Definitely not coming back on this location huge disappointment.
Atmosphere: 2
Food: 2
Service: 1
Lilian Covarrubias
Food was ok, but the service was not the best.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Shrimp Tempura
Amanda C
1) Staff does not speak English 2) I watched the person in the back prepare my food with no gloves. The person was handling the sushi I ordered with his bare hands
Atmosphere: 1
Food: 1
Service: 1
Hen Haostuff
The order taker, due to their limited English ability, didn't understand my request when I said, " I'd like to place an order to go, and I'd like my order placed in a bag." I don't know why this location hires people that don't understand English. Also the Sarku app and online ordering is broken. That's why I had to have this in person interaction. On top of all of this, this place is notorious for getting your order wrong and not placing utensils in the togo bag and not using proper togo containers. (Sarku has special to go containers for those of you that don't know). Check your order before you leave if you order here.
Everything was hot, fresh and delicious!!! Plate was loaded had enough for the next day lunch.
Braden Cabais
I got the Teriyaki chicken.The food was okay…. But the guaza was not even cooked on the spot. I can’t even bite into it because it was probably made this morning and just thrown in my food to make the bento at 7pm. Just madness.
Atmosphere: 2
Food: 3
Service: 4
Isaac Lo
The lady gave me all of my food for free! It was fast, and came out delicious!
Atmosphere: 5
Food: 5
Service: 5
B KEAHI
I got the Teriyaki chicken.The food was okay…. But the guaza was not even cooked on the spot. I can’t even bite into it because it was probably made this morning and just thrown in my food to make the bento at 7pm. Just madness.
Atmosphere: 2
Food: 3
Service: 4
Shakira Black
Ordered food via Uber eats. Missing half my order. Can’t call anyone with Uber so I attempted to see if my food was left there. Have called 5 times, no answer, also no answer the 888 number at the bottom of receipt as it goes straight to vm. Also the food looks bland asl. Very disappointed.
Liza
The chicken and shrimp teriyaki was too greasy, I was able to eat just half of the portion :C Super affordable prices ?
White rice was very dry, hard to chew and the chicken was just okay in flavor. I even asked if they had Sriracha like they do in most Japanese places but they said no, rudely. I will not be purchasing again from there.
Atmosphere: 2
Food: 1
Service: 2
Hakan ÇETİN
The food is delicious, portions are filling and the price is reasonable.
Atmosphere: 5
Food: 5
Service: 5
A J
Just keep walking. I knew before even stepping away from the counter that I wouldn't be coming back here. For one, the food was low quality. But really, and I don't want to sound mean-spirited, but the staff simply does not speak proficient enough English to take or give customers' orders.
When I ordered my shrimp and chicken teriyaki the person at the counter said one word to me: "Vegetables." What does that mean? Do I want the vegetables that are clearly pictured with my order? Are you offering to substitute them for something else? Are there different kinds I can choose from? The guy in line behind me tried to order sushi, but they said "No sushi," despite signs and a menu screen that are about 50% sushi items. Do we think a sign might have been helpful here to not waste peoples' time if that's what they planned to order? The wait for food was long, and when my order finally came, I knew it was wrong because there was zero shrimp in it, even though that was reflected on my receipt. I don't like giving service workers a hard time, so I just cut my losses and took the food home. After all the waiting and aggravation, it was not very good at all.
A quick rant, which of no fault of the staff: the electronic menu here is the worst I have seen in my entire life. Every 8-10 seconds, sections of the menu WHICH I AM ACTIVELY TRYING TO READ disappear and play ads for the restaurant's app, or for the food itself. Why on Earth are you advertising your food to me here? I'm already standing in line. And I have no interest whatsoever in your app.
Atmosphere: 2
Food: 1
Service: 1
Colin Orlov
Decent service good food
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Teriyaki
Диана Жумабаева
Really tasty food with good prices. A lot of shrimps
Definitely not coming back on this location huge disappointment.
Atmosphere: 2
Food: 2
Service: 1
Food was ok, but the service was not the best.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Shrimp Tempura
1) Staff does not speak English
2) I watched the person in the back prepare my food with no gloves. The person was handling the sushi I ordered with his bare hands
Atmosphere: 1
Food: 1
Service: 1
The order taker, due to their limited English ability, didn't understand my request when I said, " I'd like to place an order to go, and I'd like my order placed in a bag." I don't know why this location hires people that don't understand English. Also the Sarku app and online ordering is broken. That's why I had to have this in person interaction. On top of all of this, this place is notorious for getting your order wrong and not placing utensils in the togo bag and not using proper togo containers. (Sarku has special to go containers for those of you that don't know). Check your order before you leave if you order here.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Teriyaki, Shrimp Bento
Everything was hot, fresh and delicious!!! Plate was loaded had enough for the next day lunch.
I got the Teriyaki chicken.The food was okay…. But the guaza was not even cooked on the spot. I can’t even bite into it because it was probably made this morning and just thrown in my food to make the bento at 7pm. Just madness.
Atmosphere: 2
Food: 3
Service: 4
The lady gave me all of my food for free! It was fast, and came out delicious!
Atmosphere: 5
Food: 5
Service: 5
I got the Teriyaki chicken.The food was okay…. But the guaza was not even cooked on the spot. I can’t even bite into it because it was probably made this morning and just thrown in my food to make the bento at 7pm. Just madness.
Atmosphere: 2
Food: 3
Service: 4
Ordered food via Uber eats. Missing half my order. Can’t call anyone with Uber so I attempted to see if my food was left there. Have called 5 times, no answer, also no answer the 888 number at the bottom of receipt as it goes straight to vm. Also the food looks bland asl. Very disappointed.
The chicken and shrimp teriyaki was too greasy, I was able to eat just half of the portion
:C
Super affordable prices ?
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Chicken Teriyaki
Restaurantji Recommends
White rice was very dry, hard to chew and the chicken was just okay in flavor. I even asked if they had Sriracha like they do in most Japanese places but they said no, rudely. I will not be purchasing again from there.
Atmosphere: 2
Food: 1
Service: 2
The food is delicious, portions are filling and the price is reasonable.
Atmosphere: 5
Food: 5
Service: 5
Just keep walking. I knew before even stepping away from the counter that I wouldn't be coming back here. For one, the food was low quality. But really, and I don't want to sound mean-spirited, but the staff simply does not speak proficient enough English to take or give customers' orders.
When I ordered my shrimp and chicken teriyaki the person at the counter said one word to me: "Vegetables." What does that mean? Do I want the vegetables that are clearly pictured with my order? Are you offering to substitute them for something else? Are there different kinds I can choose from? The guy in line behind me tried to order sushi, but they said "No sushi," despite signs and a menu screen that are about 50% sushi items. Do we think a sign might have been helpful here to not waste peoples' time if that's what they planned to order? The wait for food was long, and when my order finally came, I knew it was wrong because there was zero shrimp in it, even though that was reflected on my receipt. I don't like giving service workers a hard time, so I just cut my losses and took the food home. After all the waiting and aggravation, it was not very good at all.
A quick rant, which of no fault of the staff: the electronic menu here is the worst I have seen in my entire life. Every 8-10 seconds, sections of the menu WHICH I AM ACTIVELY TRYING TO READ disappear and play ads for the restaurant's app, or for the food itself. Why on Earth are you advertising your food to me here? I'm already standing in line. And I have no interest whatsoever in your app.
Atmosphere: 2
Food: 1
Service: 1
Decent service good food
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Teriyaki
Really tasty food with good prices.
A lot of shrimps
Atmosphere: 4
Food: 5
Service: 4
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