Felt old and tired. Food was not nearly good enough for the hefty price tag. Bad value. Will not return.
Tonya
Not a fan of the changes on the menu. The Chang's chicken noodle soup and now the shrimp with lobster sauce are both gone. They added teriyaki chicken and teriyaki trio to the menu. The teriyaki tasted more like a very sweet pineapple sauce and tastes nothing like teriyaki. I had to send it back. The Mongolian beef is no longer flash fried and isn't crunchy anymore. And now they charge for the small bowl of crunchy noodles for your soup! Probably won't go back for a long while. The only good thing was the service. Our server was wonderful!
David
Loved PF Chang is we normally. we were surprised at the light traffic that was there at the time. Seems people are changing preferences of where to eat
Micki
We had a great experience at PF Chang's on New Year's Eve! Our server was very good and the food was delicious - it was a festive atmosphere - great way to ring in the New Year!
Bruce
Management completely failed to plan for Christmas Eve dinner and the waitstaff's attempts to adjust for it, while good hearted, fell short. First, we waited one hour past our reservation time to be seated because of over crowding. While this is perfectly acceptable for walk in dinning service, it is not for reservations. Especially as, per the hostess, the vast amount of patrons had reservations that evening--management knew how many were going to dine that evening. This was further exacerbated with the hostesses seeming inability to keep anyone updated on about when they would be seated and the lack of waiting seating. My wife had to stand for 30 minutes with a boot on, it would have been nice to have been offered a chair for her to sit. Second, because of kitchen delay, after being seated it took 45 minutes to get our entrees. While we got our appetizers quickly, the long wait between the two dragged the evening on and that delay was likely what was causing the lack of seating as it was happening to everyone. (Of note, it was annoying for management, while seating us, to ask us to only stay for only two hours after having us wait for one hour after our reservation time and the kitchen serving as the impetus for why people were not leaving.) Third, while the wait staff did everything they could to attempt to compensate during the meal, they still rushed everyone. As soon as we recived our entrees we were asked about the bill. We had to wave off the staff so we could order and enjoy desert on Christmas eve. Ultimately, it was our server that made the experience a fair one, he tried his best to accommodate and still keep his section moving. Our glasses were never empty for long and when we ordered items within his power to deliver, tea for example, he was quick. It would have been an unpleasant experience but for our service at the table.
Debbie
Our waiter was okay; no complaints there. The veggie egg rolls were very good but the crab wontons were tasteless as was the main entree that we shared. We had the honey chicken and it was flavorless. Won't be going back.
ayaan junaid
Worse management Experience today , walked inn and asked for table and the person at the counter so called manager and the lady was Racist , they told 45 minutes wait I booked online and it showed availability in next 20 minutes went again and the guy so called manger was super rude he said I can’t give you table as you already walked inn before and you can’t go again and make reservation again , The guy was super rude and could see he is Racist I asked for manager he said I am the higher authority as the lady next to him was also very rude never felt before racial profiling but these ppl made us feel and I left with my family he didn’t apologize or said anything hopefully if higher management see this please take action and I will be happy to provide more details with my contact information ….
Service: 1
Bob saro
The food is becoming more greasy abd suggy at this location. Fried crispy green beans was not crispy at all.
Atmosphere: 3
Food: 3
Service: 3
Lenora
Stopped by after work to wait out traffic. The service was great and the food was delicious. Very short wait time. Chicken lettuce wraps are always a good choice for an appetizer. The personal size chocolate peanut butter dessert was delicious.
Rochelle Berry
Had the Chefs Feast, which was a good portion for 2 people. Food came out hot and overall a good meal. Will be back.
Ally is such a great server. She’s so sweet and kind and you can tell she genuinely cares to give us the best service! Thanks ally!
Atmosphere: 4
Food: 4
Service: 5
Hayden Fitzgerald
Ally was the best server ever!!!
Atmosphere: 5
Food: 5
Service: 5
Aruzhan Aitkazy
Food was amazing and everyone was so welcoming especially our server Ally! I had the best experience with her, would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Hayden Heun
The rice was very dry on the sushi and the kung pao chicken was very disappointing as well. I really enjoy Asian food in general but was just extremely disappointed to pay 19 dollars for sushi and I could have gotten better for half the price at a grocery store or paid the same price and got a proper sushi spot. My expectations weren’t that high but I was just severely disappointed in the end. Service and atmosphere were great though
Atmosphere: 5
Food: 1
Service: 5
Madalyn Rozell
I applied here about a year ago ish. Worst interview experience I ever had. On top of that, while I was waiting for the manager, the hostess let this random stranger FOLLOW me into the restaurant and threaten me over something I had NO idea about. Interview was bland and felt extremely judged the whole time. I kindly asked the manager to walk me out to my car because I was genuinely scared. I felt embarrassed about asking and I was so overwhelmed already. He seemed annoyed and didn’t seem to take me seriously as he kept asking “is this your car? is this your car?” Dodged a hefty bullet with this specific location. Terrible people. I can see from the reviews that the service is no better either.
Felt old and tired. Food was not nearly good enough for the hefty price tag. Bad value. Will not return.
Not a fan of the changes on the menu. The Chang's chicken noodle soup and now the shrimp with lobster sauce are both gone. They added teriyaki chicken and teriyaki trio to the menu. The teriyaki tasted more like a very sweet pineapple sauce and tastes nothing like teriyaki. I had to send it back. The Mongolian beef is no longer flash fried and isn't crunchy anymore. And now they charge for the small bowl of crunchy noodles for your soup! Probably won't go back for a long while. The only good thing was the service. Our server was wonderful!
Loved PF Chang is we normally. we were surprised at the light traffic that was there at the time. Seems people are changing preferences of where to eat
We had a great experience at PF Chang's on New Year's Eve! Our server was very good and the food was delicious - it was a festive atmosphere - great way to ring in the New Year!
Management completely failed to plan for Christmas Eve dinner and the waitstaff's attempts to adjust for it, while good hearted, fell short. First, we waited one hour past our reservation time to be seated because of over crowding. While this is perfectly acceptable for walk in dinning service, it is not for reservations. Especially as, per the hostess, the vast amount of patrons had reservations that evening--management knew how many were going to dine that evening. This was further exacerbated with the hostesses seeming inability to keep anyone updated on about when they would be seated and the lack of waiting seating. My wife had to stand for 30 minutes with a boot on, it would have been nice to have been offered a chair for her to sit. Second, because of kitchen delay, after being seated it took 45 minutes to get our entrees. While we got our appetizers quickly, the long wait between the two dragged the evening on and that delay was likely what was causing the lack of seating as it was happening to everyone. (Of note, it was annoying for management, while seating us, to ask us to only stay for only two hours after having us wait for one hour after our reservation time and the kitchen serving as the impetus for why people were not leaving.) Third, while the wait staff did everything they could to attempt to compensate during the meal, they still rushed everyone. As soon as we recived our entrees we were asked about the bill. We had to wave off the staff so we could order and enjoy desert on Christmas eve. Ultimately, it was our server that made the experience a fair one, he tried his best to accommodate and still keep his section moving. Our glasses were never empty for long and when we ordered items within his power to deliver, tea for example, he was quick. It would have been an unpleasant experience but for our service at the table.
Our waiter was okay; no complaints there. The veggie egg rolls were very good but the crab wontons were tasteless as was the main entree that we shared. We had the honey chicken and it was flavorless. Won't be going back.
Worse management Experience today , walked inn and asked for table and the person at the counter so called manager and the lady was Racist , they told 45 minutes wait I booked online and it showed availability in next 20 minutes went again and the guy so called manger was super rude he said I can’t give you table as you already walked inn before and you can’t go again and make reservation again , The guy was super rude and could see he is Racist I asked for manager he said I am the higher authority as the lady next to him was also very rude never felt before racial profiling but these ppl made us feel and I left with my family he didn’t apologize or said anything hopefully if higher management see this please take action and I will be happy to provide more details with my contact information ….
Service: 1
The food is becoming more greasy abd suggy at this location. Fried crispy green beans was not crispy at all.
Atmosphere: 3
Food: 3
Service: 3
Stopped by after work to wait out traffic. The service was great and the food was delicious. Very short wait time. Chicken lettuce wraps are always a good choice for an appetizer. The personal size chocolate peanut butter dessert was delicious.
Had the Chefs Feast, which was a good portion for 2 people. Food came out hot and overall a good meal. Will be back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mongolian Beef, Sesame Chicken
Restaurantji Recommends
Ally is such a great server. She’s so sweet and kind and you can tell she genuinely cares to give us the best service! Thanks ally!
Atmosphere: 4
Food: 4
Service: 5
Ally was the best server ever!!!
Atmosphere: 5
Food: 5
Service: 5
Food was amazing and everyone was so welcoming especially our server Ally! I had the best experience with her, would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The rice was very dry on the sushi and the kung pao chicken was very disappointing as well. I really enjoy Asian food in general but was just extremely disappointed to pay 19 dollars for sushi and I could have gotten better for half the price at a grocery store or paid the same price and got a proper sushi spot. My expectations weren’t that high but I was just severely disappointed in the end. Service and atmosphere were great though
Atmosphere: 5
Food: 1
Service: 5
I applied here about a year ago ish. Worst interview experience I ever had. On top of that, while I was waiting for the manager, the hostess let this random stranger FOLLOW me into the restaurant and threaten me over something I had NO idea about. Interview was bland and felt extremely judged the whole time. I kindly asked the manager to walk me out to my car because I was genuinely scared. I felt embarrassed about asking and I was so overwhelmed already. He seemed annoyed and didn’t seem to take me seriously as he kept asking “is this your car? is this your car?” Dodged a hefty bullet with this specific location. Terrible people. I can see from the reviews that the service is no better either.
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