Rita's Italian Ice & Frozen Custard
10726 Fairfax Blvd, Fairfax
(703) 272-7373
Recent Reviews
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Great place for a cold treat.
I visited the Fairfax Rita’s location with my daughter last week. There was a new worker there who was so unfriendly, it even bothered my ten year old. She asked why he was being so mean and also commented that he didn’t seem to like his job. Maybe he was having a bad day? We were there around closing time, but I assumed the owner pays the workers to stay a few minutes to allow customers to finish eating. The worst part was having the lights turned off on us before we exited the store front. It was a really unwelcoming experience from start to finish. We will visit the Vienna location in the future.
Visited Wednesday April 2. I usually love Rita’s. The kid working there as beyond rude. He seemed annoyed I was there near closing and he wanted to leave. He stood there with his arms folded and when I asked simple questions like “Is there enough for a large ice” he told me to “look at it yourself.” I can’t recall the last time I encountered such an arrogant attitude through an entire encounter at Rita’s. Every question I asked seemed like I was bothering him. He was likely a new hire because I never saw him there last year and I went to that location a lot. I predict he won’t last a month there with that attitude. He should find a job where he never interacts with the public, especially at an ice cream shop. I didn’t go there for an attitude. I’ll go to another location from now on until he moves on to his next lucky employer.
I like chocolate ice cream with chocolate sprinkle since chocolate is my favorite so thank you
Review as a “Dasher” ( Door Dash delivery driver): attendants are respectful, polite. As a dasher, we are always happy when orders are packaged well; for this I give them 5-stars.
Atmosphere: 5
Service: 5
Good vibe
I really love the mocha frozen coffee!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Italian Ice, Hot Fudge, Frozen Custard
Nice Italian ice. Great variety of flavors. Doesn't not seem to be too sweet.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Italian Ice
Customer service was excellent and the product is delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
We all know prices have gone up but when a large is such a small portion that you have to confirm it's really a large, it's time to say no. 28 dollars for three kiddie size portions with sprinkles is time to head to Costco for a 2 cup. I do love ritas and the staff is great but time to loosen up on portions.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Frozen Custard
Restaurantji Recommends
My lemon ice vanilla custard was absolutely delish and the service was awesome. Grace and Elizabeth are exactly the type of people you want working at an ice cream shop in the summer time. A sweet treat and sweeter people ☺️?
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and and the treats were good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Blendini
The custard is good but a little expensive.
Atmosphere: 3
Food: 4
Service: 5
Definitely had a bad experience at Rita's. The servers are friendly, and there are a variety of options for gelatis and italian ices, including a root beer float. I like how you get to control the flavor experience you get, and the gelati is well-thought out because you can get the custard on top, and the Italian ice on the top, getting an even experience to try the custards and Italian ices. I would definitely recommend this location to anyone in the Fairfax area.
Atmosphere: 5
Food: 5
Service: 5
One of the friendliest Rita Managers around!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Gelati, Italian Ice
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