Stopped by this Chipotle as it was near to the airport. While the food featured good quality ingredients that Chipotle promotes in its business strategy, the quality of the customer service was far from good. The front of house staff were busy talking eachother instead of noticing the customers in line, and they seemed annoyed when someone came up to order food when that is not only their job, but the way the business makes money. The person making the bowl was not paying much attention either and simply going through the motions. He had forgotten the sauce for the bowl despite asking twice, so I just had to settled without it. Might be a better location to order pickup or delivery from so you don’t have to deal with the customer service.
Atmosphere: 3
Food: 4
Service: 2
Benjamin Franco
Just to let you people they don't have carne asada but they have steak instead....When some people think they are smarter than others... If you ask for carne asada let me tell you they don't have carna asada....But they have steak. And the attendant looks like he likes carne asada lol? as well as me #CarneAsadaForever!!! Chipotle always in a rush they preffer quantity than quality....And this is just one of the same....Sad that they don't have asada but I had steak tacos!!
Atmosphere: 2
Food: 3
Service: 2
Raymond “Ray” Matar
Missing 2 of our 3 meals. Chipotle does not have customer service to call and ask for redelivery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl, Quesadilla
Jack Li
Steak tastes like cardboard, texture like low-quality grade-school eraser.
Ordered 3 bowls, some of the smallest portion sizes I've ever seen. Used to come here regularly
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
AM AM
A good Mexican restaurant for anyone who likes Mexican food, quick service and not crowded
Atmosphere: 4
Food: 4
Service: 4
Desiree Johnson
Great friendly employees and a wonderful portion size. Was in and out quickly. Even got two portions of the salad dressing!
Atmosphere: 5
Food: 5
Service: 5
Elias Chelala (Chewy)
I recently visited Chipotle Mexican Grill, and I had a pretty good experience overall. The restaurant was clean and had a welcoming atmosphere. The staff was friendly and efficient, making the ordering process smooth even during the busy lunch hour.
The food was fresh and flavorful. I particularly enjoyed the burrito bowl I ordered, which was well-portioned and had a nice balance of ingredients. The guacamole was delicious, and the salsas added just the right amount of kick.
One minor drawback was the slightly long wait time for my order, but considering the peak time, it was understandable. Additionally, the seating area could have been a bit more spacious as it felt a bit cramped during the rush.
Overall, Chipotle delivered a satisfying meal with great service. I'll definitely be back for another tasty and convenient meal.
Atmosphere: 3
Food: 4
Service: 3
Monshanique Smith
This use to be the best location! BUT NOW ITS NOT. The customer service has changed. I just came in at 8:45pm and the cook didn’t wanna make any fresh steak when chipotle now closes at 11pm. This is not the first time I can come at 9:45 or 10pm and they have minimal food and don’t wanna make anymore. It’s inconsiderate due to the fact that you have customers coming in and ONLINE orders so once the food is done how do you accommodate people. The cook has just stood there waiting for them to close and not making sure the line has enough food to last until close. Since now I came at 8:45pm I see that’s when she stops making enough food. Also the burners dry out most of the meats. Ughh wish they get this together cause the food is fresh!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Salad, Bowl
Tori Catton
This place gave me food poisoning. I got it yesterday and it got me barfing up bile for the last 24+ hours
This is the only chipotle that does it right nowadays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Mo Kawas
Workers there change so fast, the new ones are not very good
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bowl, Quesadilla
Parker Smith
This chipotle had the fastest line ever! There was 5 people when i walked In and I kid you not we were all served and checked out in 2-3 mins. I absolutely bodied a chicken bowl and I was incredible! Great option in this area.
Atmosphere: 5
Food: 5
Service: 5
Gisela Gregory
I love it, chipotle is for me one of the healthy fast food, is not the most cheaper but i really like it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Bowl, Chips
Michael B Dot
I just got the smallest chipotle bowl ever from the lady at the serving line who refused to give me what I asked. She portioned the bowl like she was saving rice to feed North Korea. This is NOT what a Chipotle is supposed to serve. Will take future business elsewhere
Your customer service is just the worst
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
Stopped by this Chipotle as it was near to the airport. While the food featured good quality ingredients that Chipotle promotes in its business strategy, the quality of the customer service was far from good. The front of house staff were busy talking eachother instead of noticing the customers in line, and they seemed annoyed when someone came up to order food when that is not only their job, but the way the business makes money. The person making the bowl was not paying much attention either and simply going through the motions. He had forgotten the sauce for the bowl despite asking twice, so I just had to settled without it. Might be a better location to order pickup or delivery from so you don’t have to deal with the customer service.
Atmosphere: 3
Food: 4
Service: 2
Just to let you people they don't have carne asada but they have steak instead....When some people think they are smarter than others... If you ask for carne asada let me tell you they don't have carna asada....But they have steak. And the attendant looks like he likes carne asada lol? as well as me #CarneAsadaForever!!! Chipotle always in a rush they preffer quantity than quality....And this is just one of the same....Sad that they don't have asada but I had steak tacos!!
Atmosphere: 2
Food: 3
Service: 2
Missing 2 of our 3 meals. Chipotle does not have customer service to call and ask for redelivery.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl, Quesadilla
Steak tastes like cardboard, texture like low-quality grade-school eraser.
Ordered 3 bowls, some of the smallest portion sizes I've ever seen. Used to come here regularly
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
A good Mexican restaurant for anyone who likes Mexican food, quick service and not crowded
Atmosphere: 4
Food: 4
Service: 4
Great friendly employees and a wonderful portion size. Was in and out quickly. Even got two portions of the salad dressing!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Chipotle Mexican Grill, and I had a pretty good experience overall. The restaurant was clean and had a welcoming atmosphere. The staff was friendly and efficient, making the ordering process smooth even during the busy lunch hour.
The food was fresh and flavorful. I particularly enjoyed the burrito bowl I ordered, which was well-portioned and had a nice balance of ingredients. The guacamole was delicious, and the salsas added just the right amount of kick.
One minor drawback was the slightly long wait time for my order, but considering the peak time, it was understandable. Additionally, the seating area could have been a bit more spacious as it felt a bit cramped during the rush.
Overall, Chipotle delivered a satisfying meal with great service. I'll definitely be back for another tasty and convenient meal.
Atmosphere: 3
Food: 4
Service: 3
This use to be the best location! BUT NOW ITS NOT. The customer service has changed. I just came in at 8:45pm and the cook didn’t wanna make any fresh steak when chipotle now closes at 11pm. This is not the first time I can come at 9:45 or 10pm and they have minimal food and don’t wanna make anymore. It’s inconsiderate due to the fact that you have customers coming in and ONLINE orders so once the food is done how do you accommodate people. The cook has just stood there waiting for them to close and not making sure the line has enough food to last until close. Since now I came at 8:45pm I see that’s when she stops making enough food. Also the burners dry out most of the meats. Ughh wish they get this together cause the food is fresh!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Salad, Bowl
This place gave me food poisoning. I got it yesterday and it got me barfing up bile for the last 24+ hours
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
This is the only chipotle that does it right nowadays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Workers there change so fast, the new ones are not very good
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bowl, Quesadilla
This chipotle had the fastest line ever! There was 5 people when i walked In and I kid you not we were all served and checked out in 2-3 mins. I absolutely bodied a chicken bowl and I was incredible! Great option in this area.
Atmosphere: 5
Food: 5
Service: 5
I love it, chipotle is for me one of the healthy fast food, is not the most cheaper but i really like it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Bowl, Chips
I just got the smallest chipotle bowl ever from the lady at the serving line who refused to give me what I asked. She portioned the bowl like she was saving rice to feed North Korea. This is NOT what a Chipotle is supposed to serve. Will take future business elsewhere
Atmosphere: 1
Food: 1
Service: 1
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