⭐️⭐️⭐️⭐️⭐️ Great experience from the time my family and I walked in the door. We go out to eat about 3 times a week and lately everywhere we have been going has just been OK (sometimes not so good). We live close to Franklin so we usually don't make our way to chesapeake Sq too often. WHEN I TELL YOU..this entire experience was the best we have had in over a year..my my my. The food was delicious and fresh...the service was on point and refreshing. Definitely will be making the drive to come back and enjoy this great experience again.
Atmosphere: 5
Food: 5
Service: 5
Lauryn R
To-Go order area is very slow. There should be someone assisting with pre-paid pick-up orders and a different person taking the to-go orders to make it more efficient. Line was almost out the door because everyone was waiting on a large family to order to-go. I went to the front area to see if they could just retrieve my order from the back (as I had just saw another do) and was told I had to wait in the to-go area until the family and 4 people before me went, just to pick-up an order that was already ready and paid for. Lady I interacted with was very rude and not personable. In the time it took her to go back and forth she could’ve just got the order.
Atmosphere: 5
Food: 5
Service: 1
Tim Farrell
The worst online ordering experience. App will tell you a time it will be ready, food won't be ready until an hour after that, this is my second time and both have been horrible
Atmosphere: 3
Food: 3
Service: 1
Susan Johnson
Chastity is a very attentive and pleasant server. 3 for Me menu rocks!!! Burger and Quesadilla options for us!
Atmosphere: 4
Food: 5
Service: 5
Ryan Folks
Great food, fast and accurate service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
Joshua L
Haven’t been to a Chili’s up here in years because of a few bad experiences, however I must say that they have certainly improved. My wife and I had dinner there and were very impressed with the change they had made.
The southwest egg rolls were phenomenal, and the cocktails were delicious. The burger was very juicy and delicious (for those of you who follow me know I don’t hand out that easily)and I tried for the first time roasted street corn which brings on a new challenge for corn. My wife went with the safe chicken crispers. I ate one because they were too hearty for her… very good and worth every penny.
We’re looking forward to going back again and trying out different menu items, but I must say I will go back there again.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries, Southwest Egg Rolls
Bernard Willis
Great food but unfortunately I got really sick after eating the fajitas. Not a blame game, just a word of precaution. Make sure the food is not cross contaminated. Otherwise great service and atmosphere!
Atmosphere: 5
Food: 3
Service: 5
Jade Oliver
Our waitress Brittany was magnificent. Literally can’t express it enough, she was fast, efficient, and very sweet. Food was amazing and came out fast, props to the cooks!!
I've been sleeping on Chili's! I was really impressed with the service and the quality of the food. The brisket burger is better than anything I've had in the area, really surprised. They have really good happy hour deals, too. I'll be coming here a lot more often.
Tonight we went to Chili’s for dinner. Our server, Melissa was very polite and attentive. It took awhile for us to get our meals and our server alerted the General Manager, Robert Broddaus who came to our table and apologized for the late meal. He then discounted our meal and gave us free dessert. That was so very kind. We were both surprised and appreciative of his gesture. Thank You Chili’s for a wonderful dinner and dessert!
Unfortunately, the service was very bad. When I entered, they took me to the table and they never attended to me, not even to take my order. I think that is in very bad taste.
Service: 1
Fred Rose
Lunch date with prompt friendly service
Atmosphere: 4
Food: 3
Service: 4
Ju Diamondz
Shneeka is always polite and caring and the food is always good
Atmosphere: 5
Food: 5
Service: 5
Dee Garrison
The manager Robert at the Chesapeake Square location is awesome!
Always enjoy the food and the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
⭐️⭐️⭐️⭐️⭐️ Great experience from the time my family and I walked in the door. We go out to eat about 3 times a week and lately everywhere we have been going has just been OK (sometimes not so good). We live close to Franklin so we usually don't make our way to chesapeake Sq too often. WHEN I TELL YOU..this entire experience was the best we have had in over a year..my my my. The food was delicious and fresh...the service was on point and refreshing. Definitely will be making the drive to come back and enjoy this great experience again.
Atmosphere: 5
Food: 5
Service: 5
To-Go order area is very slow. There should be someone assisting with pre-paid pick-up orders and a different person taking the to-go orders to make it more efficient. Line was almost out the door because everyone was waiting on a large family to order to-go. I went to the front area to see if they could just retrieve my order from the back (as I had just saw another do) and was told I had to wait in the to-go area until the family and 4 people before me went, just to pick-up an order that was already ready and paid for. Lady I interacted with was very rude and not personable. In the time it took her to go back and forth she could’ve just got the order.
Atmosphere: 5
Food: 5
Service: 1
The worst online ordering experience. App will tell you a time it will be ready, food won't be ready until an hour after that, this is my second time and both have been horrible
Atmosphere: 3
Food: 3
Service: 1
Chastity is a very attentive and pleasant server. 3 for Me menu rocks!!! Burger and Quesadilla options for us!
Atmosphere: 4
Food: 5
Service: 5
Great food, fast and accurate service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
Haven’t been to a Chili’s up here in years because of a few bad experiences, however I must say that they have certainly improved. My wife and I had dinner there and were very impressed with the change they had made.
The southwest egg rolls were phenomenal, and the cocktails were delicious. The burger was very juicy and delicious (for those of you who follow me know I don’t hand out that easily)and I tried for the first time roasted street corn which brings on a new challenge for corn. My wife went with the safe chicken crispers. I ate one because they were too hearty for her… very good and worth every penny.
We’re looking forward to going back again and trying out different menu items, but I must say I will go back there again.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fries, Southwest Egg Rolls
Great food but unfortunately I got really sick after eating the fajitas. Not a blame game, just a word of precaution. Make sure the food is not cross contaminated. Otherwise great service and atmosphere!
Atmosphere: 5
Food: 3
Service: 5
Our waitress Brittany was magnificent. Literally can’t express it enough, she was fast, efficient, and very sweet. Food was amazing and came out fast, props to the cooks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Molten Chocolate Cake, Chips & Salsa
I've been sleeping on Chili's! I was really impressed with the service and the quality of the food. The brisket burger is better than anything I've had in the area, really surprised. They have really good happy hour deals, too. I'll be coming here a lot more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwestern Eggrolls
Restaurantji Recommends
Tonight we went to Chili’s for dinner. Our server, Melissa was very polite and attentive. It took awhile for us to get our meals and our server alerted the General Manager, Robert Broddaus who came to our table and apologized for the late meal. He then discounted our meal and gave us free dessert. That was so very kind. We were both surprised and appreciative of his gesture. Thank You Chili’s for a wonderful dinner and dessert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili's Secret Sauce Burger
Unfortunately, the service was very bad. When I entered, they took me to the table and they never attended to me, not even to take my order. I think that is in very bad taste.
Service: 1
Lunch date with prompt friendly service
Atmosphere: 4
Food: 3
Service: 4
Shneeka is always polite and caring and the food is always good
Atmosphere: 5
Food: 5
Service: 5
The manager Robert at the Chesapeake Square location is awesome!
Atmosphere: 4
Food: 4
Service: 5
Loading...