My food was great. Everything was hot and ready. I think I'll start coming to this one instead of piney forest. Alittle on the high price but it was ok.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Joel Overly
Very hood and the ***ker forgot my extra gravey.
Service: 1
Bnon Millz
It would be alot better if they kept a steady supply of chicken. Seems like they run out of stock too quickly
Atmosphere: 3
Food: 3
Service: 2
LEE PARKER (TEAMPARKER OUTDOORS)
One of the best run KFC’s i have ever been to. Chicken was delicious, restaurant was spotless and the staff was courteous. Manager really works well and appreciates her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Marie
I went through drive thru on memorial drive worst service I have ever had my food was cold then I paid for a 12 piece meal my sides were wrong and I only got 8 pieces of chicken tried calling no one
Food: 1
Service: 1
Courtney Robinson
I don't mind paying for food cause I got to eat, probably one of my favorite things to do. But when can we start getting refunds for the food being poor in quality. KFC is well known for their chicken and this was not satisfying. Biscuits were hard. The entire meal just sucked! Should be no stars but google hasn't made that an option yet.
Food: 1
T. R.Jeffers
I ordered a 20 fill up with a side of Mac and cheese and i received old dry chicken and no Mac and cheese ,which I paid for they only had breast and thighs not what IS advertised on the menu everything I go my order is wrong what kind of service is this I shouldn't have to check my order when leaving I should be correct from the start.NEVER GOING TO KFC AGAIN I AM DONE TIRED OF WASTING MY HARD EARNED MONEY FOR TERRIBLE SERVICE AND OVERCOOKED FOODWHAT HAPPEN TO THE KFC IT WAS ONCE THE BEST?
Atmosphere: 1
Food: 1
Service: 1
L Randolph
First and foremost the employees on the Frontline of the operation are not experienced with menu and options. During my visit the menu stated one price and I was charged another, the general manager made that correction and down hill from there. After arriving at home I realized my order was incorrect, after ailing back 3 times the shift manager answered ( not the general manager) who is the one who processed the order incorrectly. All she did was make excuses of what was keyed in by the cashier and I placed the order back to the GM during the price change process. So did they both hear my order wrong or did you just make a mistake and not have the leadership skills to own your mistake. Leadership training would be a great place to stand and then train up the employees on the Frontline!!
Suvie Yana
Ordered online for pick up. Drove in pick up time was 6:05pm-6:08pm. So we sat down and waited for our order to come out. We get the notification that its ready and wait 10 more minutes and got in line because our food still wasn't in the take out window. When we got to the front we were told it wasn't even in yet (they couldn't find our order) we read off the exact order and the order # was told our they didn't have the order. We read off the adress and confirmed we were in the right location.We waited an hour in store to get our order. After an 11 hour drive and moving all day we just wanted something fast and filling. Instead we got to watch the 45-50 people that have walked in or drove thru get their food and leave happy and quickly. They came back and still couldn't find our order it took 3 people to find (1 being the manager on shift).the kid on register found it with the order # after doing some searching and They immediately started making our order. Apparently it was marked as done but never made or given to someone else.Our soft drinks were flat and watered-down the sweet tea was old and bitter. I was going back and forth on if I was too harsh with my rating but it seems like we are not the only people that have had these exact same problems. It took us longer to get our food than if we just went to a sit down restaurant or if I had just unpacked the kitchen and cooked.The 2 stars is because our food came out piping hot which is appreciated.we walked out to our car and it was 7:08pm a full hour later.Parking: Busy
Friendly customer service, greeted as i entered with a smile and " welcome to KFC " , and the food was hot and delicious. Awesome experience kudos to KFC Team on Memorial Dr.
Atmosphere: 5
Food: 5
Service: 5
Amanda Elllen Adkins
Only there for the nuggets I'm
Atmosphere: 1
Food: 4
Service: 1
Rick Martin
This restaurant is very unprofessional. The last two times I was there, my soft drink was flat as water and today the worker handed me my cup, straw, and my card in the same hand. Obviously,. They need training and to pay attention to the quality of their food and beverages. I kept going back hoping for a better experience, but I'm done. I won't be back.
Atmosphere: 2
Food: 2
Service: 2
Tracy Johnson
I would like to thank Catrina the store manager for making my experience well worth the wait. She has great customer service as well as a personality that becomes her position. The chicken livers were fresh & tasty. I appreciate your efforts to make a faithful customer happy!
My food was great. Everything was hot and ready. I think I'll start coming to this one instead of piney forest. Alittle on the high price but it was ok.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Very hood and the ***ker forgot my extra gravey.
Service: 1
It would be alot better if they kept a steady supply of chicken. Seems like they run out of stock too quickly
Atmosphere: 3
Food: 3
Service: 2
One of the best run KFC’s i have ever been to. Chicken was delicious, restaurant was spotless and the staff was courteous. Manager really works well and appreciates her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I went through drive thru on memorial drive worst service I have ever had my food was cold then I paid for a 12 piece meal my sides were wrong and I only got 8 pieces of chicken tried calling no one
Food: 1
Service: 1
I don't mind paying for food cause I got to eat, probably one of my favorite things to do. But when can we start getting refunds for the food being poor in quality. KFC is well known for their chicken and this was not satisfying. Biscuits were hard. The entire meal just sucked! Should be no stars but google hasn't made that an option yet.
Food: 1
I ordered a 20 fill up with a side of Mac and cheese and i received old dry chicken and no Mac and cheese ,which I paid for they only had breast and thighs not what IS advertised on the menu everything I go my order is wrong what kind of service is this I shouldn't have to check my order when leaving I should be correct from the start.NEVER GOING TO KFC AGAIN I AM DONE TIRED OF WASTING MY HARD EARNED MONEY FOR TERRIBLE SERVICE AND OVERCOOKED FOODWHAT HAPPEN TO THE KFC IT WAS ONCE THE BEST?
Atmosphere: 1
Food: 1
Service: 1
First and foremost the employees on the Frontline of the operation are not experienced with menu and options. During my visit the menu stated one price and I was charged another, the general manager made that correction and down hill from there. After arriving at home I realized my order was incorrect, after ailing back 3 times the shift manager answered ( not the general manager) who is the one who processed the order incorrectly. All she did was make excuses of what was keyed in by the cashier and I placed the order back to the GM during the price change process. So did they both hear my order wrong or did you just make a mistake and not have the leadership skills to own your mistake. Leadership training would be a great place to stand and then train up the employees on the Frontline!!
Ordered online for pick up. Drove in pick up time was 6:05pm-6:08pm. So we sat down and waited for our order to come out. We get the notification that its ready and wait 10 more minutes and got in line because our food still wasn't in the take out window. When we got to the front we were told it wasn't even in yet (they couldn't find our order) we read off the exact order and the order # was told our they didn't have the order. We read off the adress and confirmed we were in the right location.We waited an hour in store to get our order. After an 11 hour drive and moving all day we just wanted something fast and filling. Instead we got to watch the 45-50 people that have walked in or drove thru get their food and leave happy and quickly. They came back and still couldn't find our order it took 3 people to find (1 being the manager on shift).the kid on register found it with the order # after doing some searching and They immediately started making our order. Apparently it was marked as done but never made or given to someone else.Our soft drinks were flat and watered-down the sweet tea was old and bitter. I was going back and forth on if I was too harsh with my rating but it seems like we are not the only people that have had these exact same problems. It took us longer to get our food than if we just went to a sit down restaurant or if I had just unpacked the kitchen and cooked.The 2 stars is because our food came out piping hot which is appreciated.we walked out to our car and it was 7:08pm a full hour later.Parking: Busy
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich
Great place to eat.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Friendly customer service, greeted as i entered with a smile and " welcome to KFC " , and the food was hot and delicious. Awesome experience kudos to KFC Team on Memorial Dr.
Atmosphere: 5
Food: 5
Service: 5
Only there for the nuggets I'm
Atmosphere: 1
Food: 4
Service: 1
This restaurant is very unprofessional. The last two times I was there, my soft drink was flat as water and today the worker handed me my cup, straw, and my card in the same hand. Obviously,. They need training and to pay attention to the quality of their food and beverages. I kept going back hoping for a better experience, but I'm done. I won't be back.
Atmosphere: 2
Food: 2
Service: 2
I would like to thank Catrina the store manager for making my experience well worth the wait. She has great customer service as well as a personality that becomes her position. The chicken livers were fresh & tasty. I appreciate your efforts to make a faithful customer happy!
Food: 5
Service: 5
Those women got it going on. They the
Atmosphere: 5
Food: 5
Service: 5