I had a terrible experience with customer service. The representative was dismissive, unprofessional, and showed a complete lack of respect. They were not responding properly or addressing my concerns, which made the situation even worse. Staff with such behavior should be replaced, as this is unacceptable in a customer-facing role
Atmosphere: 1
Food: 1
Service: 1
sushmitha reddy
This was the worst customer service I’ve ever experienced. The staff member was rude, unprofessional, and had a very bad attitude. On top of that, they were not responding properly to my questions or concerns. Someone like that should not be working in customer service, and the staff needs to be changed
Atmosphere: 2
Food: 2
Service: 1
Joss Vinueza
Super bad attitude from the lady ! And it really looks like she HATES work here :c
Atmosphere: 1
Food: 3
Service: 1
Meadin Menbere
Bad service
Ana Navarro
Most terrible costumer service I have experienced. An employee name Amira was very rude, nasty attitude and unprofessional. A person like that should not be allowed to work on costumer service
Atmosphere: 1
Food: 4
Service: 1
Zihor Mohamed
Worst customer service ever, I don’t understand how these two employees were hired. They gave me the drink half empty because I asked for no ice. They are always mad when they serve customer and all drinks I have tried from this store tasted different and bad not as the other Starbucks stores. There should be a supervisor to check their work.
Atmosphere: 1
Food: 1
Service: 1
Lindsay Tanner
Extremely rude baristas.. Even though I like Starbucks coffee better, I’ll be getting Pete’s across the street from now on because I no longer wish to interact with those employees.
Service: 1
Fahim Ahmadi
The Barrista “Amira” was extremely rude when asked to help out after being left out unattended in the counter. Extremely disappointing
Service: 1
Michael E.
Came here at 6:40 was supposed to open 6:30 and still aren’t open. I guess it’s just suggestive.
Sigrid Landayan
I ordered Starbucks for pick-up, and the service was quick—my order was ready when I arrived. However, when I tasted the coffee, it had a strong cleaning agent flavor. I ended up vomiting, and my husband was also upset. The barista didn’t apologize or said anything; she just took the drink and tossed it in the sink and made a new one. We then spoke to the manager, Elsie, who issued a refund. I want to thank Elsie for addressing the issue and assuring us that she would speak to the barista about it.
It’s incredible how awful the people that give this place any higher than a one star rating because the level of service for this location is non existent to the point where 1)no greeting just “what do you want today?” 2) there’s only one other person in front of you but your drink can take up to 7 minutes to be made 3) there will always be at least one worker on their phone
Atmosphere: 1
Food: 5
Service: 1
Kate Kovalyova
couldn't even order anything bc barista was straight up ignoring me
Atmosphere: 1
Food: 1
Service: 1
Rina Kovalyova
couldn't even order anything bc barista was straight up ignoring
Atmosphere: 1
Food: 1
Service: 1
Anvita Venkat
My experience at this star bucks was down right awful. The blue haired barista was straight up ignoring every person of color and she wasn’t taking our order because “She has too many to make.” However, when any other person that was not a person of color wanted to order, she would take their order immediately. We tried to get our order taken after a group of people that were getting theirs taken, but it was simply a waste of time because we were left standing and waiting for her to help our group, but she would simply not do anything. She made eye contact with us multiple times and made us wait 5-10 minutes when we just gave up and left. Overall the Barista was not a great server at all, and we couldn’t even get our drinks.
I had a terrible experience with customer service. The representative was dismissive, unprofessional, and showed a complete lack of respect. They were not responding properly or addressing my concerns, which made the situation even worse. Staff with such behavior should be replaced, as this is unacceptable in a customer-facing role
Atmosphere: 1
Food: 1
Service: 1
This was the worst customer service I’ve ever experienced. The staff member was rude, unprofessional, and had a very bad attitude. On top of that, they were not responding properly to my questions or concerns. Someone like that should not be working in customer service, and the staff needs to be changed
Atmosphere: 2
Food: 2
Service: 1
Super bad attitude from the lady ! And it really looks like she HATES work here :c
Atmosphere: 1
Food: 3
Service: 1
Bad service
Most terrible costumer service I have experienced. An employee name Amira was very rude, nasty attitude and unprofessional. A person like that should not be allowed to work on costumer service
Atmosphere: 1
Food: 4
Service: 1
Worst customer service ever, I don’t understand how these two employees were hired. They gave me the drink half empty because I asked for no ice. They are always mad when they serve customer and all drinks I have tried from this store tasted different and bad not as the other Starbucks stores. There should be a supervisor to check their work.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude baristas.. Even though I like Starbucks coffee better, I’ll be getting Pete’s across the street from now on because I no longer wish to interact with those employees.
Service: 1
The Barrista “Amira” was extremely rude when asked to help out after being left out unattended in the counter. Extremely disappointing
Service: 1
Came here at 6:40 was supposed to open 6:30 and still aren’t open. I guess it’s just suggestive.
I ordered Starbucks for pick-up, and the service was quick—my order was ready when I arrived. However, when I tasted the coffee, it had a strong cleaning agent flavor. I ended up vomiting, and my husband was also upset. The barista didn’t apologize or said anything; she just took the drink and tossed it in the sink and made a new one. We then spoke to the manager, Elsie, who issued a refund. I want to thank Elsie for addressing the issue and assuring us that she would speak to the barista about it.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Barista didn't listen about my drink
Atmosphere: 4
Service: 4
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
It’s incredible how awful the people that give this place any higher than a one star rating because the level of service for this location is non existent to the point where 1)no greeting just “what do you want today?” 2) there’s only one other person in front of you but your drink can take up to 7 minutes to be made 3) there will always be at least one worker on their phone
Atmosphere: 1
Food: 5
Service: 1
couldn't even order anything bc barista was straight up ignoring me
Atmosphere: 1
Food: 1
Service: 1
couldn't even order anything bc barista was straight up ignoring
Atmosphere: 1
Food: 1
Service: 1
My experience at this star bucks was down right awful. The blue haired barista was straight up ignoring every person of color and she wasn’t taking our order because “She has too many to make.” However, when any other person that was not a person of color wanted to order, she would take their order immediately. We tried to get our order taken after a group of people that were getting theirs taken, but it was simply a waste of time because we were left standing and waiting for her to help our group, but she would simply not do anything. She made eye contact with us multiple times and made us wait 5-10 minutes when we just gave up and left. Overall the Barista was not a great server at all, and we couldn’t even get our drinks.
Service: 1
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