It's permanently closed, but still shows up as an active location.
Atmosphere: 1
Food: 1
Service: 1
Alayna Bone
Permanently closed
Francesca dominguez
Permeantly closed no more dairy Queen at this location
Ricky Gormley
There is no dairy queen at this location
valerie zimmerman
PERMANENTLY CLOSED
Modesto Delgado
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Merrill Hartman
Delicious chicken strips. Short staffed for lunchtime.
Atmosphere: 4
Food: 4
Service: 4
Marsha Lawhorn
It took 20 mins for the lone worker to take my order due to the fact she was working making food for mobile orders and whatever, manager was playing slot machine. Got to give a shout out to Barbara for THE EXCELLENT customer service for greeting me, apologies for how long it was taking, taking my order and cooking a great breakfast and doing this ALL BY HERSELF with a smile on her face!
Atmosphere: 2
Food: 5
Service: 5
Robin Mims
Good not great Dairy Queen. They are improving each time I go there. I think it's under new mgmt.
Atmosphere: 3
Food: 4
Service: 3
Glenny
Wish I could give no stars my husband ordered through the app and the app defaulted his pick up location 45 min away. So of course he needed to cancel the order, there is no feature in the app to do that. The app said order complete, and paid for and it was pending on our account. It advises to call the store to cancel. We call the store 4 times because I was not satisfied with " we never received any orders". She never once asked our name, the order number or anything jus said we didn't receive it. After my 4th call she looks in to her system and asked me what the items order was and miraculously she found the order they never received or started to prepare. Almost 2 hrs in. The person were rude, unprofessional and no knowledge of operations. She said " I dont use the app" "call headquarters" " go in the app to cancel" I cant tell you what to do we didnt get any order". I prompted her to ask questions like what was the ordered items, order confirmation name . And wow and behold it poppped up. Still no satisfaction because according to her the app is new to their store they cant cancel app orders despite the app telling you to call them to cancel and no manager is on to cancel it. Then she never took our information to hand to a a manager for when they report the next day. "It got lost" according to the other staff who took the phone away from her. DQ I WOULD LIKE MY FUNDS REFUNDED AS WE NEVER RECEIVED AND ORDER and according to your staff NEITHER did they
Wish I could give no stars my husband ordered through the app and the app defaulted his pick up location 45 min away. So of course he needed to cancel the order, there is no feature in the app to do that. The app said order complete, and paid for and it was pending on our account. It advises to call the store to cancel. We call the store 4 times because I was not satisfied with " we never received any orders". She never once asked our name, the order number or anything jus said we didn't receive it. After my 4th call she looks in to her system and asked me what the items order was and miraculously she found the order they never received or started to prepare. Almost 2 hrs in. The person were rude, unprofessional and no knowledge of operations. She said " I dont use the app" "call headquarters" " go in the app to cancel" I cant tell you what to do we didnt get any order". I prompted her to ask questions like what was the ordered items, order confirmation name . And wow and behold it poppped up. Still no satisfaction because according to her the app is new to their store they cant cancel app orders despite the app telling you to call them to cancel and no manager is on to cancel it. Then she never took our information to hand to a a manager for when they report the next day. "It got lost" according to the other staff who took the phone away from her. DQ I WOULD LIKE MY FUNDS REFUNDED AS WE NEVER RECEIVED AND ORDER and according to your staff NEITHER did they
Bb
Staff seem like they don't want to work there almost like there doing you a favor by being there, just bad attitudes, I will never be back again.
Jack Dfamily
Great place
Anthony Wells
Horrible. Workers do not care about customers. Wait in line then find they don't have items in stock. They should just close the place down.
Danny Crawford
Crozet Location Is Amazing! The (GM) Manager Specifically Does A Hell Of A Job!
It's permanently closed, but still shows up as an active location.
Atmosphere: 1
Food: 1
Service: 1
Permanently closed
Permeantly closed no more dairy Queen at this location
There is no dairy queen at this location
PERMANENTLY CLOSED
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Delicious chicken strips. Short staffed for lunchtime.
Atmosphere: 4
Food: 4
Service: 4
It took 20 mins for the lone worker to take my order due to the fact she was working making food for mobile orders and whatever, manager was playing slot machine. Got to give a shout out to Barbara for THE EXCELLENT customer service for greeting me, apologies for how long it was taking, taking my order and cooking a great breakfast and doing this ALL BY HERSELF with a smile on her face!
Atmosphere: 2
Food: 5
Service: 5
Good not great Dairy Queen. They are improving each time I go there. I think it's under new mgmt.
Atmosphere: 3
Food: 4
Service: 3
Wish I could give no stars my husband ordered through the app and the app defaulted his pick up location 45 min away. So of course he needed to cancel the order, there is no feature in the app to do that. The app said order complete, and paid for and it was pending on our account. It advises to call the store to cancel. We call the store 4 times because I was not satisfied with " we never received any orders". She never once asked our name, the order number or anything jus said we didn't receive it. After my 4th call she looks in to her system and asked me what the items order was and miraculously she found the order they never received or started to prepare. Almost 2 hrs in. The person were rude, unprofessional and no knowledge of operations. She said " I dont use the app" "call headquarters" " go in the app to cancel" I cant tell you what to do we didnt get any order". I prompted her to ask questions like what was the ordered items, order confirmation name . And wow and behold it poppped up. Still no satisfaction because according to her the app is new to their store they cant cancel app orders despite the app telling you to call them to cancel and no manager is on to cancel it. Then she never took our information to hand to a a manager for when they report the next day. "It got lost" according to the other staff who took the phone away from her. DQ I WOULD LIKE MY FUNDS REFUNDED AS WE NEVER RECEIVED AND ORDER and according to your staff NEITHER did they
Restaurantji Recommends
Wish I could give no stars my husband ordered through the app and the app defaulted his pick up location 45 min away. So of course he needed to cancel the order, there is no feature in the app to do that. The app said order complete, and paid for and it was pending on our account. It advises to call the store to cancel. We call the store 4 times because I was not satisfied with " we never received any orders". She never once asked our name, the order number or anything jus said we didn't receive it. After my 4th call she looks in to her system and asked me what the items order was and miraculously she found the order they never received or started to prepare. Almost 2 hrs in. The person were rude, unprofessional and no knowledge of operations. She said " I dont use the app" "call headquarters" " go in the app to cancel" I cant tell you what to do we didnt get any order". I prompted her to ask questions like what was the ordered items, order confirmation name . And wow and behold it poppped up. Still no satisfaction because according to her the app is new to their store they cant cancel app orders despite the app telling you to call them to cancel and no manager is on to cancel it. Then she never took our information to hand to a a manager for when they report the next day. "It got lost" according to the other staff who took the phone away from her. DQ I WOULD LIKE MY FUNDS REFUNDED AS WE NEVER RECEIVED AND ORDER and according to your staff NEITHER did they
Staff seem like they don't want to work there almost like there doing you a favor by being there, just bad attitudes, I will never be back again.
Great place
Horrible. Workers do not care about customers. Wait in line then find they don't have items in stock. They should just close the place down.
Crozet Location Is Amazing! The (GM) Manager Specifically Does A Hell Of A Job!
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