Wendy's

Name: Wendy's
Address: 117 Hillcrest Pkwy, Chesapeake, Virginia, 23322, US
Telephone: (757) 421-3469
Price range: $
Rating: 2.2

$ • Fast Food, Burgers

Hours:
117 Hillcrest Pkwy, Chesapeake
(757) 421-3469

Menu Order Online

About Wendy's

Wendy's is a fast food restaurant located on a busy bypass road, known for its strengths and weaknesses. The staff is friendly and polite, contributing to a welcoming atmosphere. The bathrooms are clean, and there is plenty of parking available. The drive-thru operates at a good pace, making it convenient for customers. While the lobby is generally organized, it may not always be clean.

The dining area has been reported to have some cleanliness issues, with food found on the floor at times. However, recent reviews mention that the floors have been mopped and wiped down, creating a nicer environment. The kitchen cleanliness has raised concerns in the past, and the sound system still needs repair, as it often produces unintelligible noise.

Food quality is typically what customers expect from Wendy's. There was a noted instance of a burger having a pink center, indicating it might have been undercooked. One customer appreciated the accurate, hot, and fresh order they received during a busy lunch rush, highlighting good customer service. Although there have been some minor issues with side items, like chili being cold and missing toppings, overall experiences at this location are still positive. It is a kid-friendly restaurant, making it suitable for families, and it is wheelchair accessible. Despite some recent staffing challenges leading to longer lines, customers generally recommend this location, as long as they are prepared to wait.