I went through customer service for two services and was harassed by security. As I checked our she accused me of using self checked out as an excuse to violently stop my basket with her manual switch with my two month old in the basket causing him to j*** in an aggressive manner. Sorta like being hit from the rear in a vehicular accident. I told her I did not use self check out so she didn't need to check my receipt. This lady with the bad weave needs to be fired for profiling a defamation. I purchased all of my items and had a receipt.
J E.
Just the typical Kroger grocery store, but this one has a gas station too. Everything I was looking for on this trip was in stock and moderately priced. Restroom was clean as well.
Chrys B.
I would really love to say thank you to Robin for being helpful with me when the cashier didn't give me the receipt and I need to return a shoe rack that is I thought was on sale. She is really kind and patient with me. And I would like say that I really appreciate her. Among the 3 employees I've encountered yesterday , she is the only one who had tried to help me out. Thumbs up!
Carlos S.
Manned by scumbags. I purchased a prescription that I needed to head off a life-and-death condition. The scumbag "Technician" named Vasantha quoted me a price of $39.63. I presented him with my GoodRx card to see if I can get it for a better price. Vasantha said "it was exactly the same" and being in a miserable state that I am, I took him at his word. When I got home I remembered that I had thee GoodRx App and checked the price - it was listed at $18.55!! WTF?! I hope Kroger and Vasantha are happy with the $21.08 they gouged out of me because this is the last time I will set foot or spend a penny in Kroger. To top it off, the sushi I bought was made with under cooked rice that was almost "crunchy"!! So very disappointed.
Susan R.
All three Kroger stores in Charlottesville Virginia are disgustingly dirty all the time
Marylouise C.
Kroger cannot bother to post a sign saying "masks are mandated". Lots of customers without masks. No effort to sanitize carts. If an employee is off the clock, they do not have to wear masks even with name tags on. Manager told me that masks were only a mandate and not required. Needless to say I walked out and will not go back.
Roshana Shelton
They selling spoiled food to customers. A loveone purchased milk from them that was spoiled, she realized it when she opened it after getting home. She took it back, but due to their current COVID-19 no return policy, they told her to pour it out but there would be no refund. I myself, I either found items expired by date and/or have visibly gone bad. Don't waste your money or risk your health at this Kroger.
Luwana Scott
So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before!
Luwana Scott
So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before!
I attempted to take back the milk, and the clerk states, "pour it out, we cannot take it back," while pointing out their COVID-19 policy. So, of course I asked her how is Kroger selling spoiled products to our public benefiting "the health and well-being" of the customers and the community?.
Regardless of any pandemic in our community, please stop selling spoiled milk, molded bread and rotten meat! After all, your policy states that the customer and community are you top priority!
Kroger, really??
Mary S.
A day after I posted my last review the store posted their senior hours online. People don't always remember what you do but how you make them feel. In this case It's both because from looking at other reviews, employees here don't make their customers feel welcome. There are some nice ones but there are more then a couple that spoil the experience. I am not shopping here anymore.
This location isn't on my radar. I was stopping at stores to look for paper supplies during the corona virus implosion. It seems like everyone was shopping for the apocalypse and certain items were out of stock. Kroger did a decent job of posting signs limiting the most popular items. The employees were nice.
John W.
They have great prices on most, but not all items. Not exactly upscale, but just fine. Its like anyplace else where you have employees that are friendly & helpful, others not as much. I shop here often.
I went through customer service for two services and was harassed by security. As I checked our she accused me of using self checked out as an excuse to violently stop my basket with her manual switch with my two month old in the basket causing him to j*** in an aggressive manner. Sorta like being hit from the rear in a vehicular accident. I told her I did not use self check out so she didn't need to check my receipt. This lady with the bad weave needs to be fired for profiling a defamation. I purchased all of my items and had a receipt.
Just the typical Kroger grocery store, but this one has a gas station too. Everything I was looking for on this trip was in stock and moderately priced. Restroom was clean as well.
I would really love to say thank you to Robin for being helpful with me when the cashier didn't give me the receipt and I need to return a shoe rack that is I thought was on sale. She is really kind and patient with me. And I would like say that I really appreciate her. Among the 3 employees I've encountered yesterday , she is the only one who had tried to help me out. Thumbs up!
Manned by scumbags. I purchased a prescription that I needed to head off a life-and-death condition. The scumbag "Technician" named Vasantha quoted me a price of $39.63. I presented him with my GoodRx card to see if I can get it for a better price. Vasantha said "it was exactly the same" and being in a miserable state that I am, I took him at his word. When I got home I remembered that I had thee GoodRx App and checked the price - it was listed at $18.55!! WTF?! I hope Kroger and Vasantha are happy with the $21.08 they gouged out of me because this is the last time I will set foot or spend a penny in Kroger. To top it off, the sushi I bought was made with under cooked rice that was almost "crunchy"!! So very disappointed.
All three Kroger stores in Charlottesville Virginia are disgustingly dirty all the time
Kroger cannot bother to post a sign saying "masks are mandated". Lots of customers without masks. No effort to sanitize carts. If an employee is off the clock, they do not have to wear masks even with name tags on. Manager told me that masks were only a mandate and not required. Needless to say I walked out and will not go back.
They selling spoiled food to customers. A loveone purchased milk from them that was spoiled, she realized it when she opened it after getting home. She took it back, but due to their current COVID-19 no return policy, they told her to pour it out but there would be no refund. I myself, I either found items expired by date and/or have visibly gone bad. Don't waste your money or risk your health at this Kroger.
So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before!
So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before! I attempted to take back the milk, and the clerk states, "pour it out, we cannot take it back," while pointing out their COVID-19 policy. So, of course I asked her how is Kroger selling spoiled products to our public benefiting "the health and well-being" of the customers and the community?. Regardless of any pandemic in our community, please stop selling spoiled milk, molded bread and rotten meat! After all, your policy states that the customer and community are you top priority! Kroger, really??
A day after I posted my last review the store posted their senior hours online. People don't always remember what you do but how you make them feel. In this case It's both because from looking at other reviews, employees here don't make their customers feel welcome. There are some nice ones but there are more then a couple that spoil the experience. I am not shopping here anymore.
Restaurantji Recommends
This location isn't on my radar. I was stopping at stores to look for paper supplies during the corona virus implosion. It seems like everyone was shopping for the apocalypse and certain items were out of stock. Kroger did a decent job of posting signs limiting the most popular items. The employees were nice.
They have great prices on most, but not all items. Not exactly upscale, but just fine. Its like anyplace else where you have employees that are friendly & helpful, others not as much. I shop here often.
Deli had a good selection.
Een geweldig assortiment!
Good deli