This chipotle is SO GOOD. And I'm picky about which locations I frequent as chipotle is a weekly dinner choice for me. Food is ALWAYS hot and fresh. 10/10 would recommend!!
Atmosphere: 5
Food: 5
Service: 5
CK STONER
.. been a minute since eating at the Chip.. was surprised how small the portions have gotten. Price increase and smaller portion? 🤔 taste is standard, but i give 3 stars for the size. Maybe the BOD of the corp consider a large and small size and charge accordingly?
Atmosphere: 5
Food: 3
Service: 5
B. McCoy
Dirty tables, especially the condiment area with no sauce, napkins everywhere, wet counter tops with food debris. Been coming by here for years.
Atmosphere: 1
Service: 2
John Gulden
Bizarre experience at this Chipotle. I could’ve forgiven the slow worker who was training, but then a more experienced worker took over and asked me what I wanted. I said multiple times I wanted the adobo ranch, but she just ignored that and moved on to the cheese. After that she put lettuce on even though I never asked for it. I tried telling her I didn’t want lettuce but she ignored me again and kept wrapping the burrito. I should’ve walked out but I was too confused to even think about that in the moment. Won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Nate Osborne
This Chipotle location in crystal city has been my favorite by far.
I am truly thankful to the incredible team and consistent quality.
I also believe Drew and Fabricio deserves some recognition. Drew is very friendly and listens to every detail when me myself is a difficult customer. Also like that he is learning Spanish
Fabricio has good energy and we look forward to seeing him when we come in.
Portions are generous, and even during busy times, the service is fast and welcoming.
If you're in Crystal City and craving Chipotle, this location is hands-down one of the best.
Thank you Karina and the team
#LTG #leggo
Atmosphere: 5
Food: 5
Service: 5
Marie
These people are always rude when I come here. I work near by how am I getting better service in pentagon city and they have to deal with more customers not to mention bus loads of tourists it’s insane the night crew is always nasty please get new faces in there.
Atmosphere: 1
Food: 3
Service: 1
Brendis Barrera
Was professional stuff really good good there
Atmosphere: 5
Food: 5
Service: 5
James Smith
-3 They consistently give less food here than most Chipotle’s.
Cash
Food is standard, service is abysmal - the customer-facing employees are terribly rude, slow, and passive-aggressive.
Just Had a terrible experience at this location. The young lady working the front who told me her name was Miriam refused to refund me for my stale chips. I asked for them to be swapped out, and she told me all the chips were made in the morning so they would all be stale. When I asked for a refund she said that she needed my receipt, to which I did not receive one when I bought my bowl a few hours prior. I told her I used my chipotle rewards and I knew what time I paid. I asked she could look it up that way she refused to do that. She said she could only give me another bag of chips. I used one of my rewards to get To get an adobo Ranch. I told her that I bought the ranch to enjoy with my chips and had to throw it away due to not having a refrigerator at work to store it. She charged me again for the adobo ranch. When she mentioned the cost of the Adobe Ranch, she said it, as if I could not afford it, which I thought was very rude. I also noticed that there was a young African-American lady in front that she embarrassed as well regarding the cost of her bowl. I noticed that she wasn’t doing that to any other patrons. Miriam might not be aware of microaggressions, but she should absolutely be educated on them. Unfortunately, I can’t file a complaint on the chipotle website because I didn’t get a receipt. This location was walking distance from my job and I often go during lunch but now I’m reconsidering ever coming back.
Nesha Neesh
Food wasn’t the issue it was service. Why do we have 6 working and only two girls is actually moving. 11:30am and EMPTY and I’m waiting 8mins to be serviced, and the girl came from the back cleaning to do so while boys playing around being nasty burping. No reason the dining room is dirty and behind the counter. And I mean food over the floor and counter. But once customers like me start talking they wanna move their feet. Yea the manager came and corrected it completely because there are people who need jobs and if you not gonna work quite. Chipotle will replace you quick!
D Q (dqualk)
Food was good. Portions were large. Staff was helpful. Place was clean. No complaints only praise.
Justin Fisk
It's a Chipotle -- when ordering in-person, the burritos are great, and they are quick. One of the better Chipotles I've been to.
great food. very yummy I was drawling
Atmosphere: 5
Food: 5
Service: 5
This chipotle is SO GOOD. And I'm picky about which locations I frequent as chipotle is a weekly dinner choice for me. Food is ALWAYS hot and fresh. 10/10 would recommend!!
Atmosphere: 5
Food: 5
Service: 5
.. been a minute since eating at the Chip.. was surprised how small the portions have gotten. Price increase and smaller portion? 🤔 taste is standard, but i give 3 stars for the size. Maybe the BOD of the corp consider a large and small size and charge accordingly?
Atmosphere: 5
Food: 3
Service: 5
Dirty tables, especially the condiment area with no sauce, napkins everywhere, wet counter tops with food debris. Been coming by here for years.
Atmosphere: 1
Service: 2
Bizarre experience at this Chipotle. I could’ve forgiven the slow worker who was training, but then a more experienced worker took over and asked me what I wanted. I said multiple times I wanted the adobo ranch, but she just ignored that and moved on to the cheese. After that she put lettuce on even though I never asked for it. I tried telling her I didn’t want lettuce but she ignored me again and kept wrapping the burrito. I should’ve walked out but I was too confused to even think about that in the moment. Won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
This Chipotle location in crystal city has been my favorite by far.
I am truly thankful to the incredible team and consistent quality.
Karina, the general manager, we just met today and treated me and my fiancé as family
I also believe Drew and Fabricio deserves some recognition. Drew is very friendly and listens to every detail when me myself is a difficult customer. Also like that he is learning Spanish
Fabricio has good energy and we look forward to seeing him when we come in.
Portions are generous, and even during busy times, the service is fast and welcoming.
If you're in Crystal City and craving Chipotle, this location is hands-down one of the best.
Thank you Karina and the team
#LTG #leggo
Atmosphere: 5
Food: 5
Service: 5
These people are always rude when I come here. I work near by how am I getting better service in pentagon city and they have to deal with more customers not to mention bus loads of tourists it’s insane the night crew is always nasty please get new faces in there.
Atmosphere: 1
Food: 3
Service: 1
Was professional stuff really good good there
Atmosphere: 5
Food: 5
Service: 5
-3 They consistently give less food here than most Chipotle’s.
Food is standard, service is abysmal - the customer-facing employees are terribly rude, slow, and passive-aggressive.
Restaurantji Recommends
Just Had a terrible experience at this location. The young lady working the front who told me her name was Miriam refused to refund me for my stale chips. I asked for them to be swapped out, and she told me all the chips were made in the morning so they would all be stale. When I asked for a refund she said that she needed my receipt, to which I did not receive one when I bought my bowl a few hours prior. I told her I used my chipotle rewards and I knew what time I paid. I asked she could look it up that way she refused to do that. She said she could only give me another bag of chips. I used one of my rewards to get To get an adobo Ranch. I told her that I bought the ranch to enjoy with my chips and had to throw it away due to not having a refrigerator at work to store it. She charged me again for the adobo ranch. When she mentioned the cost of the Adobe Ranch, she said it, as if I could not afford it, which I thought was very rude. I also noticed that there was a young African-American lady in front that she embarrassed as well regarding the cost of her bowl. I noticed that she wasn’t doing that to any other patrons. Miriam might not be aware of microaggressions, but she should absolutely be educated on them. Unfortunately, I can’t file a complaint on the chipotle website because I didn’t get a receipt. This location was walking distance from my job and I often go during lunch but now I’m reconsidering ever coming back.
Food wasn’t the issue it was service. Why do we have 6 working and only two girls is actually moving. 11:30am and EMPTY and I’m waiting 8mins to be serviced, and the girl came from the back cleaning to do so while boys playing around being nasty burping. No reason the dining room is dirty and behind the counter. And I mean food over the floor and counter. But once customers like me start talking they wanna move their feet. Yea the manager came and corrected it completely because there are people who need jobs and if you not gonna work quite. Chipotle will replace you quick!
Food was good. Portions were large. Staff was helpful. Place was clean. No complaints only praise.
It's a Chipotle -- when ordering in-person, the burritos are great, and they are quick. One of the better Chipotles I've been to.
Your customer service is just the worst
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
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