Krispy Kreme

295 Merchant Walk Ave, Charlottesville
(434) 284-7812

Recent Reviews

nevaeh burdette

customer service was very rude and impatient while i was calling my friend to make sure i knew what she wanted and the lady was disrespectful during my visit.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Original Glazed Dozen

Conor

unfriendly

Atmosphere: 1

Service: 1

Robin Keen

got the 12 pk... should have got the 24

Food: 4

Service: 4

Shirley massie

Great customer service sometimes there out of the donut holes or either they are dried out or extremely

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Doughnut Holes

Cody Voye

I've been here multiple times, and every single time I've been there, they don't have any of the original glazed Krispy Kreme donuts. Maybe this is too much common sense, but maybe you should make more to ensure that you have your most popular donut

Food: 1

Service: 1

What’s Gucci plus Some True?

Called around 8:50 asked the lady what time they closed she said 10 o’clock got there around 9:25 and they had closed the store down.

Service: 1

Kimberly Page

Picked up a large fundraiser order for my school. People are always helpful and friendly. Store is clean and donuts super fresh and delish!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry, Krispy Kreme Donuts

Roger Morris

Not enough Filling In the

Atmosphere: 4

Food: 3

Service: 4

Keely Bargnesi

These have to be the rudest group of Krispy Kreme staff i have ever experiened. I brought my niece who had never been and we went two times during her stay, both times staff was lame, annoyed with customers, snarky and rude. Coffee orders are not consistent, donuts overcooked and wrong orders given both times. I love Krispy Kreme but this location is AWFUL.

Atmosphere: 1

Food: 3

Service: 1

Elizabeth Green

Krispy Kreme donuts are Good. Lately, My Donuts have been Extremely Good but this Last time, can't say that ... They tasted A day old & the Lemon never had any filler but found out Why?Lack of HELP. It's Okay. Krispy Kreme is Hiring in All Shifts & Positions.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Custard, Krispy Kreme Donuts, Count Assorted Doughnuts

Mary Micucci

I've used drive thru once a week for past several weeks around 8am each time. Donuts have been fresh and tasty. 1/30 visit was a disappointment. When I got home to enjoy, my creme filled donuts had the wrong creme and they were very stale. Girl on window was not the usual friendly woman that has been there and seemed confused.

Food: 1

Service: 2

Ann Adams

Krispy and Kremey...my donuts did not disappoint ?

Rachael Kennedy

Such a fun and welcoming vibe. The staff even brought our mocha lattes to us! My only wish was a vegan donut.

Atmosphere: 5

Food: 3

Service: 5

Maddy E.

Went early in the morning, and the woman behind the counter was great. We got the coffee boxes and they were super quick preparing them. All the coffee necessities were pre-packaged.Parking: About 10 spots directly in front, usually a couple free. Plenty of parking near here

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Brew Box Kit

Chevy harvey

Between the hours of 7am to 9am rumor has it the mysterious hot and ready sign comes on. Any other time expect to deal with employees who don’t have time to make fresh doughnut or even just be welcoming. There’s no way a place like this isn’t constantly hiring. Turn over comes around more than fresh doughnuts I’m sure. SMH?‍♂️?‍♂️

Atmosphere: 2

Food: 3

Service: 1

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