The delivery service has been so bad, always had missing items in the order the last two times and the franchise never reaches out to you. Similar incident occured last year the owner mentioned mailing a free sandwich coupon but I never got it and when asked about it through email I was ghosted
Atmosphere: 2
Food: 2
Service: 2
Janice Steele
Don't know what is going on with Subway on UCB in Blacksburg but the service was mediocre at best. Walked in there for lunch and no acknowledgement from the staff they were just filling up mobile orders and not saying anything to in store customer.....never going back👎👎👎👎👎
Service: 1
Saeid Alimoradi
They have gotten really slow lately. Even on a slow day, I have to wait half an hour or more after it says it's ready on the app. I was here earlier 20 minutes after my order showed completed on the app, and my order was 4th in the queue to be made. And there is no way that I could cancel my order. This is supposed to be a fast comfort food.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Boss, Subway Club
RJ Ostrander
ordered ahead on the app; staff took 20 minutes to make it AFTER ARRIVAL. enormous waste of time
Service: 1
Caroline Marti
A standard issue Subway, but the employees were very nice to me
Atmosphere: 5
Food: 5
Service: 5
Devin Barker
I just went there and I was in there for about 15 minutes waiting on my sub both the lady’s working didn’t know what they was doing she asked if I wanted my sub toosted I said yes and after she got it out they let it sit on the counter and get cold before even asking what I wanted on it so I left it sitting there and walked out
Dasean Rogers
A gentleman by the name of Steve possibly Stephen I’m sorry . Was very informative and nice. Also the entire staff was very polite and had a smile even the cashier was very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
Naveen naveen
The new big guy work there is very slow. Please be fast . He doesn’t care the long line, just taking while to prepare single order . Don’t schedule him for busy hours .
Ally Renee
I’m disappointed. I’ve worked in fast food, it’s not that hard.
unfolded 3 footlong subs with her belly n dirty apron yeah she grabbed the bread on both ends and pressed it against her belly n apron and flipped it openend against her apron and folks were standing there ordering like it was no big deal. 100% most tasteless and laziest thing ive everseen a food worker do makin a sub like it was no big deal YIKES!
Atmosphere: 1
Food: 1
Service: 1
Caroline
This is a nice subway with varied seating options. Service was fast and the veggies were fresh.
Atmosphere: 5
Food: 5
Service: 5
Mine Potgieter
Horrible customer service. Everytime I have came on of the workers is extremely rude to us
Atmosphere: 1
Food: 1
Service: 1
Jada Marine
There was a bogo deal on foot longs so my boyfriend and I went. I’ve seen nicer locations, but wasn’t really expecting much for subway. They don’t have a place to pickup mobile orders so you have to wait anyways. Food was as
Atmosphere: 4
Food: 5
Service: 4
Alessandra U.
Lady there was a b**** as the order I never got she refused to remake with no compensation. Nasty person all around
Delicious food. Great service
Atmosphere: 5
Food: 5
Service: 5
The delivery service has been so bad, always had missing items in the order the last two times and the franchise never reaches out to you. Similar incident occured last year the owner mentioned mailing a free sandwich coupon but I never got it and when asked about it through email I was ghosted
Atmosphere: 2
Food: 2
Service: 2
Don't know what is going on with Subway on UCB in Blacksburg but the service was mediocre at best. Walked in there for lunch and no acknowledgement from the staff they were just filling up mobile orders and not saying anything to in store customer.....never going back👎👎👎👎👎
Service: 1
They have gotten really slow lately. Even on a slow day, I have to wait half an hour or more after it says it's ready on the app.
I was here earlier 20 minutes after my order showed completed on the app, and my order was 4th in the queue to be made. And there is no way that I could cancel my order. This is supposed to be a fast comfort food.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Boss, Subway Club
ordered ahead on the app; staff took 20 minutes to make it AFTER ARRIVAL. enormous waste of time
Service: 1
A standard issue Subway, but the employees were very nice to me
Atmosphere: 5
Food: 5
Service: 5
I just went there and I was in there for about 15 minutes waiting on my sub both the lady’s working didn’t know what they was doing she asked if I wanted my sub toosted I said yes and after she got it out they let it sit on the counter and get cold before even asking what I wanted on it so I left it sitting there and walked out
A gentleman by the name of Steve possibly Stephen I’m sorry . Was very informative and nice. Also the entire staff was very polite and had a smile even the cashier was very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
The new big guy work there is very slow. Please be fast . He doesn’t care the long line, just taking while to prepare single order . Don’t schedule him for busy hours .
I’m disappointed. I’ve worked in fast food, it’s not that hard.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
unfolded 3 footlong subs with her belly n dirty apron yeah she grabbed the bread on both ends and pressed it against her belly n apron and flipped it openend against her apron and folks were standing there ordering like it was no big deal. 100% most tasteless and laziest thing ive everseen a food worker do makin a sub like it was no big deal YIKES!
Atmosphere: 1
Food: 1
Service: 1
This is a nice subway with varied seating options. Service was fast and the veggies were fresh.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Everytime I have came on of the workers is extremely rude to us
Atmosphere: 1
Food: 1
Service: 1
There was a bogo deal on foot longs so my boyfriend and I went. I’ve seen nicer locations, but wasn’t really expecting much for subway. They don’t have a place to pickup mobile orders so you have to wait anyways. Food was as
Atmosphere: 4
Food: 5
Service: 4
Lady there was a b**** as the order I never got she refused to remake with no compensation. Nasty person all around
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