Domino's Pizza

7129 Columbia Pike, Annandale
(703) 941-7900

Recent Reviews

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Ivan

They eat then don’t wash their hands no gloves either. No hair nets and they left my order open and let it get cold telling me it wasn’t ready yet….

Atmosphere: 1

Food: 3

Service: 1

Omar Belmiz

The place is clean and the staff are very friendly. They serve acceptable meals, and I excuse them for sometimes being slow with deliveries or even forgetting minor items in the food... this is due to their hard and tireless work. But overall, they remain wonderful and good, and they only need minor improvements to make their restaurant even more beautiful. I wish them success

Atmosphere: 5

Food: 3

Service: 5

R.E. INVESTMENTS

After 20 years as a customer, I can't deal with the bad pizza and slow delivery. I dont mind paying a premium, but expect to get my.moneys worth. I've lodged 2 complaints over 20 years. Dominos solution, 20% off.next pizza. HOW ABOUT REFUNDING ME FOR INEDIBLE FOOD!!!!!!!! Bye Domino!!

Atmosphere: 1

Food: 1

Service: 1

Lisa L Flowers

I picked up our order. My son loves their pizza. It is always hot and fresh.

Food: 5

Service: 5

Eswara Chandra Sai Pamidimukkala

Other than people working there just speaks with in themselves for a bit with our caring we are waiting to pickup our order which is literally sitting there everything else is good

Atmosphere: 3

Food: 4

Service: 1

in soon

Worst Domino’s experience ever. I got the pickup notification online, but when I arrived, they had already given my pizza to someone else. No one told me anything, just left me waiting for over 5 minutes until I asked. Then they casually said they could remake it if I wanted. Mistakes happen, but the complete lack of courtesy is unacceptable.

Atmosphere: 1

Service: 1

marko mitrovic

Orders 5 pizzas, 2 stuffed Cheesy bread and a 2 liter Coke for my business party, order was delivered to the wrong business and after spending 13minutes on the phone with store representatives they wanted me to take food back that they delivered to the wrong address !!!!
After that they canceled my order!
I wish I could give 0 starts for customers service.
Absolutely horrible!

Service: 1

Megan P

I don't usually make formal complaints online but this Domino's location needs to work on their customer service. Highly unprofessional employees and they don't care about missing items on my pizza.

Atmosphere: 1

Food: 1

Service: 1

Lauren

Horrible customer service. I ordered ranch sauce and buffalo sauce on my pizza with chicken and banana peppers. I called the store to ask for some kind of refund and was told that I had to come back to the store for the sauce. Not to mention I got hung up on three times and repeatedly placed on hold when I called back. I recommend picking another location.

Atmosphere: 1

Food: 1

Service: 1

Ahmed

I ordered 2 cheese pizzas and 1 cheesy bread along with 2 marinara cups because the one cup that comes with a typical cheesy bread order is not enough. Apparently this location does not provide any dipping sauces with menu items. Idk if this is a Domino’s thing or just this location but a cheesy bread order with no sauce is a joke! The guy claiming to be the manager was very rude and outright confrontational. Rude staff, no one wears gloves, and if you are one of the people that says “you don’t understand pizza, the oven is extremely hot and would kill any bacteria” what you’re essentially saying is that someone’s hands can be filthy and it is totally okay because the germs, bacteria, etc. will get kills in the oven due to the high heat. SICK. We order here primarily due to convenience, but I’ll drive the extra few miles for better quality and service.

Atmosphere: 1

Food: 1

Service: 1

Koba Dagargulia

The cook must wear gloves!!! 🤮🤮🤮

Service: 1

Brayan Espinoza

Worst customer service.
Took an hour to get my food. It came cold I called back and nothing. Such an embarrassment, I have all the screenshot. How long I been waiting and trying to get in contact

Matt Kelly

App said food was ready. When I arrive to pick up my food, the order wasn’t even started.

Johnny Nuckols

As others have said, this location is hit or miss. The night time crew is far better than the daytime crew. Don’t expect the daytime crew to get your pizza done anywhere near the time shown on the app and don’t kid yourself into thinking that using the app to notify them that you are entering means they will bother letting you know when your food is ready. They were not busy at all and had twice as many people working as they had orders on the board.

People who make it so obvious that they are unhappy with their job are essentially toxic and need to be let go immediately because it only hurts the business and is felt by customers.

navyanth Duggineni

The best place than the other dominoes branches

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