Freddy's Frozen Custard & Steakburgers

Did a drive thru order and after parking to the side to check my 2 burgers, found out that both were done incorrectly. I went inside the restaurant and spoke with manager Ramon. I explained to him what had happened, and without hesitation or delay, he re-did my order and made sure it was correct. Ramon was very polite and professional. I hope he is there the next time I visit Freddy's. Thank you Ramon!

Atmosphere: 4

Food: 5

Service: 5

one person at counter waiting on family of three who couldnt decide what to order and was taking a lot of time so I went to the drive-through. My bill was $5.17. I handed her $10.27 she gave me back five dollars. I told her that was incorrect. She walked away came back with somebody else who gave me an unfriendly lock and started arguing with me that they didn’t owe me that and I insisted that they were wrong that I had even commented that I was handing her the change first so that they would have changed he threw down the $.10 which I didn’t care about the $.10 it was the point of it with no thank you I’m sorry anything a manager needs to explain to their employees how to interact with customers

Atmosphere: 1

Food: 5

Service: 1

The food is always top notch and the manager is very understanding about dietary restrictions regarding pork. Always good food and good service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Chicken Sandwich, Fries

Greatest burger in the world. The manager and staff are really nice. They come to you and ask if all is good. Good work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger with Onion Rings, Burger, French Fries, Fries

The manager is very rude. Makes things hard for you.

Atmosphere: 1

Food: 1

Service: 1

I think I hit this place on an off day for their kitchen flow. My wife’s chicken tenders were good. However my burger was super cold. Maybe they made mine and were waiting for the tenders. Staff is friendly but a cold burger is the worst.

Food: 2

Service: 4

Recommended dishes: Burger

Was really enjoying my sundae when I took a big bite of chocolate syrup and pulled a big, fat, slimy hair out of my mouth. Really, really not good.

Great food and nice cream but very slow and confused service.

Atmosphere: 3

Food: 5

Service: 3

It was okay you can barely feel the meat and it's the overpriced also it's okay for the first timer but employees were very nice are really friendly.

Atmosphere: 4

Food: 3

Service: 5

Freddy's is usually pretty solid, but they let me down this time around. Sent me a coupon on the APP because I'm a fairly frequent (1x/week or so) customer. Coupon was for cheese curds, which is one of my favorite items, and I usually substitute the fries for the curds with every order. Came in Sunday night to try to get my fix before I head out for some travel. Unfortunately, I didn't end up eating there tonight because they did not have the curds in stock. Major bummer that I'm now relegated to the airport subway. Hoping for better next time around!

Atmosphere: 1

Food: 1

Service: 1

Amazing food and great people

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

If the Big Mac married a cheesteak, Freddie's burger would be their child. In a world of the same few drive-through options, Freddie's is a nice change of pace. And of course the milkshake was delicious and came in a nice small size that was made for the perfect treat.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burger

I’ve been going to Freddys for more than 8 years now. The food is great, but in recent years the cleanliness of the place has went downhill.

I Ordered a bacon and cheese, steak burger and I got an overcooked fried chicken sandwich and also, the women’s bathroom is disgusting The mirror was filthy there is toilet paper everywhere.

Atmosphere: 2

Food: 2

Service: 2

A pleasant place to eat a great burger!