Chili's Grill & Bar
$ • Tex-Mex, Bars, American
Hours:
237 S Battlefield Blvd, Chesapeake
(757) 546-3626
About Chili's
Customers' Favorites
Chili's Reviews
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Today we visited Chilis to celebrate our grandma’s birthday. The restaurant was busy for 2:45 on a Saturday but wasn’t a problem. Our waiter was good. The woman who brought the food out was so kind and overheard that my grandma’s steak was overdone. Not 10 minutes later she brings her a whole new meal with a much better steak. She went above and beyond and it made our experience a lot better. Thank you! She didn’t have a name tag otherwise I’d mention her name.
Wouldn't even let us sit at the bar and order a drink during our half an hour wait time.
not a good experience tonight. service was severely lacking. we ordered 2 soups with our meals. mine came with one. one came out quick but one never showed. server finally checks on us and realized he never added the extra soup. he adds it and it comes out the same time as the meal. he never came back to our table again. we saw him checking his other tables but never once came back to us to check out how bout food was refill drinks etc. our tip reflected his performance and I...read full review
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 4PM |
| Thursday | Closed |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
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Chili's Grill & Bar offers good food, with crispy and hot dishes as expected from a chain. While some drinks, such as the espresso martini and watermelon margarita, received negative reviews, many customers appreciate the food quality. The staff is notable for their exceptional service, with one manager, Rashaud, going above and beyond to address concerns and ensure a positive experience. The 3 for Me deal's Chicken Bacon Ranch Quesadilla was underwhelming, but loaded potato soup, nachos, chicken quesadilla, and kids' chicken tender dinner were enjoyed by some reviewers.
Many customers have experienced timely service and accurate orders, with one reviewer highlighting the staff’s attention to detail, such as ensuring drinks were served without ice. However, some have faced longer wait times, with reports of slow service during busy periods. Overall, the commitment to customer service and the quality of food make this Chili's location a favorite for regular visitors.