Papa Johns Pizza

10782 Fairfax Blvd Suite D, Fairfax
(703) 591-6800

Recent Reviews

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khalifa خليفة

I ordered curbside and waited outside for several minutes — no one came out, no updates, nothing. I called the store, and the guy who answered was straight-up rude and angry, telling me he “can’t give me the order” because they have too many orders. Then why even offer curbside on the app? If you can’t do it, don’t list it.

After a few more minutes, he finally brought my order but was still clearly annoyed, dropped my drink, and told me there’s “no curbside.” What? I’m not trying to argue with anyone — I’m just a customer trying to pick up my food the way the app told me to. The attitude and the whole experience were ridiculous. Do better.

Benita Carroll

I had walked in no one greeted me. I stood there for 2 mins then yelled hello. I asked for extra cheese there barely any cheese also my pizza is burnt. Come on do better.

Roberto Estrella

Order from a different Papa John’s. Do not order from this location.

Nuha Anwar

Great Papa John’s. Pizza was ready within 10 minutes which I was impressed with and the server was friendly. I was impressed by the quick turnaround time of the pizza considering that there was only one person working at the back. The place does seem fairly small and I wish they had more seating options for me to have my pizza.

Neeraj Gupta

food quality was terrible today and my kids suffered with headache and stomach pain. this store really lacks basic hygiene level.

SARATH ALAVAKONDA

Had the worst experience ever. The guy was literally smoking and was forcing us for a hand shake? Like what is wrong with you man? How could you expect a shake hand from strangers when they aren't comfortable, especially when you are out smoking. And how much more ruder can you be to the customer?
The person is literally cussing and was planning to attack. What is he? an employee or a mob???
Could have taken legal action, but since we were able to escape from there ASAP, I am writing this review to make people aware. Guys if you have a chance,
Don't ever go there.
Keep fasting but don't eat here !!!

Sarah J

I ordered take out. When i got there i was told to wait. I noticed the guy ringing up people had pizza ingredients all over his hands while using the computer to check people out. His fingernails were long and had ingredients stuck underneath. He finished helping people and then went to making pizzas. Did not wash his hands or wear gloves by the way. Finally he asked what my name was after 10 minutes and said oh oops its been ready sorry. When he checked me out, the card reader wasnt working. He told me to go get cash out at the ATM. This makes no sense because they can apply your credit card over the phone. I told him I wouldn't get cash. Never got my pizza. Probably a blessing.

Norma Aparicio

Staff is rude. No hello when you walk in and you're treated as if you're asking for handouts. Food is good but overpriced. The whole ambiance of the place is not a very neat and clean one. Overall not a good enough place to spend my hard-earned dollars. Maybe if the staff was nicer, I'd reconsider coming back.

Atmosphere: 1

Food: 3

Service: 1

Janneh Akah

I wanted to share my recent experience with the delivery I received on 7/3/2024. I always include certain delivery instructions because it is a tad bit confusing for delivery personnel to reach my front door. I specifically provide the instructions of calling when near by and meeting in the parking garage on the first floor (an open entrance) for a very easy delivery. I received a call from the delivery driver, Raminder, stating that he could not find my location. He also stated that I was making him "LOSE MONEY" because he couldn't follow directions. I excited the apartments and was able to locate the driver way outside of the specific destination. I "ACCOMENDATED" the driver and he handed me my pizza in the middle of street. I even tipped before my delivery. He was very rude and unprofessional. I firmly believe in treating people how you would like to be treated. This is not the first time I've encountered a bad experience with delivery drivers from this location.

Atmosphere: 1

Service: 1

Gustavo Andres Martinez Machado

I often ordered parmesan bread stick but my fourth last orders arrive only the breads without anything, not even a sauce. I will no longer order food from this specific place. I have already complained several times and yet they continue to make the same mistake and I want to flag that sometimes the boxes arrive without the sticker that keeps the box closed

Atmosphere: 1

Food: 3

Service: 1

Felicia Burgess

This is the worst location ever in history

Quinton McReynolds

Amazing work fast and a great staff

Ram Sher

Excellent service, great

Atmosphere: 5

Food: 5

Service: 5

carlos mendez

Cane in 5 minutes before closing waiting for somebody to take my order everybody else were being help..only to tell me they were about to close I was hungry and did not get

Service: 1

ALEX GRAHAM

Cane in 5 minutes before closing waiting for somebody to take my order everybody else were being help..only to tell me they were about to close I was hungry and did not get food

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