McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
12530 Rte 1, Chester
(804) 748-9328
About McDonald's
Customers' Favorites
McDonald's Reviews
we got greasy raw burgers
Being "short-staffed" is not an acceptable excuse for closing the lobby [three] hours early, especially when the website explicitly tells customers it is open until 11:00 p.m. Why would you advertise hours to customers and then not honor the schedule posted on your website?
The bottom line is that if management strived toward "retention," staffing would not be a problem; if you can't fix your staffing problem, at least respect the customer by updating your website hours...read full review
we were in the drive thru to get my daughter a happy meal. it was 10:59, the lady said lunch isnt until 11. i told her it was 1 minute from 11 but she didnt care and refused to take our order.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5:30AM - 11PM |
| Sunday | 5AM - 11PM |
The McDonald's location is known for providing reliable service and hot, freshly prepared meals. The polite staff and comfortable atmosphere make it a popular choice for customers in the area. The morning crew is especially praised for their efficiency and friendly attitude, contributing to a positive dining experience. The restaurant offers a kid-friendly indoor playground and is wheelchair accessible, accommodating a wide range of guests. Customers often mention the excellent customer service, with the manager, Mary, being recognized for her kindness and dedication. The food quality remains high, with items like the Egg McMuffin and crispy hash browns being favorites. However, cleanliness issues have been noted, particularly with the outside and inside of the drink machine, and some concern about fry oil changes. Overall, this McDonald's provides a satisfying experience with friendly service and tasty menu options.