Shadwells Restaurant

Had reservations for 7pm on New Years Eve. When we arrived a little before 7, the hostess told us they had seated too many walk-in guests and our wait would be at least an hour; completely unapologetic. We ended up scrambling to find another restaurant.On a related note, I highly recommend Sedona Taphouse near Barracks Shopping Center…

Food quality is poor. At any price our fried chicken, sides, and chicken sandwich would be considered poor quality. Hostess and wait staff were fine. Too bad since the building and location are very nice... Won’t return.

Shadwell's is going through a slump: the food on the reduced menu is fine, but there seems to be a service breakdown -- long wait to get seated, longer wait to have the order taken, incredibly long wait to be served, and the wait to catch the wait staff to have what they forgot to bring the first pass by the table. Yup, things are tough these days, but, despite the good but overpriced food, I hate to have to beg for service. Add that despite the request that one enter with a mask, most people did not. Maybe after the current state of life has changed, if Shadwell's is still around, I might give it a shot, but the limited menu, the poor service, and the management's willingness to ignore its own rules pretty one takes this off my list.

My spouse and I were traveling and stayed at nearby motel. Shadwells was recommend. We liked it so well we ate there two nights. The first night our food and server was excellent, He was very attentive to our needs and answered any questions about the menu. The second night our waitress was terrible. We had to ask twice for items she should have brought the first time. This seemed to take her forever. We had to get her attention for refills and anything else we wanted. It seemed she was busy at the bar joking with the guys! Very dissatisfied! However, again the food was excellent. I

Watch out for online ordering. I ordered a hamburger for my father who was at the hospital. The first time it said it didn’t go through and so I reordered. I received one confirmation. When I arrived to pick it up, I was presented with two orders and billed twice. My only concern was to get a meal to my dad so I told them to give it away. Of course I was still billed. And the burger was over cooked.

Was seated quickly, sat for 20 minutes before another server came up to us from different station. She took order with drinks and food, 20 ministers later still no drinks. She brought them to us while getting the server for our table whom you couldn’t understand. Someone eventually brought our food which was good then another 20 minutes or so to get check. Bushiness was not busy or not could have understood wait times. Very disappointed

About on par with most chain restaurants --not inexpensive for what you get but the service was great

Food is good, but way overpriced. I got a full house salad added grilled chicken and the cheesesteak egg rolls and my meal was $32 just for one person. See photo of salad.

It was not bad but not great either. High lunch prices and moderately slow service. Food was good though.

Food was good, waitress was the worst. Took 10 minutes for someone to acknowledge us to be seated. Once seated I had asked before could I have a high chair, never brought me one, got up and went and got my own. Took forever to get our drinks and refills and same waitress brought us our food but never brought us silver ware, asked her for it and still never got it.... ended up having to go get our own silverware. To top it all off gratuity was already added so.no wonder she was lazy she didn't have to work for it!

Food was good, service was great. Some items are pricey. Atmosphere is pleasant and spacious.

Really enjoyed the Greens and Grain salad. She-crab soup and fried Virginia oysters were also a hit. Service slower than usual as they were short staffed.

Good food, however, front of house needs work! So very slow with the service which I know is because of the labor shortage. Thank goodness for our server Jasmine who made our night better!

excellent place, excellent staff, varied and very tasty food

Shadwells is a very nice place to grab a meal, a nice drink or kick up your dining repertoire. Convenient to businesses and Martha Jefferson hospital. The staff are friendly and attentive and the food is memorably delicious. Especially the crab cakes. If asked if you want a crab cake just say yes. I would share a photo but I ate my meal before I thought about it. You won't be disappointed. Go hungry.