This place is subpar. Food was average, not worth the price. However, I will absolutely be coming back due to the service. Andrew did everything in his power to accommodate my family. I don’t think I’ve seen a server as personable, competent, and willing to fulfill our wants and needs. He seems to go out of his way in order to make us feel welcome, and that no task is too small. He even made our kids happy! Any request they had, he was on top of. Very attentive, respectful, and polite! Maybe this guy should be a manager….? He checked on us more than the actual managers did, even though he was clearly busy; I don’t think I saw a manager my entire time. I would have loved to praise him to a higher up. KEEP THIS GUY! I love the new lamps on the table, it gives a little more light, and makes me feel like I’m not in a dungeon. Host seemed very disinterested in helping, and very monotoned. Not necessarily how I want to feel when I walk in. Didn’t really feel welcome until our server came along.
Atmosphere: 3
Food: 3
Service: 5
Sarah H
Waited for an hour after our reservation time. Complete waste of time. If you have a special occasion or a business dinner don’t consider this place or you will be embarrassed (not on the the level of embarrassment PF Changs is). I already had low expectations for the food but they couldn’t seat our party for over an hour? We ended up just visiting Uncle Julio’s across the street.
Atmosphere: 1
Food: 1
Service: 1
Natalia Rivero
Last night we had the worst experience we’ve ever had at P.F. Chang’s. From the moment we sat down, things were off. The plates at our table were dirty, and after ordering drinks, my water arrived with gross things floating in it. When we politely told our waiter and asked for clean plates and a Coke instead of water, his attitude toward us completely changed—for the worse.
After that, he stopped checking on us and didn’t refill our drinks. We constantly had to wave him down for anything we needed. When our entrees arrived, we noticed the shrimp fried rice was somehow spicy, which was very strange. In our experience, fried rice is never spicy. When I mentioned it to the waiter, he said they “might’ve gone heavy-handed on the chili oil” and smirked about it, which felt very unprofessional.
We’ve been here several times before and have always had great food and service, so this experience was extremely disappointing from start to finish. This is not what we expected at all, especially from a place that’s always been amazing and delicious in the past.
Atmosphere: 1
Food: 1
Service: 1
Christian Pacheco
Definitely great. Waitress is super nice, gives you a chopstick hack. Food is a 10/10. Of you get an Indian waitress she is so nice!! 10/10 P.F. Chang’s
Atmosphere: 5
Food: 5
Service: 5
Lorena Danessi
Raquel was great!!! Super friendly and helpful!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Sandra Mora
Everything was wonderful. Our server Raquel was fabulous! She was super nice and helpful with everything regarding our meal. Food was wonderful as well!
Atmosphere: 5
Food: 5
Service: 5
Chance Clayville
P.F. Chang’s Orange Chicken is a reminder that a familiar dish can still feel special when it’s done with care. The chicken arrives perfectly crisp on the outside and tender inside, never oily or heavy. It’s generously coated in a glossy orange sauce that layers bright citrus, gentle sweetness, and a restrained heat that slowly wakes up the palate rather than overpowering it.
What makes this dish memorable is its balance. Nothing competes for attention—each element works in harmony, creating a flavor that feels both comforting and intentional. The sauce clings just enough, the texture stays satisfying to the last bite, and the dish feels polished rather than rushed.
As an establishment, P.F. Chang’s continues to justify its reputation. The atmosphere is refined yet approachable, the portions are generous, and the consistency speaks to a restaurant that values execution as much as experience. This Orange Chicken isn’t just enjoyable—it’s thoughtfully crafted, and it leaves a lasting impression that invites you back.
Atmosphere: 3
Food: 5
Service: 2
Colin Doyle
Great food and atmosphere - Raquel was very friendly
Atmosphere: 5
Food: 5
Service: 5
Bob Clark
Wonderful place ! Love the spicy chicken and Mongolian beef. Chicken lettuce wraps are great too.
Atmosphere: 4
Food: 5
Service: 5
Kimberly Newman
Pretty good food for a chain restaurant. Prefer the food at this location over others in the area.
The service and the food was wonderful. Our server took time to get to know us and talk to us about similar interests. We were there for New Year's Eve and he was upfront about wait times for bar drinks and communicated throughout the entire meal. We had dined at another location a few years back and had a bad experience but decided to give it another try. We're glad we did.
Tim LeMaster
Food was good, but not great. Service was great.
Atmosphere: 5
Food: 4
Service: 5
Mitch Spector
Don't go here...unless you dont mind an hour wait AFTER your reservation time. Management non-existant. Poor customer service. Plenty of other good food just a few steps away.
Service: 1
Richard
The bar and food service were overwhelmed by the number of people that were in the restaurant. The wait time to be seated was at least 30 minutes ( even with a reservation). It took 30 minutes to get drinks. And 90 minutes to get our food. Only a partial order that. Bottom line - the restaurant wasn't ready for the number of patrons the dined there on Christmas Eve.
Jen
The food and service were average. Probably will not return. The chain has been on a slow decline for several years.
This place is subpar. Food was average, not worth the price. However, I will absolutely be coming back due to the service. Andrew did everything in his power to accommodate my family. I don’t think I’ve seen a server as personable, competent, and willing to fulfill our wants and needs. He seems to go out of his way in order to make us feel welcome, and that no task is too small. He even made our kids happy! Any request they had, he was on top of. Very attentive, respectful, and polite! Maybe this guy should be a manager….? He checked on us more than the actual managers did, even though he was clearly busy; I don’t think I saw a manager my entire time. I would have loved to praise him to a higher up. KEEP THIS GUY! I love the new lamps on the table, it gives a little more light, and makes me feel like I’m not in a dungeon. Host seemed very disinterested in helping, and very monotoned. Not necessarily how I want to feel when I walk in. Didn’t really feel welcome until our server came along.
Atmosphere: 3
Food: 3
Service: 5
Waited for an hour after our reservation time. Complete waste of time. If you have a special occasion or a business dinner don’t consider this place or you will be embarrassed (not on the the level of embarrassment PF Changs is). I already had low expectations for the food but they couldn’t seat our party for over an hour? We ended up just visiting Uncle Julio’s across the street.
Atmosphere: 1
Food: 1
Service: 1
Last night we had the worst experience we’ve ever had at P.F. Chang’s. From the moment we sat down, things were off. The plates at our table were dirty, and after ordering drinks, my water arrived with gross things floating in it. When we politely told our waiter and asked for clean plates and a Coke instead of water, his attitude toward us completely changed—for the worse.
After that, he stopped checking on us and didn’t refill our drinks. We constantly had to wave him down for anything we needed. When our entrees arrived, we noticed the shrimp fried rice was somehow spicy, which was very strange. In our experience, fried rice is never spicy. When I mentioned it to the waiter, he said they “might’ve gone heavy-handed on the chili oil” and smirked about it, which felt very unprofessional.
We’ve been here several times before and have always had great food and service, so this experience was extremely disappointing from start to finish. This is not what we expected at all, especially from a place that’s always been amazing and delicious in the past.
Atmosphere: 1
Food: 1
Service: 1
Definitely great. Waitress is super nice, gives you a chopstick hack. Food is a 10/10. Of you get an Indian waitress she is so nice!! 10/10 P.F. Chang’s
Atmosphere: 5
Food: 5
Service: 5
Raquel was great!!! Super friendly and helpful!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Everything was wonderful. Our server Raquel was fabulous! She was super nice and helpful with everything regarding our meal. Food was wonderful as well!
Atmosphere: 5
Food: 5
Service: 5
P.F. Chang’s Orange Chicken is a reminder that a familiar dish can still feel special when it’s done with care. The chicken arrives perfectly crisp on the outside and tender inside, never oily or heavy. It’s generously coated in a glossy orange sauce that layers bright citrus, gentle sweetness, and a restrained heat that slowly wakes up the palate rather than overpowering it.
What makes this dish memorable is its balance. Nothing competes for attention—each element works in harmony, creating a flavor that feels both comforting and intentional. The sauce clings just enough, the texture stays satisfying to the last bite, and the dish feels polished rather than rushed.
As an establishment, P.F. Chang’s continues to justify its reputation. The atmosphere is refined yet approachable, the portions are generous, and the consistency speaks to a restaurant that values execution as much as experience. This Orange Chicken isn’t just enjoyable—it’s thoughtfully crafted, and it leaves a lasting impression that invites you back.
Atmosphere: 3
Food: 5
Service: 2
Great food and atmosphere - Raquel was very friendly
Atmosphere: 5
Food: 5
Service: 5
Wonderful place ! Love the spicy chicken and Mongolian beef. Chicken lettuce wraps are great too.
Atmosphere: 4
Food: 5
Service: 5
Pretty good food for a chain restaurant. Prefer the food at this location over others in the area.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The service and the food was wonderful. Our server took time to get to know us and talk to us about similar interests. We were there for New Year's Eve and he was upfront about wait times for bar drinks and communicated throughout the entire meal. We had dined at another location a few years back and had a bad experience but decided to give it another try. We're glad we did.
Food was good, but not great. Service was great.
Atmosphere: 5
Food: 4
Service: 5
Don't go here...unless you dont mind an hour wait AFTER your reservation time. Management non-existant. Poor customer service. Plenty of other good food just a few steps away.
Service: 1
The bar and food service were overwhelmed by the number of people that were in the restaurant. The wait time to be seated was at least 30 minutes ( even with a reservation). It took 30 minutes to get drinks. And 90 minutes to get our food. Only a partial order that. Bottom line - the restaurant wasn't ready for the number of patrons the dined there on Christmas Eve.
The food and service were average. Probably will not return. The chain has been on a slow decline for several years.
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