Chipotle Mexican Grill in Blacksburg

“The food tastes very good, but there are multiple issues. First off, they have gotten my order wrong before. Now i typically don’t care that much but they forgot to put the guacamole which I payed extra for. Also, the portions sizes are so unpredictable. I have seen a guy there take some meat (not much to begin with), and then decide that it was too much so he put some back.“

“We had a flat tire just outside this location and the manager was nice enough to check on my mom while she waited for the tow truck to put on the spare. When we came back in for lunch later, he remembered her, was fun, friendly and joking around with her. Great customer service and a great guy. Thank you for helping us shake off a bump in our trip!“