Tired of the ice cream machine ALWAYS being down I have never been able to get ice cream here because it's always down, just take it off the menu at thispoint
Atmosphere: 1
Food: 1
Service: 1
Kristin Skidmore
Dont expect a full cup of soda if you get light ice. Lady told me the empty space at the top is where the ice is supposed to be.
Atmosphere: 5
Food: 5
Service: 1
Jessica Pennington
Absolute terrible McDonald’s. Food is awful. Grease is never changed. Do not recommend this location to anyone
Atmosphere: 1
Food: 1
Service: 1
L
Got through the drive-thru quickly, and the food was tasty. However, the order taker used a sneaky upsell tactic, trying to get me to buy a larger coffee when I had clearly asked for a meal by number. Dude, it’s breakfast—I’m not caffeinated yet, not thinking clearly, and definitely NOT in the mood for games. If I ask for a number two meal, I want it the way it comes, not a sales pitch to squeeze a few extra cents of profit out of me for the corporation. I could maybe understand if you earned a commission, but you’re not—you’re just lining the pockets of corporate executives while the rest of us are doing our best in a tough economy. Please, just stop.
Food: 5
Service: 3
Erika Critzer
The experience I had today at this location at first started out very slow, due to a long waiting time on the food I had preordered online. While waiting & waiting inside this location my experience changed from patiently waiting to great. One of the employees Ala’jah truly brightened up my day while providing me wonderful customer service she also assisted another employee A’laiyah in providing me wonderful service as well. I made sure to get both ladies names, Ala’jah (Lay Lay) & A’laiyah (Lay) , I really hope I have gotten their names correctly. Ala’jah is above & beyond good customer service . I can absolutely say I have never had a McDonals visit anywhere in my life that really as I said, brightened up my day. I am ordinarily someone who doesn’t take the time to post reviews today however, I made sure that I wrote one as it’s deserved. Lay Lay up front on the register really has big things coming to her in her future. She is professional, caring, has amazing skills working with the public, is kind, her customer service is entirely excellent, she makes you feel that you are cared about as a customer, as well as a person & demonstrated the ability to meet your needs. She is politely accommodating, she made sure my order was exactly right. She even helped me carry my drinks to the car because I had told her I have had a back surgery recently in conversation (not even asking for help.) Other employees look to her for guidance, their feedback is visibly shown to appreciate her knowledge & kindness. Lay had such a kind helpful demeanor, also a valuable employee. I really hope Lay Lay’s managers realize, know, appreciate & are grateful for her. Lay as well. My inner action w/ a manager there today (white male) was not good, he was very rude & annoyed to be there, demonstrating he is unapproachable. There was a 3rd young lady that was so sweet and helpful as well but this post cut it off . I’d like to complement her as well but can’t remember her name now. If anyone reads this that knows her name please chime in. And I must add I learned all 3 ladies get a ride to and from work there from a county nearly a hour away. Sadly when I was leaving a shift change happened and the new manager coming in was unprofessional and demeaning to a couple of them immediately was hard to watch. Ok I’m done Google review ….that was way too much maybe I should stick to not making reviews
Atmosphere: 5
Food: 3
Service: 5
Tom Jowers
Nope sorry. Let's try again for a better review at some point in the future. Problem 1: the dining room had NO heat. Therefore no comfortable climate control. Problem 2: Spent 15 minutes waiting for fast food service. I'd rather chosen a sit down restaurant with table service.
Complaint statement: Hey management, you could do better. A LOT better.
Atmosphere: 1
Food: 2
Service: 1
Drew A
scrumdidilyumpcouis, johny in the back did put his wingus in da milkshake though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Marvel Happy Meal Toys
Tina Wright
Pancakes and eggs
KW
Food was fresh, fries were straight out of the deep fryer and super fresh. Employees are always friendly and prompt. Always busy so be patient please.
Come on now. McDonald's is McDonald's wherever you go. At least they got that going for them. It's pretty much the same anywhere you go
Atmosphere: 3
Food: 3
Service: 3
Alex
Thee food wasn't bad. The sandwich tastes like every other fast food chicken sandwich. The fries were delicious. The chicken nuggets were not good; I don't understand the hype. It was really cheap. Nuggets, fries, drink, and sandwich. All for five bucks. Not bad!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
Willow Earth
Always a long wait for bad food. Tastes so bad. You will be solicited by a non housed person and they will be rude when you politely decline to feed them. Staff need to clear out people going around the dining room asking for handouts.
Atmosphere: 1
Food: 2
Service: 2
Sage Bowyer
Best McDonald's in C'Ville
Atmosphere: 5
Food: 5
Service: 5
Savanna McCauley
The young lady at the window around 6:45 was super sweet and very respectful. As for the food. It was horrible the cheeseburgers tasted old. The chicken nuggets were hard as a rock, way over cooked. Frustrating to spend $40+ on food for it to be so nasty.
Tired of the ice cream machine ALWAYS being down I have never been able to get ice cream here because it's always down, just take it off the menu at thispoint
Atmosphere: 1
Food: 1
Service: 1
Dont expect a full cup of soda if you get light ice. Lady told me the empty space at the top is where the ice is supposed to be.
Atmosphere: 5
Food: 5
Service: 1
Absolute terrible McDonald’s. Food is awful. Grease is never changed. Do not recommend this location to anyone
Atmosphere: 1
Food: 1
Service: 1
Got through the drive-thru quickly, and the food was tasty. However, the order taker used a sneaky upsell tactic, trying to get me to buy a larger coffee when I had clearly asked for a meal by number. Dude, it’s breakfast—I’m not caffeinated yet, not thinking clearly, and definitely NOT in the mood for games. If I ask for a number two meal, I want it the way it comes, not a sales pitch to squeeze a few extra cents of profit out of me for the corporation. I could maybe understand if you earned a commission, but you’re not—you’re just lining the pockets of corporate executives while the rest of us are doing our best in a tough economy. Please, just stop.
Food: 5
Service: 3
The experience I had today at this location at first started out very slow, due to a long waiting time on the food I had preordered online. While waiting & waiting inside this location my experience changed from patiently waiting to great. One of the employees Ala’jah truly brightened up my day while providing me wonderful customer service she also assisted another employee A’laiyah in providing me wonderful service as well. I made sure to get both ladies names, Ala’jah (Lay Lay) & A’laiyah (Lay) , I really hope I have gotten their names correctly. Ala’jah is above & beyond good customer service . I can absolutely say I have never had a McDonals visit anywhere in my life that really as I said, brightened up my day.
I am ordinarily someone who doesn’t take the time to post reviews today however, I made sure that I wrote one as it’s deserved.
Lay Lay up front on the register really has big things coming to her in her future. She is professional, caring, has amazing skills working with the public, is kind, her customer service is entirely excellent, she makes you feel that you are cared about as a customer, as well as a person & demonstrated the ability to meet your needs. She is politely accommodating, she made sure my order was exactly right. She even helped me carry my drinks to the car because I had told her I have had a back surgery recently in conversation (not even asking for help.) Other employees look to her for guidance, their feedback is visibly shown to appreciate her knowledge & kindness. Lay had such a kind helpful demeanor, also a valuable employee.
I really hope Lay Lay’s managers realize, know, appreciate & are grateful for her. Lay as well.
My inner action w/ a manager there today (white male) was not good, he was very rude & annoyed to be there, demonstrating he is unapproachable.
There was a 3rd young lady that was so sweet and helpful as well but this post cut it off . I’d like to complement her as well but can’t remember her name now. If anyone reads this that knows her name please chime in. And I must add I learned all 3 ladies get a ride to and from work there from a county nearly a hour away. Sadly when I was leaving a shift change happened and the new manager coming in was unprofessional and demeaning to a couple of them immediately was hard to watch. Ok I’m done Google review ….that was way too much maybe I should stick to not making reviews
Atmosphere: 5
Food: 3
Service: 5
Nope sorry. Let's try again for a better review at some point in the future.
Problem 1: the dining room had NO heat. Therefore no comfortable climate control.
Problem 2: Spent 15 minutes waiting for fast food service. I'd rather chosen a sit down restaurant with table service.
Complaint statement: Hey management, you could do better. A LOT better.
Atmosphere: 1
Food: 2
Service: 1
scrumdidilyumpcouis, johny in the back did put his wingus in da milkshake though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Marvel Happy Meal Toys
Pancakes and eggs
Food was fresh, fries were straight out of the deep fryer and super fresh. Employees are always friendly and prompt. Always busy so be patient please.
Atmosphere: 5
Food: 4
Service: 5
Absolutely worthless
Restaurantji Recommends
Come on now. McDonald's is McDonald's wherever you go. At least they got that going for them. It's pretty much the same anywhere you go
Atmosphere: 3
Food: 3
Service: 3
Thee food wasn't bad. The sandwich tastes like every other fast food chicken sandwich. The fries were delicious. The chicken nuggets were not good; I don't understand the hype. It was really cheap. Nuggets, fries, drink, and sandwich. All for five bucks. Not bad!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
Always a long wait for bad food. Tastes so bad. You will be solicited by a non housed person and they will be rude when you politely decline to feed them. Staff need to clear out people going around the dining room asking for handouts.
Atmosphere: 1
Food: 2
Service: 2
Best McDonald's in C'Ville
Atmosphere: 5
Food: 5
Service: 5
The young lady at the window around 6:45 was super sweet and very respectful. As for the food. It was horrible the cheeseburgers tasted old. The chicken nuggets were hard as a rock, way over cooked. Frustrating to spend $40+ on food for it to be so nasty.
Atmosphere: 3
Food: 1
Service: 4
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