

Atmosphere: 1

Food: 1

Service: 1

amazing

Atmosphere: 5

Food: 5

Service: 5