Absolutely the NASTIEST WENDY in Charlottesville. The worst customer service imaginable. They need to be SHUT DOWN! I have never experience such terrible customer the way your employees feel ok with utterly disrespectful language to a consumer is beyond me!
Atmosphere: 1
Food: 1
Service: 1
Johnny June Rudisill
Hot mess!!!!! Spicy disaster!!!!!!
Drive thru was closed. Somebody was working on their back brakes? hub assembly in the parking lot. Tire off n tools spread out...did i crave the Wendy's fries this much??? Sure did!
Walked inside... there's a puppy running around. A woman , I'm assuming the lead grabbed it to carry back into the lobby. I had just paid for my hamburger & fries... I didn't get my phone out in time to video but I did get a video of the pup in the lobby. The lobby wasn't a shock, but the ceramic tile flooring behind the cash register....that made me pay attention!!! Napkin dispenser was empty. Ketchup was empty & after seeing the hawt mess, I didn't bother with ketchup.
This was my 2nd time in this restaurant & I highly doubt I'll be back.
Please train the staff in safe serve or customer service or at least cleanliness
Atmosphere: 1
Food: 4
Service: 3
Amanda Bower
Some people didn’t bother to show up to work so the manager was doing the best she could. My mobile order was ready fast tho.
Food: 4
Service: 4
Denise
Thanks for the great service!
Atmosphere: 5
Food: 5
Service: 5
Amy Masters
Everything was great. Drive thru was quick and efficient, and cost is about the same as other places. Inside was basically empty when I took my son to use the bathroom, but everything was clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Chicken Nuggets
Debra Vernon
Don't frequent drive thru..But did today an to my surprise..
ordered 2 salads, only 2 sides of double Wendy burgers only, asked for med lemonade..got chg for large, and 1 med orange dreamsicle Frosty. $44.00 !!!? ..... Wow that's quite a up change (inflation) in prices ...WONT GO THERE AGAIN for a meal.. maybe an occasional Frosty?. I'll save my money for Marigolds for a better dining atmosphere an experience.
Atmosphere: 1
Food: 3
Service: 3
Robert McMillan
Great service.
Atmosphere: 5
Food: 5
Service: 5
James R
Food was good. It's attached to a gas station so it's smaller on the inside.
Atmosphere: 4
Food: 5
Service: 4
joshua martin
Good laughs good food the orange cream was great
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator
ARCHIE JONES
Affordable food and great service you can't go wrong with
I got the baconnaditor and fries, I was the only customer there. The food was cold, and the place needed a sweeping .
Chevy harvey
Hit or miss all depends on the employees as much as employer. Example it’s definitely a corporation that should supply its chain with the proper amount of tomatoes. However it’s the employees job to inform you there isn’t any tomatoes before it becomes a surprise.I mean there’s a charge to add tomato but a middle finger if they run out and can’t provide you one on the sandwich you bought that “comes with it”Idk maybe I’m petty but for 40$ and having to toss out a Sandwich due to a cold pink center I’m super upset with my experience and wish I could get my wasted time and money back.Count your days Wendy’s!!!
Atmosphere: 1
Food: 1
Service: 3
Trish Gray
Food was horrible. Did not get our order correct. We had a long wait for the food. I do not recommend this particular
Absolutely the NASTIEST WENDY in Charlottesville. The worst customer service imaginable. They need to be SHUT DOWN! I have never experience such terrible customer the way your employees feel ok with utterly disrespectful language to a consumer is beyond me!
Atmosphere: 1
Food: 1
Service: 1
Hot mess!!!!! Spicy disaster!!!!!!
Drive thru was closed. Somebody was working on their back brakes? hub assembly in the parking lot. Tire off n tools spread out...did i crave the Wendy's fries this much??? Sure did!
Walked inside... there's a puppy running around. A woman , I'm assuming the lead grabbed it to carry back into the lobby. I had just paid for my hamburger & fries... I didn't get my phone out in time to video but I did get a video of the pup in the lobby. The lobby wasn't a shock, but the ceramic tile flooring behind the cash register....that made me pay attention!!! Napkin dispenser was empty. Ketchup was empty & after seeing the hawt mess, I didn't bother with ketchup.
This was my 2nd time in this restaurant & I highly doubt I'll be back.
Please train the staff in safe serve or customer service or at least cleanliness
Atmosphere: 1
Food: 4
Service: 3
Some people didn’t bother to show up to work so the manager was doing the best she could. My mobile order was ready fast tho.
Food: 4
Service: 4
Thanks for the great service!
Atmosphere: 5
Food: 5
Service: 5
Everything was great. Drive thru was quick and efficient, and cost is about the same as other places. Inside was basically empty when I took my son to use the bathroom, but everything was clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Chicken Nuggets
Don't frequent drive thru..But did today an to my surprise..
ordered 2 salads, only 2 sides of double Wendy burgers only, asked for med lemonade..got chg for large, and 1 med orange dreamsicle Frosty.
$44.00 !!!? ..... Wow that's quite a up change (inflation) in prices ...WONT GO THERE AGAIN for a meal.. maybe an occasional Frosty?. I'll save my money for Marigolds for a better dining atmosphere an experience.
Atmosphere: 1
Food: 3
Service: 3
Great service.
Atmosphere: 5
Food: 5
Service: 5
Food was good. It's attached to a gas station so it's smaller on the inside.
Atmosphere: 4
Food: 5
Service: 4
Good laughs good food the orange cream was great
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator
Affordable food and great service you can't go wrong with
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Probably the best Wendy's I've ever had.
Good service, good
Food: 5
Service: 5
I got the baconnaditor and fries, I was the only customer there. The food was cold, and the place needed a sweeping .
Hit or miss all depends on the employees as much as employer. Example it’s definitely a corporation that should supply its chain with the proper amount of tomatoes. However it’s the employees job to inform you there isn’t any tomatoes before it becomes a surprise.I mean there’s a charge to add tomato but a middle finger if they run out and can’t provide you one on the sandwich you bought that “comes with it”Idk maybe I’m petty but for 40$ and having to toss out a Sandwich due to a cold pink center I’m super upset with my experience and wish I could get my wasted time and money back.Count your days Wendy’s!!!
Atmosphere: 1
Food: 1
Service: 3
Food was horrible. Did not get our order correct. We had a long wait for the food. I do not recommend this particular
Atmosphere: 1
Food: 1
Service: 1
Loading...