Cold Stone Creamery

Name: Cold Stone Creamery
Address: 42385 Ryan Rd Space 23, Ashburn, Virginia, 20148, US
Telephone: (703) 327-5595
Price range: $$
Rating: 3

$$ • Ice Cream, Custom Cakes

Hours:
42385 Ryan Rd Space 23, Ashburn
(703) 327-5595

Menu Order Online

About Cold Stone Creamery

Cold Stone Creamery offers a wide variety of inventive ice cream flavors and mix-ins, with a commitment to quality. Customers enjoy the creativity in flavors and the delicious ice cream served. The staff is friendly and attentive, quickly taking orders and fulfilling custom requests. For example, many appreciate the ability to create their own mix-ins, such as the birthday cake remix, though some feel that certain combinations, like the founder's favorite, could have a better balance of ice cream to toppings.

However, some customers have expressed concerns about the quality and presentation of the treats. The ice cream can sometimes be too soft or melty, resulting in watery shakes or melted cups that are less appealing. There have been complaints about the portions feeling small for the price paid, and the overall value sometimes falling short. Seating options are limited, making it less ideal for families or groups wanting to sit and relax.

Despite these issues, many customers still find the ice cream tasty and enjoy their visits, especially when there are deals like BOGO offers. The location is busy and the atmosphere can feel rushed, but the friendly staff and solid food keep people coming back. The management is encouraged to evaluate quality control to ensure every treat meets the high standards expected of Cold Stone Creamery, so every visit can be a truly enjoyable experience.