Dunkin'

305 Rivanna Plaza Dr #101, Charlottesville
(434) 244-9998

Recent Reviews

Kathy Borrelli

Empanada was a waste of money! Jelly doughnut was stale and barely had any jelly in it! Service was extremely slow ( I was in there between 10 AM and 1030 ) with a working crew of 4 to 6 people , A guy I assumed was the manager, Got up from a dining chair to help me. After Finally receiving the empanada, I had to personally ask him to get up from said chair and get me the doughnut had ordered. Just SAD!!!

Atmosphere: 2

Food: 1

Service: 2

Tyler Glover

They put cheese on my sandwich. I hate cheese. I had to scrape it off. Then because they didn’t have my donut they replaced it with something that clearly wasn’t made that day. When the icing is so hard when you go to break a piece off to try it, it all falls into my lap and the floor. The donut was def stale. I literally packed up my breakfast and gave it to someone else and did without. I only leave really good or really bad reviews. This ruined the morning for everyone. Yuck nobody was happy. We spent way too much money for such poor quality food.

Food: 1

Service: 1

Katherine Fitzgerald

They locked the lobby and made me stand outside in 20 Degree weather for 15 minutes for my pick up order only to pick up my cold coffee which was obviously sat for the 15 minutes I was told to stand outside. This was me giving them the benefit of the doubt because the week prior I was given a coffee where the dairy had separated.

Amelia D.

The drive through takes about fifteen to twenty minutes per car ahead of you, and the staff are not very nice. Would not recommend

Gregory Coleman

Terrible doughnutsDry as a bone in the desert lolThe Wrap was ok but was lil soggyWould not recommend this place at

Food: 1

Service: 1

HeavenLeigh Jade

4 pm, ran out of bstn crm donut, bacon & receipt

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Croissant, Egg and Cheese, Bagels

Joseph Wooten

Something has to be done here. Each time I have visited the last year they have been unable to make any frozen drinks.

Atmosphere: 1

Food: 1

Service: 1

Deanna Birky

I don't understand why there is no consistency between Dunkin stores. I order the same coffee but get very different outcomes. This particular store had friendly staff, but had to send drink back to try to get something close to what it should be.

Samantha Duke

drive thru takes 40 minutes when there’s 3 cars i’ve been in and out of a restaurant in half the time. currently writing this review while late to school with no way to back out of the line.

Luke Velasquez

drive through takes no joke 30 min. this is my second time

Service: 1

Dragon Soup

Entry was locked at 2:59 pm for entry to order. So we made an online order at 3:02 and it was made for asap the order was not done when we arrive at 3:20 and had to sit and wait for another 10min along with when we got their they did not have the donuts that they said they had when we

Atmosphere: 1

Food: 2

Mozart Trevoc

This place is garbage I wouldn’t come back. The staff some how disappointed more than the microwaved

Atmosphere: 1

Food: 1

Service: 1

Tiki Kuenekina Oliwiela

Most of the doughnuts were gone when I went and they didn't have the ones I

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Assorted Donuts

Amanda O

Horrible customer service here. No consideration of other peoples time in store or drive through. Either way- AWFUL!!!

Atmosphere: 1

Service: 1

robert alldredge

Comfortable to enjoy a donut & a cup of coffee at while reading!!

Atmosphere: 5

Food: 5

Service: 5

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