Starbucks

9865 Iron Bridge Rd, Chesterfield
(804) 310-4050

Recent Reviews

Brian Jones

Great Starbucks. Super friendly staff, drinks and food are almost always made right the first time, store is always clean and they strive to get you in and out as quickly as possible. That's all you can ask of a multi billion dollar chain.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Unicorn Frappuccino Blended Crème, Sausage Egg&Cheddar English Muffin, Petite Vanilla Bean Scone, Birthday Cake Pop, Iced Caramel Macchiato, Mango Dragon Fruit Refresher

Alexis Brown

The man at the drive through was so sweet. He remembered my name and complimented my hair. It makes me want to keep coming back.

Atmosphere: 5

Food: 5

Service: 5

Johnetta Roane

This is the most unorganized Starbucks I have been to.

Atmosphere: 4

Food: 3

Service: 1

davina stewart

Trapped in the drive thru line for 45 mins! Arrived at the window where I continued to wait an additional 10 mins for 1 venti cold brew, that they charge me for the second I pulled up for. Rude employees! Horrible coffee! Waste of time and money!!!

Atmosphere: 1

Food: 1

Service: 1

Suri

This is my go to store. Everyone is nice and welcoming. The baristas here are always on point. Best Starbucks in the area hands down.

Atmosphere: 5

Food: 5

Service: 5

danieee y

Employee Richard was EXTREMELY rude in the drive-thru today . On the headset when ordering he noticeably was getting annoyed that I had to change my order because they were out of what I had originally wanted & kept rushing me repeatedly asking anything else as if he was annoyed . Upon approaching the window he misunderstood that I wanted to use the stars on my account and the balance and kept telling me what the remaining balance was . I said yes there is a balance on the gold Starbucks card I’m trying to pay with . He didn’t say anything and turned around to the computer when he realized he misunderstood and then shoved the receipt through the window and closed it and walked away . I will not be a paying customer and be disrespected. Another employee came to the window to hand me the drinks and I asked for a refund and the manger and they froze . Richard issued the refund and handed me the receipt. I asked for the manager and he never said anything he just raised his hand confirming he was the manager . I asked again for the manager and he said yes that’s me , which probably was a lie . He proceeded to argue with myself and my fiancé about what had happened, not admitting or acknowledging or apologizing for any wrong or that he misunderstood he was to use the stars for one drink like we said and the remaining balance was to be taken from the card , like we said . Unacceptable behavior in customer service , you never know who knows who . The only reason I did not pursue the complaint was because my newborn was in the car !

J Burt

I'd rather go to a small coffee shop. Better quality and prices. But the service at this location was good.

Atmosphere: 3

Food: 3

Service: 4

Beth Robbins

I only got coffee. It was hot and tasty. Lots of space. Clean tables and seating area.

Atmosphere: 5

Service: 5

Annabelle E.

The service here absolutely sucks. I have gone multiple times and the baristas are slow and take FOREVER. Just tried to get Coffee with my family on a Saturday and as we are walking in we are told they are no longer taking orders because they are backed up. They were still taking drive thru though, even though they "weren't taking anymore orders". I don't recommend this location

Miguel

Service was fast and friendly not much to sayUpdate 9/4They won't tell you when they're out of fruit for your refresher and will charge you full price anyways they gave me like 5 pieces passion fruit

Food: 1

Service: 5

Clinton W.

Took my order wrong. Slowest Starbucks I've ever ordered. Unapologetic crew who blamed online ordering for their inability to manage the lobby.

Xander Ragnauth

I'm writing this review at least 35 minutes after placing 1 drink order inside. I've been here for over an hour in total. I still haven't gotten my drink and I've been the only person inside this pace for the last 15 minutes. They have a drive through which I know can slow down service in general, but a single trenti refresher with lemonade shouldn't take that long to make.

Atmosphere: 4

Food: 3

Service: 1

Donny Harris

By far the slowest Starbucks in the area. Not sure why that is, but if you try to go anytime after 4, you will spend 25+ minutes waiting for your drinks (even in the drive through). Drinks themselves are hit or miss, the quality is never consistent.

Atmosphere: 3

Food: 3

Service: 1

Jenn Wyche

I drive out of my way just to go to this Starbucks!!!! The service is amazing and they ALWAYS make my drinks just like I want them!!!

Atmosphere: 5

Food: 5

Service: 5

Willie Broyles

Awsome hot n fresh breakfast sandwich!

Atmosphere: 5

Food: 5

Service: 5

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