An honest review from someone has 15 years experience in food and beverage industry.1- the atmosphere, the place was not inviting. Very small place and ugly decor. Basement style.2- the food is less than average. Very basic middle Est buffet. Tasteless. Except for the desert. The lamb was a joke.3- very cold service. It took her 15 mn to bring water. I was cleaning the table by myself. Maybe because the 22% gratuities was included so no efforts.4- they charge $ 5 for cheap purified water and they dont tell you that. I paid 40$ for water.never happened before even in fine dining or steakhouse.5- kids 6-12 half price however, u have to show a proof. Very funny.6- the manager(she) was so nice until she started chasing the kids and asking them for their age. Wow. (4 kids, 10, 11, 11,12). I wont lie about my kids for 10$ extra. Very sad.7- Very crowded. We sit by the door and we have to get up every time some passes.So overall, it was a bad experience. I invited my cousin and I was so embarrassed. Dont be fool by the pics and videos online.So, i won't and dont recommend this place to anyone specifically with kids. You will end up paying the same amount for a way better quality, food and service somewhere else.
Atmosphere: 2
Food: 2
Service: 2
Tim Delaney
Sarah was amazing!
Atmosphere: 5
Food: 5
Service: 5
Elchin Abdullayev
Good food, good hookah / shisha - great staff especially Sara - the
Atmosphere: 5
Food: 5
Service: 5
amany adel
Parking: Nice place and friendly service
Atmosphere: 5
Service: 5
Ali Alsafi
Wonderful place and best food everExcellent hosting especially from reem she is the best ?
Atmosphere: 5
Food: 5
Service: 5
Te Te
The Cloud Lounge offers a delightful experience with its serene ambiance and impeccable service. Reem, the manager, ensures every guest feels welcomed and attended to with her warm demeanor and attention to detail. From the moment you step in, you're greeted with a sense of relaxation, thanks to the cozy atmosphere and stunning views. The menu boasts a variety of delectable dishes and refreshing beverages, expertly crafted to satisfy every palate. Whether you're looking for a quiet spot to unwind or a place to celebrate, the Cloud Lounge, under Reem's guidance, delivers an unforgettable experience."
Atmosphere: 5
Food: 5
Service: 5
seher jan
the food the sweet everything was fantastic i had a good experiance i highly recommond everyone for the delicious
Atmosphere: 5
Food: 5
Service: 5
محمد العثمان
Good, rated 7 out of 10, prices are a little
Atmosphere: 4
Food: 4
Service: 4
Modupe Idris
Wheelchair accessibility: No wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
shahzeb haroon
Best Iftar Buffet. Honestly loved the Ambiance, food was delicious specially the Khunafa.Customer Service from Zack and the owner was Amazing. Will definitely be visiting them back.
This place if not the best in northern va, it is definitely amongst top 3. Been coming here for over 8 years never disappointed. Good vibes, classy customers and good food and hookah. I’m a fan for life and reasonable ?
Atmosphere: 5
Food: 5
Service: 5
Mai E.
We had iftar there during the month of Ramadan, the food was very delicious, the deserts were so perfect, the staff members were very helpful and friendly especially the manager ' Sarah'. It was a great experience, we really enjoyed it. I highly recommend that restaurant
maram mahmood
The food was so
Atmosphere: 5
Food: 5
Service: 5
Ammar Al-Mahdi
Best place ever. Reem the manager and team are
Atmosphere: 5
Food: 5
Service: 5
Nour Mohamed
They don’t answer the phone.. what kind of business is that?! And the “reservation” option on their website directs you to message a number that sees your messages and doesn’t answer back.. what a joke. How can people call and make reservations if you dont pick up the phone ??!
An honest review from someone has 15 years experience in food and beverage industry.1- the atmosphere, the place was not inviting. Very small place and ugly decor. Basement style.2- the food is less than average. Very basic middle Est buffet. Tasteless. Except for the desert. The lamb was a joke.3- very cold service. It took her 15 mn to bring water. I was cleaning the table by myself. Maybe because the 22% gratuities was included so no efforts.4- they charge $ 5 for cheap purified water and they dont tell you that. I paid 40$ for water.never happened before even in fine dining or steakhouse.5- kids 6-12 half price however, u have to show a proof. Very funny.6- the manager(she) was so nice until she started chasing the kids and asking them for their age. Wow. (4 kids, 10, 11, 11,12). I wont lie about my kids for 10$ extra. Very sad.7- Very crowded. We sit by the door and we have to get up every time some passes.So overall, it was a bad experience. I invited my cousin and I was so embarrassed. Dont be fool by the pics and videos online.So, i won't and dont recommend this place to anyone specifically with kids. You will end up paying the same amount for a way better quality, food and service somewhere else.
Atmosphere: 2
Food: 2
Service: 2
Sarah was amazing!
Atmosphere: 5
Food: 5
Service: 5
Good food, good hookah / shisha - great staff especially Sara - the
Atmosphere: 5
Food: 5
Service: 5
Parking: Nice place and friendly service
Atmosphere: 5
Service: 5
Wonderful place and best food everExcellent hosting especially from reem she is the best ?
Atmosphere: 5
Food: 5
Service: 5
The Cloud Lounge offers a delightful experience with its serene ambiance and impeccable service. Reem, the manager, ensures every guest feels welcomed and attended to with her warm demeanor and attention to detail. From the moment you step in, you're greeted with a sense of relaxation, thanks to the cozy atmosphere and stunning views. The menu boasts a variety of delectable dishes and refreshing beverages, expertly crafted to satisfy every palate. Whether you're looking for a quiet spot to unwind or a place to celebrate, the Cloud Lounge, under Reem's guidance, delivers an unforgettable experience."
Atmosphere: 5
Food: 5
Service: 5
the food the sweet everything was fantastic i had a good experiance i highly recommond everyone for the delicious
Atmosphere: 5
Food: 5
Service: 5
Good, rated 7 out of 10, prices are a little
Atmosphere: 4
Food: 4
Service: 4
Wheelchair accessibility: No wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Best Iftar Buffet. Honestly loved the Ambiance, food was delicious specially the Khunafa.Customer Service from Zack and the owner was Amazing. Will definitely be visiting them back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place if not the best in northern va, it is definitely amongst top 3. Been coming here for over 8 years never disappointed. Good vibes, classy customers and good food and hookah. I’m a fan for life and reasonable ?
Atmosphere: 5
Food: 5
Service: 5
We had iftar there during the month of Ramadan, the food was very delicious, the deserts were so perfect, the staff members were very helpful and friendly especially the manager ' Sarah'. It was a great experience, we really enjoyed it. I highly recommend that restaurant
The food was so
Atmosphere: 5
Food: 5
Service: 5
Best place ever. Reem the manager and team are
Atmosphere: 5
Food: 5
Service: 5
They don’t answer the phone.. what kind of business is that?! And the “reservation” option on their website directs you to message a number that sees your messages and doesn’t answer back.. what a joke. How can people call and make reservations if you dont pick up the phone ??!