Wendy's
$ • Fast Food, Burgers
Hours:
6451 Centralia Rd, Chesterfield
(804) 318-1718
About Wendy's
Customers' Favorites
Wendy's Reviews
Cashier at the window is double-charging customers and denying it. Running cards for two different amounts. Manager didn’t seem to care but refunded in cash, with no apology. She tried to only give back the smaller amount (the correct order total) instead of the larger total that I was incorrectly charged for. When I went to get the refund, the car behind me (who was now at the window) said they were asked for their credit card twice too. Beware of this location because they...read full review
This Wendy's is a nightmare. The manager stood at the counter and chatted up a customer for almost 15 minutes. During this time the other employees had to work around her, trying to help customers. The manager didn't do a single thing except chat up her friend while the line was out the door. The manager did not do anything to help the other employees. Not a place I would want to work.
super slow. cold food. orders never right. i stopped going until tonight when there were only two people in the drive through. got a chicken sandwich and it was slimy/chewy. tasted like it wasnt cooked ! this location will never get my business again.
Ratings
Menu
Hours
| Monday | 6:30AM - 1AM |
| Tuesday | 6:30AM - 1AM |
| Wednesday | 6:30AM - 1AM |
| Thursday | 6:30AM - 1AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 6:30AM - 1AM |
Wendy's is a restaurant that takes food allergies seriously, but may make mistakes. Service is generally friendly and efficient, with many customers being greeted with a smile. The menu is limited, with no baked potatoes available and Frosties options are few, but management is willing to make things right. However, the restaurant can sometimes be messy, with dirty tables and sticky floors, and long lines may lead to slow service. Some customers have experienced issues such as mold or dirt in the ice, which has turned them off from returning. In one instance, a manager reached out to help resolve a problem with the ice machine, showing care and compassion. Overall, Wendy's is a place where the food is often delicious and the staff friendly, but cleanliness and speed can sometimes be a concern.